Compare Service Metrics Group vs Tripadvisor (Reputation Pro) vs Loop CXM (by Benbria)
Guest Surveys & Feedback vendor comparison between Service Metrics Group vs Tripadvisor (Reputation Pro) vs Loop CXM (by Benbria). Find out which Guest Surveys & Feedback is right for you based on realtime data from 4 verified hotelier reviews across 3 countries.
Service Metrics Group
Ranked 11 (out of 25)
Tripadvisor
Ranked 12 (out of 25)
Benbria
Ranked 14 (out of 25)
Ratings Summary
Service Metrics Group
unranked
Tripadvisor (Reputation Pro)
unranked
Loop CXM (by Benbria)
unranked
Service Metrics Group
2 verified reviewsTripadvisor (Reputation Pro)
1 verified reviewsLoop CXM (by Benbria)
1 verified reviewsService Metrics Group
Tripadvisor (Reputation Pro)
Loop CXM (by Benbria)
Service Metrics Group
Tripadvisor (Reputation Pro)
Loop CXM (by Benbria)
Service Metrics Group
Tripadvisor (Reputation Pro)
Loop CXM (by Benbria)
Service Metrics Group
Not enough data available
Tripadvisor (Reputation Pro)
Not enough data available
Loop CXM (by Benbria)
Not enough data available
Service Metrics Group
Verified Customer Support
Tripadvisor (Reputation Pro)
Verified Customer Support
Loop CXM (by Benbria)
Verified Customer Support
Service Metrics Group
Tripadvisor (Reputation Pro)
Loop CXM (by Benbria)
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
Tripadvisor (Reputation Pro)
Other - 100%
Resorts - 0%
Motels - 0%
Loop CXM (by Benbria)
Resorts - 100%
Motels - 0%
Hostels - 0%
Featured clients
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Fit Score for Your Property
Pricing
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Tripadvisor (Reputation Pro)
Pricing Available By Request
Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Loop CXM (by Benbria)
Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
What Customers Are Saying
Most Recent Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Tripadvisor (Reputation Pro)
OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES
ReservasLoop CXM (by Benbria)
Benbria
VP Sales and MarketingMost Positive Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Tripadvisor (Reputation Pro)
OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES
ReservasLoop CXM (by Benbria)
Benbria
VP Sales and MarketingMost Critical
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Tripadvisor (Reputation Pro)
OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES
ReservasLoop CXM (by Benbria)
Benbria
VP Sales and MarketingReferences
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General Info
Screenshots
Service Metrics Group doesn't have any screenshots
Integrations
Service Metrics Group
Service Metrics Group doesn't have any integrations
Tripadvisor (Reputation Pro)
Booking Engine (22)
Channel Managers (22)
Property Management Systems (20)
Loop CXM (by Benbria)
Staff Collaboration Tools (4)
Event Management Software (3)
Housekeeping Software (3)
Recent Company Updates
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Recent Articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles
Tripadvisor (Reputation Pro)
Tripadvisor doesn’t have any recent articles