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RoomRaccoon PMS vs. GP Dati Scrigno (by Zucchetti):
Which Is Right for You?
TLDR
We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Guest profiles and Integrated Payment Terminal & Card Reader.
GP Dati Hotel Service shines , with exclusive features like On premise and Native Email Marketing.
How Does RoomRaccoon PMS Compare to GP Dati Scrigno (by Zucchetti)?
Side-by-side ratings based on 209 verified hotelier reviews on HTR.
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| Starting Price | From $1,000/mo | Contact sales |
| Verified Reviews | 209 | 0 |
What Are the Pros and Cons of RoomRaccoon PMS vs GP Dati Scrigno (by Zucchetti)?
After analyzing 209 verified reviews, RoomRaccoon users most value its user interface and experience, all-in-one system, automated emails and documents, while GP Dati Hotel Service users highlight . Click any theme to see what reviewers say.
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User Interface and Experience
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All-in-one System
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Automated Emails and Documents
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Service and Support
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Integration Limitations
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System Bugs and Stability Issues
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RoomRaccoon vs GP Dati Hotel Service: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #10 90 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #17 27 reviews | — |
| Large (75-199 rooms) ▾ | #14 7 reviews | — |
| X-Large (200+ rooms) | #19 0 reviews | — |
By Property Type
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| Boutique ▾ | #9 100 reviews | — |
| Luxury ▾ | #9 64 reviews | — |
| Branded / Chain ▾ | #14 29 reviews | — |
| Extended Stay ▾ | #7 28 reviews | — |
By Region
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| North America ▾ | #24 7 reviews | — |
| Europe ▾ | #5 123 reviews | — |
| Asia Pacific | #31 4 reviews | — |
| Middle East | #31 1 reviews | — |
The Decision
Choosing between RoomRaccoon PMS and GP Dati Scrigno hinges on your hotel’s operational needs and growth plans. Both aim to streamline hotel management, but RoomRaccoon offers a more accessible, feature-rich platform with a proven track record and active user base. GP Dati Scrigno provides a centralized, all-encompassing management system, but with no recent reviews or measurable user satisfaction, it remains untested in the current market. Which aligns better with your priorities?
Quick Verdict
RoomRaccoon holds a clear advantage with over 169 recent reviews, a high rating of 4.88/5, and a strong European presence. In contrast, GP Dati Scrigno has no recent reviews, no rating data, and a limited international footprint. For a hotel seeking a reliable, user-rated system today, RoomRaccoon is the more trustworthy choice.
Is RoomRaccoon or GP Dati Scrigno Better for Hotels?
Both products serve to improve hotel operations via property management systems, but their approaches differ significantly. RoomRaccoon is designed for ease of use, offering an all-in-one platform that consolidates bookings, channel management, and accounting, with a focus on small to mid-sized independent hotels. GP Dati Scrigno, on the other hand, promises a comprehensive, centralized database to unify multiple departments, emphasizing strategic management and customer relationship marketing.
While RoomRaccoon’s recent reviews showcase its user-friendly interface, automation features, and tangible revenue improvements, GP Dati Scrigno’s lack of current reviews raises questions about ongoing support and effectiveness. Do you need a proven solution with active community feedback, or are you exploring a long-term, integrated management system that might lack recent validation? With more recent feedback and a more extensive feature set, RoomRaccoon clearly leads.
RoomRaccoon vs GP Dati Scrigno: Which Should Your Hotel Choose?
If your hotel needs an intuitive, all-in-one cloud PMS that boosts direct bookings and automates routine tasks, go with RoomRaccoon. Its extensive integrations, user-friendly design, and well-regarded customer support make it ideal for small hotels, boutique properties, and independent operators looking for efficiency and revenue growth.
If, however, your team prioritizes a unified system that connects all departments via a central database for strategic management and CRM, and you’re comfortable with an untested platform, GP Dati Scrigno might be worth exploring. Its focus on departmental cohesion and customer data sharing could suit larger hotel chains or those seeking deep integration, but with no recent reviews, its current performance remains uncertain.
Is RoomRaccoon or GP Dati Scrigno Easier to Use?
RoomRaccoon scores an impressive 4.74/5 for ease of use, with many reviews praising its intuitive interface, straightforward onboarding, and minimal staff training requirements. Users report that staff can quickly learn and adopt the system, and the platform’s modern design simplifies daily tasks like bookings, check-ins, and reporting.
In contrast, GP Dati Scrigno has no available recent user feedback or ratings, making it impossible to assess its usability or onboarding experience. Given the lack of data, the safe conclusion is that RoomRaccoon’s ease of use makes it the clear choice here.
Edge: RoomRaccoon
Which Has Better Features: RoomRaccoon or GP Dati Scrigno?
RoomRaccoon offers 19 shared features plus 32 unique functionalities, including automated night audit, multi-currency support, gift vouchers, guest profiles, EPoS, detailed analytics, online check-in, real-time status updates, shift planning, and integrated payment terminals. Its feature set is built for small to mid-sized hotels seeking automation and increased revenue.
GP Dati Scrigno provides only 4 features exclusive to its platform—spa & wellness module, native email marketing, on-premise deployment, and digital registration—focusing on departmental management rather than operational automation.
Considering the extensive feature count and practical functionalities, RoomRaccoon’s richer feature set edges out GP Dati Scrigno for most hotels needing comprehensive operational support.
Edge: RoomRaccoon
Which Has Better Customer Support: RoomRaccoon or GP Dati Scrigno?
RoomRaccoon maintains a strong support rating of 4.53/5, with reviews citing helpful, responsive support staff and positive onboarding experiences. Customers appreciate quick issue resolution and proactive assistance, which is critical for daily hotel operations.
