The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.
Travel Tripper shines .
Side-by-side ratings based on 209 verified hotelier reviews on HTR.
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| Starting Price | From $1,000/mo | Contact sales |
| Verified Reviews | 209 | 0 |
After analyzing 209 verified reviews, RoomRaccoon users most value its user interface and experience, all-in-one system, automated emails and documents, while Travel Tripper users highlight . Click any theme to see what reviewers say.
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Travel Tripper |
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User Interface and Experience
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All-in-one System
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Automated Emails and Documents
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Service and Support
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Integration Limitations
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System Bugs and Stability Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Travel Tripper |
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| Small (10-24 rooms) ▾ | #10 90 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #17 27 reviews | — |
| Large (75-199 rooms) ▾ | #14 7 reviews | — |
| X-Large (200+ rooms) | #19 0 reviews | — |
By Property Type
| Segment |
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Travel Tripper |
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| Boutique ▾ | #9 100 reviews | — |
| Luxury ▾ | #9 64 reviews | — |
| Branded / Chain ▾ | #14 29 reviews | — |
| Extended Stay ▾ | #7 28 reviews | — |
By Region
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Travel Tripper |
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| North America ▾ | #24 7 reviews | — |
| Europe ▾ | #5 123 reviews | — |
| Asia Pacific | #31 4 reviews | — |
| Middle East | #31 1 reviews | — |
Choosing between RoomRaccoon PMS and Travel Tripper hinges on your hotel's operational needs and growth ambitions. Both systems aim to optimize reservations and revenue, but they differ significantly in scope, user feedback, and market presence. RoomRaccoon boasts a robust, all-in-one platform with a proven track record and more recent user reviews, making it the stronger choice for most small and independent hotels. Travel Tripper, meanwhile, offers specialized revenue management and distribution tools, but without recent reviews or extensive user feedback, its suitability remains less clear.
Both products address crucial hotel management challenges—reservation automation, rate optimization, and distribution—but they diverge in their offerings and maturity. RoomRaccoon integrates a comprehensive PMS, booking engine, and channel manager into one platform, streamlining daily operations for small hotels and independents. Travel Tripper focuses primarily on distribution and revenue management, providing tools to optimize rates and channel presence. Given the current data, RoomRaccoon's larger review base and recent positive feedback make it the more validated choice for hotels seeking an all-in-one solution. Do you need a full PMS or specialized revenue tools?
If your hotel needs a complete property management system with automation, integrated booking engine, and channel management, go with RoomRaccoon. Its extensive feature set (51 unique features) and proven user satisfaction—4.88 out of 5 stars from 169 recent reviews—make it ideal for small to midsize independent hotels. Conversely, if your focus is solely on optimizing revenue and distribution channels with advanced rate management, and you're willing to navigate a less proven platform, Travel Tripper may suit your needs. For most hoteliers in the market today, RoomRaccoon provides a more comprehensive and tested platform.
RoomRaccoon earns a high ease-of-use rating of 4.74/5 based on user reviews, praised for its intuitive interface and simple onboarding process. Users report that staff quickly adapt to its all-in-one platform, reducing training time and operational friction. Travel Tripper, lacking recent reviews and a formal user feedback profile, does not have comparable usability data. Given the extensive positive feedback from current users, Edge: RoomRaccoon.
RoomRaccoon offers 51 unique features, including a channel manager, revenue management, booking engine, integrated payments, guest CRM, automated night audit, and mobile app capabilities—many tailored to small hotel needs. Travel Tripper's features are not detailed but appear limited, with no verified integrations or specific functionalities listed in recent data. The extensive suite of tools in RoomRaccoon, especially for automating operations and increasing revenue, strongly edges out the limited feature set of Travel Tripper.
RoomRaccoon’s support team boasts a 4.53/5 rating, with recent reviews highlighting helpful, responsive service and a smooth onboarding experience. Users appreciate the proactive assistance and ongoing support, which is crucial during implementation and daily operations. Travel Tripper, with no recent reviews or support ratings available, cannot be confidently compared. Based on current evidence, Edge: RoomRaccoon.
RoomRaccoon has verified partnerships with 88 vendors, including popular solutions like Sage, Becurious, Paxxio, and RevControl—offering extensive integrations for varied hospitality needs. Travel Tripper has no listed or verified integrations, which could limit operational flexibility. If seamless system connectivity is a priority, RoomRaccoon’s integration network provides a clear advantage.
RoomRaccoon’s recent reviews (only five in the last six months) deliver a high NPS score of 9.09/10, with 94% of users recommending it. Hotels across segments, especially independent and boutique properties, praise its ease of use and revenue impact. Travel Tripper has no recent ratings or reviews, making it impossible to assess user satisfaction. Given the strong, recent feedback, RoomRaccoon is the more trusted choice by hoteliers.
RoomRaccoon charges a flat monthly fee of $1,000, with no free trial or implementation fees. Pricing details for Travel Tripper are unavailable, which may suggest a customized quote or less transparent pricing model. For clarity and budget planning, RoomRaccoon’s straightforward pricing makes it accessible for small hotels, whereas Travel Tripper’s unknown costs could be a barrier.
The core difference is that RoomRaccoon provides a comprehensive property management solution, while Travel Tripper specializes in revenue management and channel distribution. If your hotel needs an integrated PMS, booking engine, and channel manager, RoomRaccoon is the clear leader—especially given its recent reviews, feature depth, and support quality.
Choose RoomRaccoon if you’re a small or independent hotel wanting a straightforward, all-in-one system that can grow with your business. Its ease of use, extensive integrations, and high user satisfaction make it the most reliable choice today.
Opt for Travel Tripper if your primary goal is sophisticated revenue and channel management for a larger or more complex property, but be aware the platform’s current market presence and recent feedback are limited. For most hotels, especially those looking for a dependable, reviewed solution, RoomRaccoon remains the recommended option.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Travel Tripper | |
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| Starting Price | From $1,000/mo | — |
According to HTR's product database, RoomRaccoon PMS and Travel Tripper share 0 features. Here are the key differences — features one has that the other lacks.
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Travel Tripper |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
No published case study for this goal yet.
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
No published case study for this goal yet.
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
No published case study for this goal yet.
What hoteliers love
Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.
RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.
Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.
Where hoteliers push back
While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.
Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. RoomRaccoon PMS and Travel Tripper share many core Property Management Systems features, but each has unique capabilities. RoomRaccoon PMS offers 88 verified integration partners, while Travel Tripper offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
RoomRaccoon PMS: No. Travel Tripper: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. RoomRaccoon has an HT Score of 80 and Travel Tripper has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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