Compare Service Metrics Group vs GuestService - Surveys vs TrustYou (Guest Surveys)
Guest Surveys & Feedback vendor comparison between Service Metrics Group vs GuestService - Surveys vs TrustYou (Guest Surveys). Find out which Guest Surveys & Feedback is right for you based on realtime data from 289 verified hotelier reviews across 65 countries.
Service Metrics Group
Ranked 11 (out of 25)
Guest Service
Ranked 9 (out of 25)
TrustYou
Ranked 2 (out of 25)
Ratings Summary
Service Metrics Group
unranked
GuestService - Surveys
unranked
TrustYou (Guest Surveys)
93
Service Metrics Group
2 verified reviewsGuestService - Surveys
3 verified reviewsTrustYou (Guest Surveys)
284 verified reviewsService Metrics Group
GuestService - Surveys
TrustYou (Guest Surveys)
Service Metrics Group
GuestService - Surveys
TrustYou (Guest Surveys)
Service Metrics Group
GuestService - Surveys
TrustYou (Guest Surveys)
Service Metrics Group
Not enough data available
GuestService - Surveys
Not enough data available
TrustYou (Guest Surveys)
Service Metrics Group
Verified Customer Support
GuestService - Surveys
Verified Customer Support
TrustYou (Guest Surveys)
Verified Customer Support
Service Metrics Group
GuestService - Surveys
TrustYou (Guest Surveys)
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
GuestService - Surveys
Resorts - 100%
Motels - 0%
Hostels - 0%
TrustYou (Guest Surveys)
Resorts - 23%
City Center Hotels - 12%
Branded Hotels - 12%
Featured clients
-
GuestService - Surveys
Guest Service doesn’t have any featured brands available
TrustYou (Guest Surveys)
Fit Score for Your Property
Pricing
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
GuestService - Surveys
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
TrustYou (Guest Surveys)
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
What Customers Are Saying
Most Recent Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)GuestService - Surveys
Reception team
Front Office from (Turkey)TrustYou (Guest Surveys)
It is a very valuable tool for our hotel
GM from Puerto Varas (Chile)Most Positive Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)GuestService - Surveys
Enhancing our review score
Quality Manager from (Turkey)TrustYou (Guest Surveys)
TrustYou is a good tool
General ManagerMost Critical
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)GuestService - Surveys
Enhancing our review score
Quality Manager from (Turkey)TrustYou (Guest Surveys)
The trustyou tool has been a very useful tool for our business and has enabled us to reach our customers more directly in a very posisitve way
DirectorReferences
-
GuestService - Surveys
Guest Service doesn’t have any references available
TrustYou (Guest Surveys)
Shanna Davis
Marketing Manager Ayres Hotels
Marketing Manager Ayres Hotels
Selim Imre
Rooms Division Manager Aska Hotels Baran
Rooms Division Manager Aska Hotels Baran
Eric Van Dijk
Managing Director MEININGER Hotel Berlin Central Station
Managing Director MEININGER Hotel Berlin Central Station
General Info
Screenshots
Service Metrics Group doesn't have any screenshots
Integrations
Service Metrics Group
Service Metrics Group doesn't have any integrations
GuestService - Surveys
Property Management Systems (2)
Hotel Restaurant POS Systems (2)
Hotel CRM & Email Marketing (1)
TrustYou (Guest Surveys)
Property Management Systems (24)
Booking Engine (13)
Hotel Management Software (13)
Recent Company Updates
-
GuestService - Surveys
Guest Service doesn’t have any recent company updates
Recent Articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles
GuestService - Surveys
Guest Service doesn’t have any recent articles