GP Dati Scrigno, however, has no recent reviews or support ratings available. Without recent customer feedback, assessing support quality is impossible. Given the data, RoomRaccoon’s support reputation is a significant advantage.
Edge: RoomRaccoon
Which Has More Integrations: RoomRaccoon or GP Dati Scrigno?
RoomRaccoon boasts 88 verified integration partners, including major systems like Sage, RevControl, Paxxio, and more, enabling hotels to customize their tech stack extensively. Its ability to connect with diverse solutions enhances flexibility and operational efficiency.
GP Dati Scrigno has only one verified integration partner—Duetto—limiting its connectivity options and potential for expanding hotel tech ecosystems.
For hotels prioritizing flexibility and a broad array of system integrations, RoomRaccoon is the clear leader.
Edge: RoomRaccoon
Which Do Hoteliers Rate Higher: RoomRaccoon or GP Dati Scrigno?
RoomRaccoon’s recent reviews reflect a high satisfaction level, with a 4.88/5 overall rating from 169 reviews, including positive feedback on automation, ease of use, and revenue impact. Its recent review count (5 reviews in last 6 months) signals active engagement and ongoing development.
GP Dati Scrigno has no recent reviews or ratings, making it impossible to gauge current user satisfaction. Without recent feedback, the confidence in its quality is limited.
Clearly, hoteliers favor RoomRaccoon based on current, tangible reviews.
Edge: RoomRaccoon
How Much Do RoomRaccoon and GP Dati Scrigno Cost?
RoomRaccoon charges a flat monthly fee of $1,000 with no implementation or trial fees, making costs predictable and transparent. Pricing includes access to its full suite of features and integrations.
GP Dati Scrigno’s pricing details are not publicly available, which could indicate custom quotes or opaque pricing models, complicating budget assessments.
For clarity and straightforward budgeting, RoomRaccoon’s transparent pricing offers peace of mind.
What Type of Hotel Should Use RoomRaccoon?
- Hotels that want an easy-to-implement, all-in-one PMS with automation features.
- Small to medium-sized independent hotels seeking to grow revenue and streamline operations.
- Boutique hotels and guesthouses aiming for direct booking growth.
- Teams that value intuitive UI and quick staff onboarding.
- Hotels prioritizing automation, revenue management, and seamless integrations.
Not ideal if your hotel requires a highly customizable, enterprise-level system with advanced features designed for large chains.
What Type of Hotel Should Use GP Dati Scrigno?
- Hotels that need a centralized, departmental management system for strategic oversight.
- Larger hotel groups aiming for tight integration across marketing, sales, finance, and operations.
- Hotels with a focus on customer relationship marketing using detailed guest data.
- Teams comfortable with a potentially less user-friendly, unreviewed platform that emphasizes broad management functions.
- Hotels seeking a long-term, strategic management system based on a single database.
Not ideal if your hotel requires proven, recent user feedback or extensive third-party integrations.
RoomRaccoon vs GP Dati Scrigno: The Bottom Line for Hotels
RoomRaccoon stands out as the proven, user-rated PMS solution with a broad feature set, active support, and a strong recent review presence. Its ease of use, automation, and integrations make it suitable for small to mid-sized hotels focused on growth and efficiency.
GP Dati Scrigno offers a centralized management philosophy, aiming to unify hotel operations through a single database. However, with no recent reviews or evident market presence, its reliability and current effectiveness remain uncertain.
If your hotel values validated, current user feedback and a comprehensive operational toolkit, RoomRaccoon is the clear choice. Opt for GP Dati Scrigno only if your strategy demands a long-term, departmental management platform and you’re prepared to evaluate its performance firsthand.
How Much Do RoomRaccoon PMS and GP Dati Scrigno (by Zucchetti) Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,000/mo | — |
Which Features Does RoomRaccoon PMS Have That GP Dati Scrigno (by Zucchetti) Doesn't (and Vice Versa)?
According to HTR's product database, RoomRaccoon PMS and GP Dati Scrigno (by Zucchetti) share 19 features. Here are the key differences — features one has that the other lacks.
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| Automated night audit | ||
| Digital Registration | ||
| EPoS | ||
| Gift Vouchers | ||
| Guest profiles | ||
| Multi-currency | ||
| Native Email Marketing | ||
| On premise | ||
| PMS connectivity | ||
| Spa & Wellness Module |
Showing top differences. 24 more features differ between these products.
Real-World Results: RoomRaccoon vs GP Dati Hotel Service by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
No published case study for this goal yet.
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
No published case study for this goal yet.
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
No published case study for this goal yet.
RoomRaccoon vs GP Dati Hotel Service: The Bottom Line
What hoteliers love
Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.
RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.
Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.
Where hoteliers push back
While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.
Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.
Unique capabilities
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About RoomRaccoon PMS vs GP Dati Scrigno (by Zucchetti)
Can RoomRaccoon PMS replace GP Dati Scrigno (by Zucchetti)?
It depends on your requirements. RoomRaccoon PMS and GP Dati Scrigno (by Zucchetti) share many core Property Management Systems features, but each has unique capabilities. RoomRaccoon PMS offers 88 verified integration partners, while GP Dati Scrigno (by Zucchetti) offers 1. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do RoomRaccoon PMS or GP Dati Scrigno (by Zucchetti) offer a free plan?
RoomRaccoon PMS: No. GP Dati Scrigno (by Zucchetti): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank RoomRaccoon PMS and GP Dati Scrigno (by Zucchetti)?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. RoomRaccoon has an HT Score of 80 and GP Dati Hotel Service has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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