The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
siesta solutions shines .
Sirvoy shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 105 |
After analyzing 105 verified reviews, siesta solutions users most value its , while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.
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Customer Support
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Ease of Use
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Reservation Management
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User Interface and Design
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Functionality Limitations
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Customization and Adaptability
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Cost and Value for Money
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | siesta solutions |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #48 3 reviews |
| Large (75-199 rooms) | — | #46 1 reviews |
| X-Large (200+ rooms) | — | #27 1 reviews |
By Property Type
| Segment | siesta solutions |
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| Boutique ▾ | — | #29 21 reviews |
| Luxury ▾ | — | #37 7 reviews |
| Branded / Chain | — | #42 4 reviews |
| Extended Stay | — | #35 3 reviews |
By Region
| Segment | siesta solutions |
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|---|---|---|
| North America ▾ | — | #23 16 reviews |
| Europe ▾ | — | #16 31 reviews |
| Asia Pacific ▾ | — | #13 6 reviews |
| Middle East | — | #27 0 reviews |
Choosing the right property management system (PMS) is crucial for your hotel’s operational efficiency and guest satisfaction. Both Siesta extranet by Siesta Solutions and Sirvoy by Sirvoy aim to streamline property management, yet they serve different needs and markets. While Siesta Solutions offers a system with zero recent reviews and a lack of features, Sirvoy has established itself with a strong presence, comprehensive features, and recent positive user feedback. Do you want a proven, well-supported system, or are you exploring an untested platform?
Siesta Solutions' extranet appears to be an under-the-radar offering with no recent reviews, no ratings, and no measurable features or integrations. Its lack of user feedback makes it difficult to assess its actual effectiveness or usability. Conversely, Sirvoy, with 95 reviews over the last six months, provides a clear picture of how it performs in real-world hotel environments, especially given its high customer support ratings and ease of use. Would you rather rely on a system with proven user satisfaction or one with no recent data?
If your hotel needs a reliable, feature-rich PMS that’s easy to adopt and supported by recent, positive reviews, Sirvoy is the clear choice. It caters well to small-to-medium properties seeking streamlined reservation management, channel integration, and excellent support. Siesta extranet, lacking reviews and features, might be suitable for niche or custom use cases, but it doesn’t yet demonstrate its value in a competitive hotel landscape. Would you prefer a platform with verified user satisfaction or an unproven option?
Sirvoy earns a 4.64 out of 5 in ease of use, with many users describing it as intuitive and straightforward to navigate. It has a 4.6/5 onboarding rating and a 9.41/10 NPS score, reflecting high customer satisfaction. Siesta extranet, with a 0/5 rating and no recent reviews, offers no data on usability, leaving its user experience unverified. Given Sirvoy’s recent reviews emphasizing its ease, it clearly provides a more user-friendly experience. Edge: Sirvoy.
Sirvoy boasts 43 distinct features, including multi-lingual support, channel management, booking engine, guest messaging, automated reminders, and payment processing—features essential for smooth operations. Siesta extranet offers no documented features or integrations, making it impossible to compare directly. Without active features, Siesta’s value remains speculative, whereas Sirvoy’s extensive capabilities address a broad range of hotel needs. Edge: Sirvoy.
Sirvoy’s customer support is highly rated at 4.85/5, with recent reviews praising quick, helpful, and friendly assistance. Many users highlight that support was a crucial factor in their positive experience. Siesta extranet’s support ratings and recent reviews are unavailable, making it impossible to assess support quality. Based on available data, Sirvoy’s support outperforms any unverified claims for Siesta. Edge: Sirvoy.
Sirvoy connects with 21 verified partners, including major channel managers like SiteMinder, Revinate, and TrustYou, offering extensive integration options. Siesta extranet has no verified integrations, limiting its ability to connect with essential third-party systems. For hotels seeking a flexible, scalable system that can grow with their needs, Sirvoy’s integration options provide a clear advantage. Edge: Sirvoy.
Sirvoy’s recent reviews show a strong rating of 4.64/5 for ease of use, a 4.85/5 for support, and a 9.41/10 NPS, with 94% likelihood to recommend. Its reviews span multiple segments like bed & breakfasts, boutique hotels, and resorts, illustrating broad satisfaction. Siesta extranet, with zero reviews, offers no data on hotel satisfaction or segment-specific ratings. For a reliable gauge of user happiness, Sirvoy’s recent reviews make it the superior choice. Edge: Sirvoy.
Siesta extranet’s pricing details are unavailable, suggesting it may not be a straightforward SaaS with transparent or standard pricing. Sirvoy charges a base fee of $200 per month, with no implementation fee, and offers a 30-day trial. Its transparent pricing aligns well with small to medium-sized hotels seeking predictable costs. Does your hotel prefer a clear, predictable fee or an unlisted pricing model?
Hotels that:
Not ideal if:
Hotels that:
Not ideal if:
The core difference lies in their market presence and feature sets. Sirvoy is a proven, user-rated system with recent feedback, extensive features, and strong support, making it suitable for most small-to-medium hotels. Siesta extranet, with no recent reviews or documented features, remains unverified and unlikely to meet the needs of hotels seeking a reliable, well-supported PMS.
Choose Sirvoy if you want a trusted, well-reviewed system with comprehensive features and support that can grow with your hotel. Its recent reviews and high ratings confirm its value for hoteliers seeking operational ease and guest satisfaction.
Opt for Siesta extranet only if you have specific, custom needs or are willing to invest in an unverified platform without the assurance of recent user feedback. For most hotels, Sirvoy offers a clearer, safer path to effective property management.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| siesta solutions |
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| Starting Price | — | From $200/mo |
According to HTR's product database, Siesta extranet and Sirvoy share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | siesta solutions |
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| Centralized user & role management | ||
| Direct billing | ||
| Guest Communication (SMS Messaging) | ||
| Multi-currency | ||
| Multi-lingual | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 31 more features differ between these products.
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Siesta extranet and Sirvoy share many core Property Management Systems features, but each has unique capabilities. Siesta extranet offers 0 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Siesta extranet: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. siesta solutions has an HT Score of 0 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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