The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 549 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
HOTELTIME shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Payment processing and Guest CRM.
siesta solutions shines .
Side-by-side ratings based on 549 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 549 | 0 |
After analyzing 549 verified reviews, HOTELTIME users most value its user interface and learning curve, technical support, reporting and analytics, while siesta solutions users highlight . Click any theme to see what reviewers say.
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User Interface and Learning Curve
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Technical Support
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Reporting and Analytics
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System Stability and Updates
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Customization Options
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Automation Features
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Mobile Optimization
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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siesta solutions |
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| Small (10-24 rooms) ▾ | #5 219 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 238 reviews | — |
| Large (75-199 rooms) ▾ | #2 46 reviews | — |
| X-Large (200+ rooms) ▾ | #8 7 reviews | — |
By Property Type
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siesta solutions |
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| Boutique ▾ | #5 239 reviews | — |
| Luxury ▾ | #3 241 reviews | — |
| Branded / Chain ▾ | #4 143 reviews | — |
| Extended Stay ▾ | #4 49 reviews | — |
By Region
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siesta solutions |
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| North America | #52 4 reviews | — |
| Europe ▾ | #2 384 reviews | — |
| Asia Pacific ▾ | #5 111 reviews | — |
| Middle East ▾ | #1 21 reviews | — |
Choosing the right property management system (PMS) is crucial for your hotel’s operational success and guest satisfaction. HotelTime PMS by HOTELTIME and Siesta extranet by Siesta Solutions both aim to streamline hotel operations, but their core features, market presence, and user feedback significantly differ. HotelTime, with its extensive review base and recent updates, offers a comprehensive, scalable solution, while Siesta’s platform remains less tested and less integrated. Which system aligns better with your hotel’s needs?
Both HotelTime PMS and Siesta extranet are designed to improve operational control and guest experience. However, HotelTime’s cloud-based platform with over 430 reviews and a 4.83/5 rating from recent feedback provides more confidence in its reliability and continuous development. Siesta, with no reviews or ratings, leaves uncertainty around its user satisfaction and ongoing support.
HotelTime excels in features, offering a 51-function suite tailored for diverse hotel types, including resorts and large groups. Siesta’s platform, while capable of managing bookings and guest data, lacks comparable breadth or verified third-party integrations. Do you prefer a proven system with a broad feature set or a less tested platform that might lack critical functionalities?
If your hotel requires a flexible, feature-rich PMS that integrates seamlessly with third-party systems, HotelTime is the clear choice. Its user base spans luxury hotels, resorts, and city center properties, proving its adaptability. Conversely, if your hotel operates with simpler needs or prefers a basic system without extensive integration demands, Siesta might seem appealing — but note that it lacks verified integrations and customer references.
For hotels seeking operational automation, detailed reporting, and robust support, HotelTime’s 91-point HTR score and 27 recent reviews underscore its reliability. Siesta’s absence of reviews makes it difficult to assess its suitability, especially for complex or growing properties. Which profile matches your hotel’s growth plans?
HotelTime’s user interface scores a 4.66/5, with many users praising its intuitiveness and ease of onboarding. Its onboarding process averages 4.63/5, and support is rated highly at 4.73/5, with users describing the system as straightforward once familiarized.
In contrast, Siesta extranet’s UI lacks publicly available ratings or reviews, making it impossible to gauge its ease of use or staff adoption. Given HotelTime’s strong recent reviews and high satisfaction scores, it’s clear that your team will likely experience a smoother transition with HotelTime. Edge: HotelTime.
HotelTime offers a suite of 51 unique features, including integrated CRS, guest CRM, payment processing, automation tools, housekeeper modules, and multi-currency support. It also provides advanced revenue management, online check-in, and mobile applications, covering nearly every operational aspect.
Siesta extranet’s feature list isn’t publicly detailed, and it has no verified partner integrations or unique features listed. Without documented capabilities comparable to HotelTime, it’s safe to say HotelTime’s feature set is significantly more comprehensive. Edge: HotelTime.
HotelTime’s support team scores 4.73/5, with reviews highlighting prompt responses, knowledgeable staff, and effective onboarding. Customers feel supported during system setup and ongoing use, which is vital for complex property operations.
Siesta extranet provides no available reviews or ratings, leaving hotel managers uncertain about the reliability or responsiveness of its support. Given HotelTime’s strong recent feedback, it’s apparent that your hotel will benefit from proven customer service. Edge: HotelTime.
HotelTime boasts 58 verified partners, including major players like Profitroom, Bookboost, and STR, enabling seamless connectivity across distribution, revenue management, and POS systems. Its integrations simplify management and data flow across hotel operations.
Siesta extranet currently lists no verified partners or integrations, limiting its ability to connect with other hotel systems. For a scalable, integrated tech stack, HotelTime’s extensive partner network provides a crucial advantage. Edge: HotelTime.
HotelTime’s reviews, with 27 in the last six months, consistently praise its functionality, support, and ease of use. Its average rating of 4.83/5 from over 430 reviews and a 93% likelihood to recommend reflect high user satisfaction across hotel types and sizes.
Siesta extranet has no reviews or ratings publicly available, making it impossible to gauge user satisfaction. Based on recent and detailed feedback, HotelTime clearly outperforms in perceived value and reliability. Edge: HotelTime.
HotelTime’s pricing starts at $600 per month, with no freemium or trial options available. Its transparent flat-rate fee simplifies budgeting for hotels of all sizes.
Siesta extranet’s pricing isn’t publicly available, which complicates direct comparison. The lack of clear pricing details and reviews diminishes confidence in its value proposition. For hotels seeking predictable costs, HotelTime’s straightforward pricing policy offers peace of mind.
Not ideal if your hotel is very small, with minimal operational complexity, or if budget constraints limit spending on comprehensive systems.
Not ideal if your property needs detailed revenue management, advanced automation, or a large partner network.
HotelTime PMS and Siesta extranet target different hotel needs. HotelTime’s comprehensive, well-reviewed platform is designed for properties that want to automate and streamline every aspect of their operations reliably. Siesta, lacking reviews and verified integrations, is less proven and may suit very simple property setups.
Choose HotelTime if your hotel values an extensive feature set, proven track record, and strong support. It’s ideal for growing, multi-department properties that need real-time data, integrations, and scalable automation.
If your hotel operates on a very basic level with limited operational complexity, and budget is a primary concern, Siesta might seem appealing — but the lack of market data makes HotelTime the safer, more future-proof choice.
In summary: HotelTime is the smarter option for most hotels today, especially those seeking a reliable, integrated, and scalable PMS supported by thousands of positive recent reviews. Siesta remains unproven at scale, with no available reviews or verified integrations, making it a risky choice for hotels prioritizing stability and growth.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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siesta solutions | |
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| Starting Price | From $600/mo | — |
According to HTR's product database, HotelTime PMS and Siesta extranet share 0 features. Here are the key differences — features one has that the other lacks.
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siesta solutions |
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| Ancillary revenue tracking | ||
| Calendar view | ||
| EPoS | ||
| Guest CRM | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
No published case study for this goal yet.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
No published case study for this goal yet.
What hoteliers love
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further en... While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further enhance user experience, ensuring assistance at all times, especially for international users.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Where hoteliers push back
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. HotelTime PMS and Siesta extranet share many core Property Management Systems features, but each has unique capabilities. HotelTime PMS offers 58 verified integration partners, while Siesta extranet offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. HotelTime PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
HotelTime PMS: No. Siesta extranet: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. HOTELTIME has an HT Score of 92 and siesta solutions has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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