Compare Service Metrics Group vs Revinate (Surveys) vs Guest Feedback (by Customer Alliance)
Guest Surveys & Feedback vendor comparison between Service Metrics Group vs Revinate (Surveys) vs Guest Feedback (by Customer Alliance). Find out which Guest Surveys & Feedback is right for you based on realtime data from 213 verified hotelier reviews across 52 countries.
Service Metrics Group
Ranked 11 (out of 25)
Revinate
Ranked 4 (out of 25)
Customer Alliance
Ranked 3 (out of 25)
Ratings Summary
Service Metrics Group
unranked
Revinate (Surveys)
84
Guest Feedback (by Customer Alliance)
88
Service Metrics Group
2 verified reviewsRevinate (Surveys)
146 verified reviewsGuest Feedback (by Customer Alliance)
65 verified reviewsService Metrics Group
Revinate (Surveys)
Guest Feedback (by Customer Alliance)
Service Metrics Group
Revinate (Surveys)
Guest Feedback (by Customer Alliance)
Service Metrics Group
Revinate (Surveys)
Guest Feedback (by Customer Alliance)
Service Metrics Group
Not enough data available
Revinate (Surveys)
Guest Feedback (by Customer Alliance)
Service Metrics Group
Verified Customer Support
Revinate (Surveys)
Verified Customer Support
Guest Feedback (by Customer Alliance)
Verified Customer Support
Service Metrics Group
Revinate (Surveys)
Guest Feedback (by Customer Alliance)
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
Revinate (Surveys)
Resorts - 23%
Boutiques - 18%
Luxury Hotels - 14%
Guest Feedback (by Customer Alliance)
Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Featured clients
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Guest Feedback (by Customer Alliance)
Customer Alliance doesn’t have any featured brands available
Fit Score for Your Property
Pricing
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Revinate (Surveys)
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Guest Feedback (by Customer Alliance)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
What Customers Are Saying
Most Recent Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Revinate (Surveys)
Revinate as Catalyst to improve Hotel Revenue and Guest Service
Digital Marketing Officer from Pasay (Philippines)Guest Feedback (by Customer Alliance)
Best professional tool for review and feedback management for the hotel industry
Manager Online Communication from Regensburg (Germany)Most Positive Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Revinate (Surveys)
Learning
Guest Services SupervisorGuest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Most Critical
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Revinate (Surveys)
Great Control and management tool for guest reputation
Area GMGuest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)References
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Guest Feedback (by Customer Alliance)
Customer Alliance doesn’t have any references available
General Info
Screenshots
Service Metrics Group doesn't have any screenshots
Integrations
Service Metrics Group
Service Metrics Group doesn't have any integrations
Revinate (Surveys)
Property Management Systems (40)
Hotel Management Software (21)
Booking Engine (13)
Guest Feedback (by Customer Alliance)
Property Management Systems (24)
Booking Engine (9)
Channel Managers (7)
Recent Company Updates
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Recent Articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles