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Shiji Astral Payments
0.0 (0 REVIEWS)
HT Score
0 out of 100
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Shiji Astral Payments
Unranked in Payments Processing Software
Say goodbye to payment friction and hello to seamless transactions with Shiji’s unified payment service.
85% recommended by 62 hotels
Peninsula, IHG, Langham & 59 others
What is Shiji Group?
Founded in 1998 | Headquarters in China | 5025 employees
Shiji Astral Payments is a hotel payment processing platform designed to simplify and secure financial transactions within the hospitality industry. It provides a unified and seamless transaction experience by enabling the acceptance of multiple currencies and digital wallets. Its value lies in automatic cloud updates and the use of a PCI-DSS 4.0 validated token platform for secure data storage. The platform integrates deeply with Daylight Property Management System (PMS) and Infrasys Point of Sale (POS), ensuring smooth operations across hotel management and dining services. Its support infrastructure aids in efficient onboarding, hardware ordering, and offers 24/7 assistance.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Shiji Group products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Shiji Group Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Shiji Group Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Shiji Group
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Shiji Group's Provided Description:
"Integrated Hotel Payments, Simplified – Astral Payments eliminates payment friction with a unified, secure, and seamless transaction experience. Accept multiple currencies and digital wallets, benefit from automatic cloud updates, and leverage a PCI-DSS 4.0 validated token platform for secure data storage. Deep integration with Daylight PMS and Infrasys POS ensures smooth operations, while industry-leading support guarantees efficient onboarding, hardware ordering, and 24/7 assistance."
FAQs
Capabilities
Seamless integration across your tech stack
Seamless integration across your tech stack
Hotels often face operational silos when systems don’t speak to one another. Astral Payments eliminates that friction. With native integration to Shiji’s Daylight PMS, Infrasys POS, and Stellaris Digital, Astral Payments streamlines the entire payment journey, from guest check-in to F&B transactions to digital folio management, ensuring data consistency and fewer manual interventions. Reduce errors, increase efficiency, and enhance the guest experience with connected workflows.
Enterprise-grade security with tokenization & compliance
Enterprise-grade security with tokenization & compliance
Hoteliers need bulletproof security for sensitive guest data, without operational burden. Astral Payments uses PCI DSS 4.0-compliant end-to-end encryption and tokenization via the Shiji Vault. No unencrypted card data is ever stored. Sleep easy knowing your guests’ data is secure and your operation is compliant with global standards like PSD2 and 3DS.
Multi-currency, multi-region flexibility
Multi-currency, multi-region flexibility
Hotel groups operating across geographies need unified systems that flex and scale. Astral Payments supports all major credit cards, digital wallets, and regional payment types, plus it enables multi-region account management to add new locations effortlessly. Expand globally without introducing complexity. Provide seamless, localized experiences for guests, wherever they are.
Automated reconciliation & real-time reporting
Automated reconciliation & real-time reporting
Manual reconciliation slows down operations and creates costly errors. Transactions are matched across your systems automatically, with built-in reporting tools offering real-time visibility. Save time on end-of-day reconciliation and empower finance teams with precise, accessible data.
Always-on cloud infrastructure with zero downtime
Always-on cloud infrastructure with zero downtime
Payment platforms must be dependable, especially in 24/7 hospitality environments. Astral Payments is cloud-native, receiving automatic feature updates and ensuring system uptime, even during software upgrades. Run smoothly, scale easily, and avoid disruption to your guest service.
Features
Workflow Automation
4/5 features
Payment Methods
4/5 features
Security & Fraud Prevention
4/5 features
Multi-Currency
4/5 features
Adjustments
4/5 features
Hardware
4/5 features
Available Add-ons & Modules
Tokenization & vault storage
Payments Processing Software
Securely store sensitive payment data using Shiji’s PCI DSS 4.0-validated token platform. Prevent unencrypted data from ever being saved and enable safe refunds, adjustments, and recurring billing.
Multi-region account management
Payments Processing Software
Easily manage accounts across multiple properties and regions. Add new locations, streamline financial control, and scale globally, all from a single, unified payment platform.
Automated reconciliation
Payments Processing Software
Automatically match and reconcile transactions across systems. Eliminate manual financial tasks, reduce errors, and give finance teams instant visibility into payment records.
Shiji Group Reviews Summary
Terrible
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, Shiji Astral Payments is the #4 most trending product in the Payments Processing Software category (out of 55) and the #148 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreShiji Group’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Shiji Group Pricing
Pricing Available By Request
Shiji Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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References
"We chose Shiji not only for their scalability and maintainability but the fact they hosted on Amazon Web Services (AWS) across multiple data centers provided the infrastructure and security we needed."
Wietse Bijzet
Group Director, Technology @
Park Centraal Amsterdam, part of Sircle Collection
"Having the ability to integrate our system with other third-party vendors and making sure that our technology stack meets the market’s tendencies were factors that had an influence in our decision."
Dan Keeping
IT Manager @
Dakota Hotel Glasgow
"Shiji Enterprise Platform supports our lean luxury model and gives us more ways to optimise the guest journey. With the growth that is already in play for the group, we needed a system that can deal with new hotel openings and fits our geographical roadmap."
Fabian Zellinger
VP Corporate Development @
Hotel Juliani
"We are excited to be partnering with Shiji and implementing Shiji Enterprise Platform across our properties. We strongly believe that this solution will help us improve our operations and provide an even better experience for our guests."
Pauline Kaptein
Digital Director @
Fletcher Hotels Netherlands
"Delivering a world-class guest experience is paramount at The Peninsula Hotels, & we've found a partner in Shiji who is up to the task. They're pioneers in building systems that cater specifically to the unique demands of luxury hotels."
Michael Garcia
Group GM, Technology @
The Hongkong And Shanghai Hotels Limited
"Shiji’s innovative system is an essential foundation to achieve the goals of our digitization strategy."
Lukas Kreienbühl
CFO/Head Services @
Grand Resort Bad Ragaz
"To support our expansion plans, we needed a seamless technology foundation that would be capable of growing with us. After looking at various options on the market, we found Shiji’s solutions matched our specific requirements."
Mohamed Awadalla
CEO @
Time Hotels Office
"Shiji’s innovative technology allows us to not only improve our back-of-house efficiency but also to truly raise the bar for guests during their stay at the Pfalzblick Wald Spa Resort. Installation went well!"
Volker Zimmermeier
Assistant Director @
Pfalzblick Wald Spa Resort
"We're excited to embark on this journey with Shiji. Our partnership reflects our commitment to staying true to our roots while embracing technology to enhance our guests' experience."
Heiko Buchta
GM @
Platzl Hotel
"In Shiji, we found a synergy between our vision for bespoke guest services and their advanced technological capabilities."
Bob van den Oord
CEO @
Langham Hospitality Group
"Having already worked with Shiji for several years, their quality of service, combined with their push for product refinement through innovation made them an obvious choice."
Avery Palos
SVP, CIO @
Cocobay Resort
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Learn more about expert recommendationsNews
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10 months ago
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Support
Unverified
Shiji Group has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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