roommaster Payments vs. Shiji Astral Payments: Which Is Right for You?

Updated May 7, 2026  ·  23 verified reviews analyzed

TLDR

We analyzed 23 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

roommaster shines in ease of use and customer support .

Shiji Group shines , with exclusive features like Mail Order Telephone Order (MOTO) Payments and Recurring Payments.

See the full breakdown below ↓

How Does roommaster Payments Compare to Shiji Astral Payments?

Side-by-side ratings based on 23 verified hotelier reviews on HTR.

HTScore
0
0
Likelihood to Recommend
89%
0%
Ease of Use
4.2/5
0.0/5
Customer Support
4.3/5
0.0/5
Value for Money
4.0/5
0.0/5
Starting Price From $300/mo From $200/mo
Verified Reviews 23 0

roommaster vs Shiji Group: Rankings by Hotel Segment

How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment roommaster roommaster Shiji Group Shiji Group
Small (10-24 rooms) #2 6 reviews
Mid-Size (25-74 rooms) #3 7 reviews #9 0 reviews
Large (75-199 rooms) #4 1 reviews #5 0 reviews
X-Large (200+ rooms) #4 0 reviews

By Property Type

Segment roommaster roommaster Shiji Group Shiji Group
Boutique #4 7 reviews #7 0 reviews
Luxury #5 0 reviews #6 0 reviews
Branded / Chain #4 1 reviews #6 0 reviews
Extended Stay #4 0 reviews

By Region

Segment roommaster roommaster Shiji Group Shiji Group
North America #4 14 reviews #7 0 reviews
Europe #5 0 reviews #8 0 reviews
Middle East #3 0 reviews

How Much Do roommaster Payments and Shiji Astral Payments Cost?

Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

roommaster roommaster Shiji Group Shiji Group
Starting Price From $300/mo From $200/mo

Which Features Does roommaster Payments Have That Shiji Astral Payments Doesn't (and Vice Versa)?

According to HTR's product database, roommaster Payments and Shiji Astral Payments share 13 features. Here are the key differences — features one has that the other lacks.

Feature roommaster roommaster Shiji Group Shiji Group
Accepts AliPay
Accepts American Express
Accepts Mastercard
Accepts Paypal
Dynamic Currency Conversion (DCC)
Multi-Currency Settlements

Showing top differences. 3 more features differ between these products.

Real-World Results: roommaster vs Shiji Group by Business Goal

We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
roommaster roommaster

No published case study for this goal yet.

Shiji Group TIME Hotels Mid-Size
+ Operational efficiency: A 30% reduction in administrative workload through automation of reservations, billing, and reporting. The streamlined operations allowed staff to dedicate more time to guest interactions, improving service quality.
+ Guest satisfaction: A 15% improvement in guest satisfaction scores, driven by faster service and personalized experiences. The integration of Reviewpro Reputation enabled proactive guest feedback management, allowing issues to be resolved promptly.
+ Scalable integration: The robust API and middleware solutions reduced data silos and allowed for more effective system interoperability, supporting future growth initiatives. These integrations facilitated easier onboarding of new properties and minimized downtime during tech transitions.

"Having a single PMS across our properties has allowed us to standardize operations while maintaining flexibility for individual hotel needs. This has significantly simplified train..."

William Costley
William Costley
COO of TIME Hotels
Improve Guest Experience
roommaster roommaster

No published case study for this goal yet.

Shiji Group Sunborn London Small
+ �s fully integrated tech stack, the team unified their data, simplified workflows, and elevated every touchpoint of the guest journey.
+ From seamless check-in and instant mobile ordering to real-time housekeeping updates, everything now runs faster, smoother, and with less effort.
+ Most importantly, technology now works in the background, freeing up staff to focus on what really matters: delivering memorable, personalized experiences that live up to Sunborn

"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."

V
Vasilis Giannios
Operations Manager, Sunborn London

roommaster vs Shiji Group: The Bottom Line

roommaster
roommaster
4.5/5 from 23 reviews

Ranks higher for

Mid-Size (25-74 rooms) #3 vs #9
Boutique #4 vs #7
Branded / Chain #4 vs #6
City Center Hotels #4 vs #10
4.4/5 ease of use 4.5/5 support 56 integrations
Visit Profile
Shiji Group
Shiji Group
0.0/5 from 0 reviews

Unique capabilities

Multi-Currency Settlements Dynamic Currency Conversion (DCC) Accepts Mastercard Accepts American Express Accepts AliPay
0.0/5 ease of use 0.0/5 support 64 integrations
Visit Profile

Where the ratings diverge most

Ease of Use roommaster 4.4 vs 0.0 (+4.4)
Customer Support roommaster 4.5 vs 0.0 (+4.5)
Value for Money roommaster 4.2 vs 0.0 (+4.2)
Onboarding roommaster 4.1 vs 0.0 (+4.1)

Frequently Asked Questions About roommaster Payments vs Shiji Astral Payments

Can roommaster Payments replace Shiji Astral Payments?

It depends on your requirements. roommaster Payments and Shiji Astral Payments share many core Payments Processing Software features, but each has unique capabilities. roommaster Payments offers 56 verified integration partners, while Shiji Astral Payments offers 64. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. roommaster Payments leads in ease of use at 4.2/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do roommaster Payments or Shiji Astral Payments offer a free plan?

roommaster Payments: No. Shiji Astral Payments: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank roommaster Payments and Shiji Astral Payments?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. roommaster has an HT Score of 0 and Shiji Group has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information