The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 100 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
roommaster shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Payment processing.
Uplisting shines .
Side-by-side ratings based on 100 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $500/mo | Contact sales |
| Verified Reviews | 100 | 0 |
After analyzing 100 verified reviews, roommaster users most value its customer support, reservation management, centralized data management, while Uplisting users highlight . Click any theme to see what reviewers say.
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Customer Support
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Reservation Management
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Centralized Data Management
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Cloud and Mobile Access
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Report Generation
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User Interface Experience
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Group Booking Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Uplisting |
|---|---|---|
| Small (10-24 rooms) ▾ | #30 26 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #13 54 reviews | — |
| Large (75-199 rooms) | #31 3 reviews | — |
| X-Large (200+ rooms) | #32 1 reviews | — |
By Property Type
| Segment |
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Uplisting |
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| Boutique ▾ | #22 35 reviews | — |
| Luxury ▾ | #34 8 reviews | — |
| Branded / Chain ▾ | #24 15 reviews | — |
| Extended Stay ▾ | #27 6 reviews | — |
By Region
| Segment |
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Uplisting |
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| North America ▾ | #10 62 reviews | — |
| Europe ▾ | #29 11 reviews | — |
| Middle East | #27 0 reviews | — |
Choosing between roommaster PMS by roommaster and Uplisting hinges on your hotel's operational scope and specific needs. Both systems aim to centralize management functions, but roommaster offers a comprehensive platform with extensive features and proven global presence, while Uplisting is tailored primarily for short-term rental operators with a focus on automation and guest communication. Your decision should align with whether you prioritize a full-service PMS or a specialized rental management solution.
Roommaster's more than 83 reviews, most recent within the last six months, provide a clearer picture of current performance. Uplisting’s lack of reviews makes it difficult to gauge recent user experiences, which weakens its comparative strength. Given this, roommaster’s well-documented track record makes it the more reliable choice at this stage. Are you ready to explore which product suits your hotel best?
Both products aim to streamline hotel operations, but they do so from different angles. Roommaster is a long-established PMS that centralizes reservations, front desk, housekeeping, and financial management into a single platform, serving a broad range of hotel types. Uplisting, on the other hand, is designed primarily for short-term rentals, focusing on automating guest communication, calendar synchronization, and maintenance tasks.
The key divergence is scope: roommaster provides an all-encompassing hotel management system with over 60 unique features, including channel management, revenue optimization, and integrated POS. Uplisting offers a leaner system with advanced automation for managing multiple rental listings but lacks the broad feature set for full-scale hotel management. If your property operates multiple types of accommodations or larger hotels, roommaster’s extensive capabilities are likely more suitable.
Given the review volume and recent feedback, roommaster’s platform is tested and proven at scale, making it more dependable for traditional hotel management. Uplisting’s niche focus may fit if your hotel is strictly a short-term rental operation. Are you seeking a broad operational backbone or a specialized rental platform?
Edge: roommaster
If your hotel needs a comprehensive property management system capable of handling reservations, guest profiles, billing, channel distribution, and detailed reporting, go with roommaster. Its feature set is extensive, with over 60 unique functionalities, including revenue management, integrated POS, and automated night audits, suitable for mid to large properties or multi-property chains.
If your operation is primarily a collection of short-term rentals or vacation homes, Uplisting could be more appropriate. It simplifies guest communication, calendar synchronization, and maintenance scheduling for rental operators managing multiple listings across platforms like Airbnb and Vrbo. Its automation features can save time but lack the depth required for full-service hotels.
In summary, choose roommaster if you need an all-in-one hotel-centric PMS with broad operational control. Opt for Uplisting if managing short-term rentals with automated guest communication and calendar sync is your priority. Which operational model aligns better with your hotel’s size and complexity?
Edge: roommaster
Roommaster boasts a high overall ease of use rating at 4.22/5, with recent reviews highlighting its intuitive interface and straightforward back-office features. Many users find the onboarding process smooth, with a support team that responds quickly and helps staff adapt to the platform efficiently.
Uplisting, with no available recent reviews, leaves users uncertain about its user-friendliness. Its design is described as user-friendly in general, but the lack of recent feedback prevents confidence in its ease of adoption or day-to-day operation.
Edge: roommaster. Its extensive review base confirms a generally positive experience for hotel staff, especially with onboarding and ongoing support.
Roommaster offers a feature-rich platform with over 60 specific capabilities, including channel management, revenue optimization, integrated POS, guest profiles, digital registration, online check-in/out, and automated guest communications. It also includes tools like gift vouchers, group booking engines, and detailed reporting, making it suitable for full-service hotel operations.
