The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 425 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Stayntouch shines in implementation, onboarding, and transition support, with exclusive features like Revenue management module and Ancillary revenue tracking.
Side-by-side ratings based on 425 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 425 |
After analyzing 425 verified reviews, Rental Network Software users most value its , while Stayntouch users highlight implementation, onboarding, and transition support, ease of use and fast staff training, front desk operations and reservation handling. Click any theme to see what reviewers say.
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Implementation, onboarding, and transition support
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Ease of use and fast staff training
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Front desk operations and reservation handling
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Integrations and connectivity
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Reporting and analytics
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Customization and workflow flexibility
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Billing, folio, and payment workflows
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Rental Network Software |
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| Small (10-24 rooms) ▾ | — | #19 58 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 223 reviews |
| Large (75-199 rooms) ▾ | — | #5 49 reviews |
| X-Large (200+ rooms) ▾ | — | #2 59 reviews |
By Property Type
| Segment | Rental Network Software |
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| Boutique ▾ | — | #6 247 reviews |
| Luxury ▾ | — | #6 195 reviews |
| Branded / Chain ▾ | — | #3 159 reviews |
| Extended Stay ▾ | — | #14 18 reviews |
By Region
| Segment | Rental Network Software |
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| North America ▾ | — | #3 298 reviews |
| Europe ▾ | — | #13 65 reviews |
| Asia Pacific | — | #23 3 reviews |
RNS by Rental Network Software and Stayntouch serve distinct roles in hotel property management and revenue optimization, making the choice dependent on the operational focus and scale of the property. Stayntouch is a comprehensive cloud-based property management system (PMS) with 421 verified reviews and a 4.7/5 overall rating that covers front desk, housekeeping, billing, and guest engagement workflows. It fits hotels needing a flexible, mobile-first PMS with wide integration capabilities. Conversely, RNS by Rental Network Software is a revenue management system (RMS) focusing on dynamic pricing and market analytics but lacks verified user reviews and detailed feature disclosures, limiting evidence of effectiveness or fit.
Both products aim to improve hotel revenue and operational performance, but their approaches differ fundamentally. Stayntouch replaces legacy PMS software with a modern, tablet-enabled platform that streamlines front office and housekeeping operations while integrating revenue management tools internally or via partners. RNS concentrates on pricing strategy using advanced data analytics and predictive algorithms to optimize rates and occupancy, integrating with existing PMS and booking platforms. Thus, Stayntouch is a full-stack hotel operations platform, while RNS is a specialized revenue management add-on.
If your hotel is an independent or boutique property looking for an all-in-one, cloud-native PMS with a proven track record, choose Stayntouch. Data from 421 Stayntouch reviews across 28 countries indicate strong fit for boutique hotels (23% of users) with a 4.8/5 rating from 264 reviews, branded hotels with 165 reviews at 4.7/5, and airport or conference hotels rated 4.7/5 by 156 reviewers. Stayntouch’s feature-rich platform supports mobile check-in, housekeeping synchronization, and integrated payment processing, backed by 200 verified partners, making it ideal for properties seeking operational agility and scalability.
If your property prioritizes advanced, standalone revenue management analytics and dynamic pricing without replacing your current PMS, RNS may be of interest, but no verified reviews or case studies are available to validate its operational impact or ease of integration. The absence of user feedback and feature transparency is a limitation. Hotels without existing revenue management solutions or those seeking detailed price optimization insights could explore RNS cautiously, while relying on Stayntouch for end-to-end property management needs given its extensive real-world validation.
Stayntouch’s 4.7/5 ease of use rating from 421 reviews, including 49 in the last six months at 4.8/5, reflects consistent user satisfaction with its intuitive interface. Reviewers highlight that front desk staff and new hires require minimal onboarding time, with some hotels reducing training from over 40 hours to just a few. The system’s uncluttered design enables quick navigation through reservations, billing, and room assignments, accelerating daily workflows.
No verified user ratings or qualitative feedback exist for RNS, making its usability unknown. Stayntouch’s strong evidence of ease of use across multiple hotel types contrasts with the complete absence of data for RNS, which should be considered when ease of adoption is critical.
Edge: Even.
Stayntouch offers 49 unique hotel-relevant features absent in RNS, including a revenue management module, a housekeeping platform with real-time status updates, mobile apps for staff, integrated ID and passport scanning, online and kiosk check-in/out, group and direct billing functionality, and automated night audits. These features directly impact operational workflows by enabling faster guest processing, improved housekeeping coordination, and integrated payment handling, reducing manual tasks and errors.
RNS does not disclose specific PMS features, focusing instead on its revenue management capabilities such as dynamic pricing algorithms, real-time market analytics, and personalized promotional recommendations. However, no verified breakdown or user validation of these features is available. Stayntouch’s holistic feature set covers front desk to guest engagement comprehensively, whereas RNS appears specialized on revenue optimization without broader operational tools.
Edge: Stayntouch.
Stayntouch’s customer support scores 4.7/5 overall and 4.6/5 for onboarding across 421 reviews. Reviewers praise the responsiveness and knowledge of the support team, noting smooth implementations and effective training that reduce stress during transition. Multiple case studies confirm Stayntouch’s ongoing partnership approach, with users citing quick issue resolution and proactive engagement.
