Exely Booking Engine vs. Simple Booking (Reservations System):
Which Is Right for You?

The Decision

Choosing the right booking engine for your hotel depends on your specific needs, preferences, and operational goals. Both Exely Booking Engine and Simple Booking aim to increase direct bookings and streamline reservations but approach these objectives differently. Exely, with its higher review count and recent positive feedback, offers a more established and well-rated solution. Do you prioritize extensive support and proven performance, or do you need a more flexible platform with advanced marketing features?

Quick Verdict

Based on the review data, Exely Booking Engine is the stronger choice—its significantly higher review count, more recent feedback, and higher HT Score make it the more reliable option. While Simple Booking provides valuable marketing tools and integrations, its lower ratings and fewer recent reviews suggest less confidence in its current performance. For hotel operators prioritizing stability and proven support, Exely is the clear winner.

Is Exely or Simple Booking Better for Hotels?

Both platforms address core booking needs: showcasing accommodations, managing reservations, and increasing direct bookings. Exely excels at offering a user-friendly interface with a focus on customer support and operational efficiency, while Simple Booking emphasizes marketing tools, metasearch integration, and flexible management.

Exely’s strength lies in its ability to streamline operations while boosting revenue through upselling and re-engagement features. Conversely, Simple Booking provides a broader array of integrations and marketing modules, aiming to maximize visibility and conversion. Do you want a platform optimized for ease of use and support, or one packed with advanced marketing features?

Exely vs Simple Booking: Which Should Your Hotel Choose?

If your hotel primarily needs a reliable, easy-to-navigate booking engine with excellent support, go with Exely. Its high ratings (92.7 HT Score, 144 reviews, 63 in the last 6 months) and top customer support scores make it suitable for hotels prioritizing stability and dedicated assistance.

If your hotel requires extensive marketing tools, metasearch integrations, and customizable modules to drive bookings and revenue, opt for Simple Booking. Its feature-rich platform (15 exclusive features, 56 verified integrations, and a broader global reach) suits hotels looking for a more dynamic, marketing-oriented system.

Is Exely or Simple Booking Easier to Use?

Exely scores a 4.91/5 for ease of use, with users praising its intuitive dashboard and smooth reservation management. Its onboarding process earns a 4.84/5, with many reviews highlighting rapid setup and responsive support.

Simple Booking also boasts a high usability score of 4.79/5, with users appreciating its straightforward interface and effective back-office management. However, some recent reviews mention difficulties in support accessibility, slightly tarnishing its user experience.

Edge: Exely.

Which Has Better Features: Exely or Simple Booking?

Exely offers a core set of 29 shared features, focusing on reservation management, channel synchronization, and guest engagement. Its unique features include automatic reconnects with potential guests and marketing tools that promote direct bookings.

Simple Booking, with 15 exclusive features like urgency messaging, gift vouchers, social media integration, and advanced analytics, provides more marketing and promotional options. Its additional modules, such as loyalty programs and ADA compliance, extend functionality beyond basic booking.

Edge: Simple Booking.

Which Has Better Customer Support: Exely or Simple Booking?

Exely’s customer support is highly rated at 4.96/5, with reviews emphasizing prompt, friendly, and effective assistance. Many users note that support staff resolve issues swiftly, contributing to overall satisfaction.

Simple Booking’s support scores 4.76/5, with some recent feedback indicating challenges in reaching support and longer resolution times. While generally helpful, the more recent reviews suggest room for improvement.

Edge: Exely.

Which Has More Integrations: Exely or Simple Booking?

Simple Booking provides 56 verified integrations, including major PMS systems, metasearch engines, and payment gateways, making it highly versatile. Shared integrations with Exely include Oracle Hospitality and Mews, but Simple Booking adds many more options like AdsHotel, Lybra Tech, and Sojern.

Exely’s 8 verified partners significantly lag behind, limiting its ability to connect with various third-party systems. For hotels needing extensive integration options, Simple Booking clearly leads.

Edge: Simple Booking.

Which Do Hoteliers Rate Higher: Exely or Simple Booking?

Exely’s reviews are more recent, with 63 in the last 6 months, and a high NPS score of 9.73/5. Hoteliers rated Exely particularly well for support, ease of use, and overall satisfaction across various property types, especially city center hotels and resorts.

Simple Booking’s reviews, primarily older and fewer in number, reflect a generally positive impression but with some recent concerns about support accessibility. Its ratings are lower overall.

Edge: Exely.

How Much Do Exely and Simple Booking Cost?

Both products are priced at $200 per month, with no setup fees or trial options indicated. This parity makes choosing based on features, support, and reputation even more critical.

What Type of Hotel Should Use Exely?

• Hotels that prioritize reliable support and proven performance.
• Properties seeking a straightforward booking engine to enhance direct reservations.
• Hotels that need fast synchronization with multiple OTAs.
• Independent hoteliers and boutique hotels aiming to boost online visibility.
• Hotels that value customer service and quick onboarding.

Not ideal if you require extensive marketing modules or advanced analytics.

What Type of Hotel Should Use Simple Booking?

• Hotels that want a broad suite of marketing tools and integrations.
• Properties seeking to maximize visibility through metasearch engines.
• Hotels willing to invest in promotional modules like gift vouchers and loyalty programs.
• Larger hotels with complex distribution needs.
• Hotels aiming for extensive customization and automation options.

Not ideal if your focus is on straightforward operations and reliable support without extensive customization.

The Bottom Line for Hotels

Exely is a well-rated, support-centric booking engine suitable for hotels seeking reliability, ease of use, and strong operational support. Its recent reviews and high ratings make it the safer choice for most hoteliers looking for a proven platform.

Simple Booking offers a feature-rich alternative with extensive integrations and marketing modules, ideal for hotels that want to expand their online presence and maximize revenue streams. Its lower recent ratings and review count suggest it may not provide the same level of confidence or stability.

For most hotels, especially those valuing support and ease of use, Exely is the recommended platform. If your hotel’s growth strategy depends heavily on marketing and broad integrations, consider Simple Booking—but be aware of its current feedback limitations.