The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.
Selfie shines .
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 25 | 0 |
After analyzing 25 verified reviews, Noovy users most value its ease of use, customer service, automated payment processing, while Selfie users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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Translation Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Selfie |
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| Small (10-24 rooms) ▾ | #39 11 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #38 12 reviews | — |
By Property Type
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Selfie |
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| Boutique ▾ | #38 14 reviews | — |
| Luxury | #54 2 reviews | — |
| Branded / Chain | #52 2 reviews | — |
By Region
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Selfie |
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| Europe ▾ | #22 23 reviews | — |
| Middle East | #16 2 reviews | — |
Choosing between Noovy PMS by Noovy and Selfie hinges on your hotel’s operational needs and strategic priorities. Noovy offers a full property management solution with an integrated channel manager, booking engine, and revenue tools, aiming to streamline your entire operation. Selfie, by contrast, is a review analysis platform that helps you interpret customer feedback and improve service quality but does not handle core hotel operations. Which system better aligns with your goals?
If your team needs an all-in-one PMS that automates reservations, billing, housekeeping, and revenue management, Noovy is the clear choice. Conversely, if your focus is on understanding guest sentiment and optimizing guest experience based on reviews, Selfie might be more relevant. But with no reviews or recent data for Selfie, can it truly meet your hotel’s current needs?
Noovy’s strength lies in its comprehensive approach, including extensive features like channel management, automated night audits, digital registration, and guest communication tools, all designed to unify hotel operations. Selfie, however, is solely an analytics platform that excels at review analysis, offering insights to enhance guest satisfaction but lacking operational tools.
Noovy’s 19 reviews, all recent and highly positive, demonstrate high satisfaction levels with a 5/5 overall rating and a 4.89/5 support score. Selfie has no reviews, recent or otherwise, making it impossible to gauge user satisfaction or reliability. For hotels seeking a complete system to run daily operations, Noovy’s proven track record makes it the more trustworthy choice.
If your hotel needs a robust property management system that handles reservations, billing, housekeeping, and revenue management in one platform, Noovy is the option. It’s especially suitable if you operate independent or boutique hotels seeking a cost-effective, all-in-one solution.
If your hotel's priority is managing guest reviews and gaining insights into customer feedback to improve service quality, Selfie may seem appealing. However, without recent reviews or user feedback, it’s difficult to justify choosing Selfie over Noovy’s proven track record.
Given the current data, your team should lean toward Noovy if operational efficiency is your goal. But if guest sentiment analysis is critical, keep an eye on Selfie’s future reviews.
Noovy boasts a high ease-of-use rating of 4.84/5, with users describing it as easy, reliable, and fast to navigate. The onboarding process is rated 4.78/5, indicating a smooth transition for new users, and support staff frequently mention quick, effective assistance. Users praise its intuitive interface and straightforward setup, reducing training time significantly.
Selfie has no ratings, reviews, or user feedback available, making it impossible to assess usability. Given Noovy’s well-documented positive user experience, edge: Noovy.
Noovy offers an extensive suite of 48 features including a channel manager, integrated CRS, online booking engine, automated night audit, guest CRM, digital registration, revenue management, and more. These features enable a hotel to automate, connect, and optimize all core operations, reducing manual effort and errors.
Selfie has no features listed or available for comparison, emphasizing that it is not a full PMS but a review/feedback analysis tool. Therefore, Noovy’s comprehensive feature set clearly offers a significant advantage. Edge: Noovy.
Noovy’s support ratings are outstanding, with a 4.89/5 rating and numerous reviews praising its friendly, prompt assistance. Hoteliers highlight fast responses and effective problem-solving, with some noting that support is available 24/7.
Selfie lacks any recent review data or support ratings, making it impossible to evaluate customer service. As support quality is vital for ongoing hotel operations, edge: Noovy.
Noovy integrates with 40 verified partners, including major OTAs, payment systems, and hotel technology providers like Omnibees, Bookboost, and SiteMinder. These integrations allow a hotel to connect reservations, payments, and distribution channels smoothly within one platform.
Selfie has zero verified integrations, indicating it does not offer direct system connectivity. For hotels requiring a connected, automated environment, Noovy’s integrations are a significant asset. Edge: Noovy.
Noovy’s recent reviews reflect a 5/5 overall rating, with 19 reviews in the last six months, all positive. Hotels describe it as easy, reliable, and a major time-saver, emphasizing its role in improving operational efficiency and guest experience.
Selfie has no reviews or recent feedback, making it impossible to assess user satisfaction. Given the high and recent ratings for Noovy, it clearly leads in user approval. Edge: Noovy.
Noovy charges a flat fee of $600 per month, with no implementation or trial fees, making its pricing transparent and predictable. It includes all features and support, providing good value for the comprehensive system.
Selfie does not list any pricing information, leaving potential users in the dark about costs. This lack of transparency can be a concern for budget planning. Based on available data, Noovy offers clearer value. Edge: Noovy.
Not ideal if your hotel solely needs review analysis or guest feedback tools without operational management.
Not ideal if you require a full property management system, channel management, or reservation handling.
Noovy offers a complete property management solution with a proven track record, extensive features, and high customer satisfaction. Its broad integration options and user-friendly design make it suitable for hotels seeking operational efficiency and revenue growth.
Selfie specializes in review and feedback analysis but lacks operational features, recent reviews, and user ratings, making it a less reliable choice for core hotel management.
If your hotel needs a dependable PMS with proven support and integrations, Noovy is the clear winner. If improving guest satisfaction through review insights is your priority, wait for Selfie to build a more established user base and reviews.
This comparison makes it clear: for most hotels, especially those requiring a full management platform, Noovy’s strong reviews, extensive features, and support make it the safer, more effective choice.
According to HTR's product database, Noovy PMS and Selfie share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Selfie |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 36 more features differ between these products.
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Noovy PMS and Selfie share many core Property Management Systems features, but each has unique capabilities. Noovy PMS offers 40 verified integration partners, while Selfie offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Noovy PMS: No. Selfie: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Noovy has an HT Score of 71 and Selfie has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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