RNS has no available user reviews or ratings on support or onboarding, leaving its support quality unverified. Given Stayntouch’s extensive, positive support evidence and RNS’s absence of data, the operational risk of adopting RNS includes unknown post-sale assistance.
Edge: Even.
Stayntouch connects to 200 verified technology partners spanning channel managers, revenue management systems, POS, security, and investor apps, enabling properties to tailor their tech stack. Notable integrations include RevControl, Zaplox, and Fairmas, which support revenue optimization, mobile check-in, and financial analysis. This breadth of connectivity supports properties that rely on multiple specialized tools.
RNS has no verified integrations listed, which contradicts its claim of seamless integration with booking and PMS platforms. Without evidence, it is unclear whether RNS can integrate effectively or requires manual data transfers, limiting its operational usefulness in complex environments.
Edge: Stayntouch.
Stayntouch has a strong overall rating of 4.7/5 from 421 reviews including 49 recent ones at 4.8/5, indicating current user satisfaction. Boutique hotels (4.8/5, 264 reviews), branded hotels (4.7/5, 165 reviews), and luxury hotels (4.7/5, 201 reviews) rate it highly. The likelihood to recommend is 94%, reflecting consistent endorsement across segments.
RNS has no hotelier ratings or reviews, providing no basis for comparative quality assessment. This lack of feedback means potential users must rely on vendor claims without customer validation, which is a significant disadvantage.
Edge: Even.
RNS does not publish pricing information or offer trials, leaving cost estimation to direct vendor inquiry. This opacity complicates budgeting and comparison.
Stayntouch’s base price is $800 with no per-room or monthly flat fees disclosed. There is no free trial, but the transparent pricing combined with extensive implementation support reduces adoption risk. Stayntouch’s published price and documented onboarding contrast with RNS’s lack of pricing transparency.
Not ideal if:
Not ideal if:
The core difference between RNS and Stayntouch is their focus: RNS targets revenue management through data-driven pricing analytics and market trend prediction, while Stayntouch delivers a comprehensive cloud-based PMS that manages front desk, housekeeping, billing, and guest engagement workflows. Stayntouch provides an end-to-end platform with proven usability, broad integration, and extensive hotel segment coverage. RNS remains unvalidated by users and lacks publicly available operational details.
Choose Stayntouch if your property needs a flexible, mobile-enabled PMS backed by 421 verified reviews averaging 4.7/5, with features like automated night audits, mobile check-in, integrated payment processing, and a large ecosystem of 200 partners. Its demonstrated ability to reduce staff training time, speed check-ins, and streamline housekeeping supports operational efficiency and guest satisfaction.
Choose RNS if your property already uses a PMS and seeks specialized revenue management tools promising advanced dynamic pricing and real-time promotional recommendations, but be aware this choice lacks independent reviews and case studies. This makes RNS suitable primarily for properties comfortable piloting new RMS technology without extensive user validation.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $800/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature | Rental Network Software |
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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| Spa & Wellness Module |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We really like the ability to customize our setups as much as possible, and that was pretty important to us. Being able to have a lot of those main features already at our fingerti..."
No published case study for this goal yet.
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
What hoteliers love
A major theme is how well Stayntouch handles cutover and onboarding, with many reviewers calling out smooth transitions and strong onsite guidance. Th... A major theme is how well Stayntouch handles cutover and onboarding, with many reviewers calling out smooth transitions and strong onsite guidance. The product’s launch experience appears to be a key buying criterion, since users repeatedly credit trainers and implementation specialists with reducing stress and accelerating go-live success.
Users consistently say Stayntouch is intuitive, easy to learn, and quick to train on, even for new hires or less technical staff. This lowers onboardi... Users consistently say Stayntouch is intuitive, easy to learn, and quick to train on, even for new hires or less technical staff. This lowers onboarding time and helps hotels get teams productive faster with fewer errors.
Reviewers frequently highlight faster check-ins, easier reservation lookups, quick edits to dates and room types, and smoother daily front desk workfl... Reviewers frequently highlight faster check-ins, easier reservation lookups, quick edits to dates and room types, and smoother daily front desk workflows. These capabilities help properties move guests through the desk faster and keep operations organized during busy periods.
Where hoteliers push back
Many reviews mention value from occupancy, revenue, taxes, service charge, and operational reporting, especially for daily management decisions. Howev... Many reviews mention value from occupancy, revenue, taxes, service charge, and operational reporting, especially for daily management decisions. However, users also want more flexible filters, better drill-down, clearer layouts, and easier access to the exact report they need.
Many users value the ability to tailor setup, fields, rate logic, dashboards, and property workflows to their operation. But they also want more custo... Many users value the ability to tailor setup, fields, rate logic, dashboards, and property workflows to their operation. But they also want more customization in reports, screen layouts, and process steps, showing that flexibility is a differentiator but not fully complete.
Unique capabilities
It depends on your requirements. RNS and Stayntouch share many core Property Management Systems features, but each has unique capabilities. RNS offers 0 verified integration partners, while Stayntouch offers 200. Review the feature comparison above to see where they differ before switching.
RNS: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Rental Network Software has an HT Score of 0 and Stayntouch has 95. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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