2024 Winner HotelTechAwards
Hoteliers voted GuestRevu as the #1 Guest Surveys & Feedback provider in the 2024 HotelTechAwards
Learn more
Learn more
Compare Service Metrics Group vs CustomerCount Surveys vs GuestRevu (Surveys)
Guest Surveys & Feedback vendor comparison between Service Metrics Group vs CustomerCount Surveys vs GuestRevu (Surveys). Find out which Guest Surveys & Feedback is right for you based on realtime data from 434 verified hotelier reviews across 53 countries.
Service Metrics Group
Ranked 11 (out of 25)
CustomerCount
Ranked 25 (out of 25)
GuestRevu
Ranked 1 (out of 25)
2024 Winner HotelTechAwards
Hoteliers voted GuestRevu as the #1 Guest Surveys & Feedback provider in the 2024 HotelTechAwards.
Learn more
Learn more
Ratings Summary
Service Metrics Group
unranked
CustomerCount Surveys
unranked
GuestRevu (Surveys)
100
Service Metrics Group
2 verified reviewsCustomerCount Surveys
0 verified reviewsGuestRevu (Surveys)
432 verified reviewsService Metrics Group
CustomerCount Surveys
GuestRevu (Surveys)
Service Metrics Group
CustomerCount Surveys
GuestRevu (Surveys)
Service Metrics Group
CustomerCount Surveys
GuestRevu (Surveys)
Service Metrics Group
Not enough data available
CustomerCount Surveys
Not enough data available
GuestRevu (Surveys)
Service Metrics Group
Verified Customer Support
CustomerCount Surveys
Verified Customer Support
GuestRevu (Surveys)
Verified Customer Support
Service Metrics Group
CustomerCount Surveys
GuestRevu (Surveys)
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
CustomerCount Surveys
Resorts - 0%
Motels - 0%
Hostels - 0%
GuestRevu (Surveys)
Boutiques - 21%
Resorts - 17%
Luxury Hotels - 11%
Featured clients
-
-
GuestRevu (Surveys)
GuestRevu doesn’t have any featured brands available
Fit Score for Your Property
Pricing
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
CustomerCount Surveys
Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
GuestRevu (Surveys)
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
What Customers Are Saying
Most Recent Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)CustomerCount Surveys
CustomerCount doesn’t have any clients that have vouched for the productGuestRevu (Surveys)
How Pamarah Lodge Understood Guest Experience Better and Achieved an NPS of 91 with GuestRevu
Owner from Victoria Falls (Zimbabwe)Most Positive Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)CustomerCount Surveys
CustomerCount doesn’t have any clients that have vouched for the productGuestRevu (Surveys)
Be up to date, full automatic
MDMost Critical
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)CustomerCount Surveys
CustomerCount doesn’t have any clients that have vouched for the productGuestRevu (Surveys)
Great platform to use to colleect reviews.
Front Office ManagerReferences
-
-
GuestRevu (Surveys)
Kevin Charity
CEO The Coaching Inn Group
CEO The Coaching Inn Group
Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth
Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse
Laurence Wall
Director of Operations Crazy Bear Fitzrovia
Director of Operations Crazy Bear Fitzrovia
General Info
Screenshots
Service Metrics Group doesn't have any screenshots
CustomerCount doesn't have any screenshots
Integrations
Service Metrics Group
Service Metrics Group doesn't have any integrations
CustomerCount Surveys
CustomerCount doesn't have any integrations
GuestRevu (Surveys)
Property Management Systems (22)
Hotel Management Software (10)
Booking Engine (8)
Recent Company Updates
-
-
Recent Articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles
CustomerCount Surveys
CustomerCount doesn’t have any recent articles