Compare Service Metrics Group vs Flexkeeping (Glitch Management) vs Feedier

Service Metrics Group

Service Metrics Group

2 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
Feedier

Feedier

0 reviews

Compare Service Metrics Group vs Flexkeeping (Glitch Management) vs Feedier

Guest Surveys & Feedback vendor comparison between Service Metrics Group vs Flexkeeping (Glitch Management) vs Feedier. Find out which Guest Surveys & Feedback is right for you based on realtime data from 21 verified hotelier reviews across 7 countries.

Service Metrics Group

Service Metrics Group

Ranked 11 (out of 25)

5.0
2 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 6 (out of 25)

5.0
19 reviews
View profile
Feedier

Feedier

Ranked 26 (out of 25)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Service Metrics Group

unranked HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon

Feedier

unranked HTScore Icon
Popularity

Service Metrics Group

2 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews

Feedier

0 verified reviews
Likelihood to Recommend

Service Metrics Group

100%

Flexkeeping (Glitch Management)

99%

Feedier

0%
Ease of Use

Service Metrics Group

5

Flexkeeping (Glitch Management)

5

Feedier

0
ROI

Service Metrics Group

5

Flexkeeping (Glitch Management)

4.8

Feedier

0
Implementation

Service Metrics Group

Not enough data available

Flexkeeping (Glitch Management)

4.9

Feedier

Not enough data available
Customer Support

Service Metrics Group

5

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Feedier

0

Verified Customer Support

Certificate of Excellence

Service Metrics Group

Flexkeeping (Glitch Management)

Feedier

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Service Metrics Group

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Feedier

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Service Metrics Group
vs.
Flexkeeping
vs.
Feedier

Customers

Top 3 Segments

Service Metrics Group

Other - 50%
Boutiques - 50%
Resorts - 0%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

Feedier

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
-

Flexkeeping (Glitch Management)

-

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Pricing Available By Request

Feedier has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Service Metrics Group

Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Feedier

Pricing Available By Request
Feedier has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Service Metrics Group
vs.
Flexkeeping
vs.
Feedier

What Customers Are Saying

Most Recent Review

Service Metrics Group

Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests

Service Manager from (United States)

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

Feedier

Feedier doesn’t have any clients that have vouched for the product
Most Positive Review

Service Metrics Group

Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests

Service Manager from (United States)

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

Feedier

Feedier doesn’t have any clients that have vouched for the product
Most Critical

Service Metrics Group

Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests

Service Manager from (United States)

Flexkeeping (Glitch Management)

Amazing company

GM

Feedier

Feedier doesn’t have any clients that have vouched for the product
References
-

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available
-

General Info

Screenshots

Service Metrics Group doesn't have any screenshots

Integrations

Service Metrics Group

Service Metrics Group doesn't have any integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Booking Engine (2)

Feedier

Feedier doesn't have any integrations

Recent Articles

Service Metrics Group

Service Metrics Group doesn’t have any recent articles

Feedier

Feedier doesn’t have any recent articles