Uplisting’s features are not detailed in the review data, but it is primarily focused on automation tools for short-term rentals, such as calendar synchronization, guest messaging summaries, and maintenance scheduling. It lacks the broad hospitality-specific features like revenue management or integrated POS.
Based on the feature count and specificity, roommaster provides a more comprehensive solution for traditional hotels needing operational control. Uplisting’s strength lies in automation for rental properties, but it does not match roommaster’s extensive hotel management features.
Edge: roommaster
Roommaster’s customer support scores a 4.25/5, with many users citing quick responses and effective troubleshooting. Positive review quotes mention “quick response from support” and “support staff that understands hotel needs,” though some reviews note areas for improvement, particularly in consistency.
Uplisting has no recent reviews or detailed feedback available on customer support, making it impossible to assess its service quality. The lack of recent feedback diminishes confidence in its support reliability.
Edge: roommaster. Its established support system and recent positive reviews make it the safer choice for hotel teams relying on dependable assistance.
Roommaster boasts 56 verified integration partners, including major booking engines, POS systems, and channel managers like Sage, GuestCentric, and Inntopia. This extensive network allows seamless connectivity with diverse hotel systems, streamlining operations across platforms.
Uplisting has only 2 verified integrations, limited to platforms like Duve and PriceLabs, primarily focused on short-term rental automation. Its integration ecosystem is narrow, restricting flexibility.
Edge: roommaster. Its vast integration network supports complex, multi-system hotel operations, making it the more versatile choice.
Roommaster’s recent reviews indicate an overall rating of 4.33/5, with 91% likelihood to recommend, based on 83 reviews. Hotels across segments like boutique, resort, and city-center properties praise its operational efficiency and support.
Uplisting has no recent reviews, so no current ratings or hotel feedback are available. This absence makes it impossible to determine user satisfaction or segment-specific preferences.
Given the recent review volume and high scores, roommaster clearly holds the higher user rating.
Edge: roommaster
roommaster charges a flat base price of $500 per month, with no freemium tier, free trial, or implementation fees. Its pricing reflects a full-featured PMS suitable for hotels willing to invest in comprehensive management tools.
Uplisting’s pricing details are not publicly available; the platform does not advertise a fixed subscription or trial period. Its pricing model remains unclear, making direct comparison difficult.
If budget transparency and predictable costs are priorities, roommaster’s transparent flat fee offers peace of mind. Uplisting’s unclear charges suggest a need for direct inquiry.
Not ideal if your hotel is a small boutique or only operates short-term rentals; the extensive features might be more than you need.
Not ideal if your hotel requires a full-service PMS with revenue management, POS, or multi-property control.
Roommaster is a broad, feature-rich PMS designed to streamline large and mid-sized hotel operations, with extensive integrations and a proven track record. Its current reviews and high overall ratings confirm it effectively reduces operational complexity for hotels seeking comprehensive control.
Uplisting offers strong automation tools tailored for short-term rental operators, but its lack of recent reviews and limited feature set make it less suitable for full-scale hotels. It’s best for property managers focused on automating listings and guest communication in a rental context.
For hotels seeking a reliable, full-service management platform, roommaster remains the clear choice due to its proven performance, extensive features, and positive recent user feedback. If your operation is solely short-term rentals, Uplisting might appeal but lacks recent validation to confirm its effectiveness.
Edge: roommaster
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Uplisting | |
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| Starting Price | From $500/mo | — |
According to HTR's product database, roommaster PMS and Uplisting share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Uplisting |
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| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Housekeeping module | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 48 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
No published case study for this goal yet.
What hoteliers love
While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and und... While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and understanding of user issues are needed for a more satisfying experience.
Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group... Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group bookings. However, some see room for improvement, particularly in handling rooming lists and group check-ins.
RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability o... RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability of hotel operations. Users appreciate having all reservations, guest information, and financial data in one secure platform, enhancing workflow efficiency.
Where hoteliers push back
RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creatin... RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creating and exporting reports, suggesting that enhancements could streamline analysis tasks.
Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, wh... Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, which can affect the seamlessness of using the software for daily tasks.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. roommaster PMS and Uplisting share many core Property Management Systems features, but each has unique capabilities. roommaster PMS offers 56 verified integration partners, while Uplisting offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. roommaster PMS leads in ease of use at 4.1/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
roommaster PMS: No. Uplisting: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. roommaster has an HT Score of 83 and Uplisting has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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