Compare Service Metrics Group vs TrustYou (Guest Surveys) vs Loopon Post Stay
Guest Survey Software vendor comparison between Service Metrics Group vs TrustYou (Guest Surveys) vs Loopon Post Stay. Find out which Guest Survey Software is right for you based on realtime data from 311 verified hotelier reviews across 70 countries.
Service Metrics Group
Ranked 12 (out of 26)
TrustYou
Ranked 2 (out of 26)
Loopon
Ranked 5 (out of 26)
Ratings Summary
Service Metrics Group
unranked
TrustYou (Guest Surveys)
92
Loopon Post Stay
76
Service Metrics Group
2 verified reviewsTrustYou (Guest Surveys)
284 verified reviewsLoopon Post Stay
25 verified reviewsService Metrics Group
TrustYou (Guest Surveys)
Loopon Post Stay
Service Metrics Group
TrustYou (Guest Surveys)
Loopon Post Stay
Service Metrics Group
TrustYou (Guest Surveys)
Loopon Post Stay
Service Metrics Group
Not enough data available
TrustYou (Guest Surveys)
Loopon Post Stay
Service Metrics Group
Verified Customer Support
TrustYou (Guest Surveys)
Verified Customer Support
Loopon Post Stay
Verified Customer Support
Service Metrics Group
TrustYou (Guest Surveys)
Loopon Post Stay
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
TrustYou (Guest Surveys)
Resorts - 23%
City Center Hotels - 12%
Branded Hotels - 12%
Loopon Post Stay
Other - 36%
City Center Hotels - 20%
Resorts - 8%
Featured clients
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TrustYou (Guest Surveys)
TrustYou doesn’t have any featured brands available
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Fit Score for Your Property
Pricing
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
TrustYou (Guest Surveys)
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Loopon Post Stay
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
What Customers Are Saying
Most Recent Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)TrustYou (Guest Surveys)
It is a very valuable tool for our hotel
GM from Puerto Varas (Chile)Loopon Post Stay
Satisfying Cooperation - and a good way to communicate with our guests.
Director of OperationsMost Positive Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)TrustYou (Guest Surveys)
TrustYou is a good tool
General ManagerLoopon Post Stay
Premier Guest Feedback and Review Platform
Multi-Property Revenue ManagerMost Critical
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)TrustYou (Guest Surveys)
The trustyou tool has been a very useful tool for our business and has enabled us to reach our customers more directly in a very posisitve way
DirectorLoopon Post Stay
Satisfying Cooperation - and a good way to communicate with our guests.
Director of OperationsReferences
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TrustYou (Guest Surveys)
Shanna Davis
Marketing Manager Ayres Hotels
Marketing Manager Ayres Hotels
Selim Imre
Rooms Division Manager Aska Hotels Baran
Rooms Division Manager Aska Hotels Baran
Eric Van Dijk
Managing Director MEININGER Hotel Berlin Central Station
Managing Director MEININGER Hotel Berlin Central Station
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General Info
Screenshots
Service Metrics Group doesn't have any screenshots
TrustYou doesn't have any screenshots
Integrations
Service Metrics Group
Service Metrics Group doesn't have any integrations
TrustYou (Guest Surveys)
Property Management Systems (24)
Booking Engine (13)
Hotel Management Software (13)
Loopon Post Stay
Property Management Systems (6)
Hotel Restaurant POS Systems (3)
Hotel Reservations Systems (2)
Recent Company Updates
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Recent Articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles
Loopon Post Stay
Loopon doesn’t have any recent articles