The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 123 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
siesta solutions shines .
SkyTouch Technology shines in ease of use and customer support — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
Side-by-side ratings based on 123 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 123 |
After analyzing 123 verified reviews, siesta solutions users most value its , while SkyTouch Technology users highlight user-friendly interface, customer support responsiveness, remote access. Click any theme to see what reviewers say.
| siesta solutions |
|
|---|---|
| Pros | |
|
+
User-friendly interface
▾
|
|
|
+
Customer support responsiveness
▾
|
|
|
+
Remote access
▾
|
|
|
+
Tape chart
▾
|
|
| Cons | |
|
−
Customizability limitations
▾
|
|
|
−
Bugs and glitches
▾
|
|
|
−
Reporting capabilities
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | siesta solutions |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #19 41 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #10 72 reviews |
| Large (75-199 rooms) ▾ | — | #21 5 reviews |
| X-Large (200+ rooms) | — | #23 2 reviews |
By Property Type
| Segment | siesta solutions |
|
|---|---|---|
| Boutique ▾ | — | #18 47 reviews |
| Luxury ▾ | — | #22 27 reviews |
| Branded / Chain ▾ | — | #10 45 reviews |
| Extended Stay ▾ | — | #22 7 reviews |
By Region
| Segment | siesta solutions |
|
|---|---|---|
| North America ▾ | — | #7 120 reviews |
| Europe | — | #60 0 reviews |
| Asia Pacific | — | #38 1 reviews |
Choosing between Siesta Extranet by Siesta Solutions and SkyTouch Technology hinges on your hotel’s specific needs and operational scale. Both aim to streamline property management, but Siesta Solutions offers a system with no recent reviews or verifiable ratings, making it difficult to gauge current performance. SkyTouch, on the other hand, has a robust presence, with over 119 reviews and a recent surge in user feedback, giving you more data to inform your decision.
While Siesta Solutions emphasizes administrative centralization, it lacks recent user feedback, which raises questions about ongoing support and usability. SkyTouch’s extensive feature set and high review count provide clearer insights into its strengths and weaknesses. Are you comfortable with a system that has limited recent reviews, or do you prefer one with a proven, well-reviewed track record?
If your hotel values a simplified interface and minimal feature set, Siesta Extranet might seem appealing—though its lack of recent reviews makes this uncertain. SkyTouch offers a comprehensive cloud-based platform with 27 features, including guest profiles, revenue management, and a booking engine, designed to serve a broad array of hotel types.
For properties seeking a modern, feature-rich PMS with active user feedback, SkyTouch’s 119 reviews and an overall rating of 3.5/5 make it the clearer choice. Conversely, Siesta’s no-review stance and zero ratings suggest it’s less suited for hoteliers prioritizing proven performance data. Is your focus on a wide feature set and ongoing support, or are you comfortable with unverified options?
SkyTouch scores a 4.64/5 for ease of use, supported by detailed reviews that praise its intuitive, user-friendly interface and quick onboarding process, with some users learning the system in less than a day. Support is rated at 4.5/5, and users report that staff can easily adapt to the platform, reducing training time and operational disruptions.
In contrast, Siesta Solutions has a zero rating and no recent reviews, making it impossible to assess its usability or onboarding experience. Without user feedback, it’s uncertain whether your team will find Siesta straightforward or cumbersome. Edge: SkyTouch.
SkyTouch’s 27 features include a booking engine, revenue management, guest CRM, automated night audit, and a channel manager—many of which are absent in Siesta Solutions, which offers no verifiable features. SkyTouch’s comprehensive offering caters to properties needing advanced tools for rate management, distribution, and guest engagement.
Siesta’s lack of documented features or recent updates makes it difficult to compare, but based on available data, SkyTouch clearly provides a broader feature set. Edge: SkyTouch Technology.
SkyTouch’s support rating of 4.5/5 and recent positive reviews highlight responsive customer service, with comments praising their professionalism and helpfulness. However, some reviews point to frustration with long wait times and unresolved issues, especially regarding bugs and updates.
Siesta’s support data is unavailable, and with no recent reviews, it’s impossible to evaluate support quality. Based on current information, SkyTouch’s support appears more reliable. Edge: SkyTouch Technology.
SkyTouch boasts 33 verified integrations, including popular partners like SiteMinder, Chargerback Lost & Found, and Impulsify. These integrations enable seamless connectivity with booking channels, revenue tools, and other systems, enhancing operational flexibility.
Siesta Solutions has no verified integrations listed, which limits its appeal for hotels relying on multiple systems. SkyTouch’s extensive integration ecosystem makes it the more adaptable choice. Edge: SkyTouch Technology.
SkyTouch has a 3.5/5 overall rating from 119 reviews, with recent feedback indicating high satisfaction in ease of use and support. The most recent reviews are wholly positive, with an 8.61/5 NPS score and 89% likelihood to recommend.
Siesta offers no recent reviews or ratings, making it impossible to assess user satisfaction. Given the volume and recency of SkyTouch’s reviews, it’s clearly the more trusted option among hoteliers. Edge: SkyTouch Technology.
Siesta Solutions does not disclose pricing, leaving potential buyers uncertain about costs. SkyTouch’s pricing is listed at $600 per month with no implementation fees, but there is no detailed breakdown for different hotel sizes or types.
If budget transparency is essential, SkyTouch provides a clear starting point, while Siesta’s costs remain unknown. Edge: SkyTouch Technology.
SkyTouch offers a comprehensive, industry-proven PMS with a broad feature set backed by active, recent user reviews and a solid support network. Its extensive integrations and consistent update schedule make it suitable for hotels aiming to streamline operations and grow.
Siesta Extranet remains an unverified, unreviewed option, best suited for very small or budget-conscious properties willing to accept limited functionality and support. Its lack of recent feedback and features makes it a less reliable choice for hotels aiming for operational efficiency.
If your hotel needs a scalable, well-supported PMS with proven results, SkyTouch is the clear choice. For minimalist operations with no need for extensive features, Siesta may suffice, but caution is advised given the lack of recent reviews and data.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| siesta solutions |
|
|
|---|---|---|
| Starting Price | — | From $600/mo |
According to HTR's product database, Siesta extranet and SkyTouch Technology share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | siesta solutions |
|
|---|---|---|
| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 15 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Siesta extranet and SkyTouch Technology share many core Property Management Systems features, but each has unique capabilities. Siesta extranet offers 0 verified integration partners, while SkyTouch Technology offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Siesta extranet: No. SkyTouch Technology: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. siesta solutions has an HT Score of 0 and SkyTouch Technology has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor