The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 157 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines when it comes to ease of use , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
SkyTouch Technology shines when it comes to user-friendly interface — especially for independent properties (4.0/5) , with exclusive features like Guest profiles and Revenue management module.
Side-by-side ratings based on 157 verified hotelier reviews on HTR.
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| Starting Price | From $1,200/mo | From $600/mo |
| Verified Reviews | 34 | 123 |
After analyzing 157 verified reviews, Shiji Group users most value its ease of use, support team, implementation, while SkyTouch Technology users highlight user-friendly interface, customer support responsiveness, remote access. Click any theme to see what reviewers say.
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Ease of Use
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User-friendly interface
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Support Team
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Customer support responsiveness
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Implementation
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Remote access
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Training Materials
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Tape chart
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Reporting and Analytics
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Customizability limitations
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System Speed
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Bugs and glitches
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Integration Capabilities
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Reporting capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #53 2 reviews | #19 41 reviews |
| Mid-Size (25-74 rooms) ▾ | #31 17 reviews | #10 72 reviews |
| Large (75-199 rooms) ▾ | #11 13 reviews | #21 5 reviews |
| X-Large (200+ rooms) | #22 2 reviews | #23 2 reviews |
By Property Type
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| Boutique ▾ | #33 17 reviews | #18 47 reviews |
| Luxury ▾ | #24 25 reviews | #22 27 reviews |
| Branded / Chain ▾ | #22 19 reviews | #10 45 reviews |
| Extended Stay ▾ | #45 2 reviews | #22 7 reviews |
By Region
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| North America ▾ | #33 4 reviews | #7 120 reviews |
| Europe ▾ | #30 8 reviews | #60 0 reviews |
| Asia Pacific ▾ | #14 5 reviews | #38 1 reviews |
| Middle East ▾ | #5 14 reviews | — |
Choosing between Shiji Daylight PMS and SkyTouch Technology hinges on your hotel’s specific operational needs, size, and growth plans. Both aim to streamline hotel management, but they differ significantly in features, market presence, and user feedback. Your decision should reflect whether you prioritize extensive integrations, a broader feature set, or affordability and ease of use.
Shiji Daylight PMS offers a comprehensive, all-in-one platform with a deep feature set and a global presence, while SkyTouch is known for its simplicity, cloud accessibility, and affordability. Which aligns better with your hotel's operational complexity and future growth?
Both products target hotel management efficiency but diverge in scope and sophistication. Shiji Daylight PMS, with over 76 features and 64 partners, is suited for diverse hotel groups seeking extensive customization and integration. SkyTouch, with only 5 unique features but 33 partners, emphasizes straightforward usability and quick deployment.
The key difference is their market focus: Shiji’s broader feature set and international coverage make it ideal for hotels needing advanced capabilities, whereas SkyTouch’s simplicity and cost-efficiency appeal to smaller or regional hotels. Are you looking for depth or ease?
If your hotel operates at a large scale, values detailed guest profiles, multi-currency support, and integrated revenue management, go with Shiji Daylight PMS. Its extensive features, including online check-in/out, digital registration, and automated reminders, cater to complex operations and multi-property management.
Conversely, if your team prioritizes a user-friendly, cloud-based system that is quick to learn and deploy—especially for small to mid-sized hotels—SkyTouch is the better fit. Its intuitive interface and straightforward rate management are ideal for properties with limited IT resources.
Shiji Daylight PMS boasts a user rating of 4.63/5, with reviewers praising its intuitive design and helpful training materials, making onboarding smooth. Users find it easy to learn despite its extensive feature set, though some report performance issues that affect speed.
SkyTouch, with a 4.64/5 ease-of-use score, is widely recognized for its simple interface, which new staff can be trained on in less than a day. Several reviews highlight how quickly staff adapt, especially with remote access capabilities.
Edge: SkyTouch.
Shiji Daylight PMS offers 76 features exclusive to its platform, including guest profiles, multi-lingual support, integrated CRS, online check-in/out, and a robust guest CRM. Its advanced automation, task management, and digital registration tools are unmatched.
SkyTouch provides 5 unique features, notably a revenue management module, booking engine, and extensive reporting. While simpler, these features are highly valued for their ease of use and effectiveness in day-to-day operations.
Edge: Shiji Daylight PMS.
Shiji receives high praise for its support team, with a 4.53/5 rating, and many reviews mention the helpfulness and professionalism of its staff. Its comprehensive onboarding and ongoing support are noted as key strengths.
SkyTouch’s customer support scores slightly lower at 4.5/5, with users appreciating the responsiveness but noting frustrations with unresolved long-term issues and occasional delays. Both are strong, but Shiji’s support appears more consistent.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS boasts 64 verified integration partners, including major systems like SiteMinder, Revinate, Amadeus, and Onity. Its extensive API supports a broad ecosystem of hotel management tools.
SkyTouch, with 33 verified partners, offers integrations with key systems such as SiteMinder, Revinate, and Aavgo, but fewer overall options. Its integration network is still substantial but less extensive than Shiji’s.
Edge: Shiji Daylight PMS.
SkyTouch has a higher overall rating of 3.5/5 based on 119 reviews, compared to Shiji’s 0/5, which suggests a significant review base and recent feedback favor SkyTouch’s usability and support. Hoteliers across various segments, especially independent and budget hotels, rate SkyTouch highly for its simplicity.
Shiji’s rating of nearly 75 on the HTScore and only 32 reviews indicates limited feedback, mostly positive on ease of use but with some concerns about speed and customization. Recent reviews are scarce for Shiji, reducing confidence in its current performance.
Edge: SkyTouch Technology.
Shiji Daylight PMS’s base price is $1,200, with no mention of implementation fees or monthly charges. Its high feature count suggests a premium investment suited for larger operations.
SkyTouch’s base price is $600, making it more affordable for small to mid-sized hotels. Both lack detailed monthly or per-room pricing, but SkyTouch’s lower starting cost appeals to budget-conscious hoteliers seeking straightforward management.
Not ideal if you prefer a simple, low-cost solution or operate a small, single-property hotel with minimal tech needs.
Not ideal if you require advanced automation, custom reporting, or extensive integrations.
The core difference is scope: Shiji Daylight PMS caters to larger, complex hotel groups with its extensive feature set and global reach, while SkyTouch offers simplicity, affordability, and faster onboarding for smaller properties. If your hotel needs advanced tools to manage multiple locations or intricate guest data, Shiji is the clear choice.
Choose Shiji if you value detailed automation, multi-language support, and a broad ecosystem of integrations, especially for large-scale operations. Opt for SkyTouch if your hotel prioritizes ease of use, rapid deployment, and cost-effective management for a single or few properties.
For most hotels evaluating these options today, the stronger current reviews and recent feedback favor SkyTouch. Its higher review volume and recent positive ratings indicate a more tested, user-approved experience.
In summary: If you need a comprehensive system with a global footprint and in-depth features, go with Shiji Daylight PMS. If rapid setup, simplicity, and cost are your priorities, SkyTouch is the smarter choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,200/mo | From $600/mo |
According to HTR's product database, Shiji Daylight PMS and SkyTouch Technology share 22 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Centralized user & role management | ||
| Channel Manager | ||
| Guest CRM | ||
| Guest profiles | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Revenue management module | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 69 more features differ between these products.
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Ranks higher for
Unique capabilities
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Daylight PMS and SkyTouch Technology share many core Property Management Systems features, but each has unique capabilities. Shiji Daylight PMS offers 64 verified integration partners, while SkyTouch Technology offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Daylight PMS: No. SkyTouch Technology: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 75 and SkyTouch Technology has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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