Shiji Daylight PMS vs. SkyTouch Technology:
Which Is Right for You?

Is Shiji Daylight PMS or SkyTouch Technology Better for Hotels?

Shiji Daylight PMS and SkyTouch Technology both serve as cloud-based property management systems (PMS) aimed at streamlining hotel operations, yet they diverge sharply in scale, feature depth, and market reach. Shiji Daylight PMS is a modern, cloud-native system designed for a broad range of properties from independent boutiques to global chains, with 76 unique hotel-specific features supporting complex workflows like group bookings, multi-currency, and integrated CRS. SkyTouch Technology, with a lighter feature set of 5 unique capabilities, targets primarily North American hotels with a focus on ease of use and rate management, serving smaller and mid-sized properties including motels and limited-service hotels.

Both platforms solve the core problem of managing reservations, rates, guest profiles, and operational workflows in a cloud-based environment, enabling remote access and integration with distribution channels. However, Shiji’s extensive feature set and global presence facilitate scaled operations and consistent guest experiences across multiple properties. SkyTouch's strengths lie in simplifying rate management and supporting properties with straightforward PMS needs and frequent staff turnover due to its intuitive interface.

Shiji Daylight PMS vs SkyTouch Technology: Which Should Your Hotel Choose?

If your hotel operates a multi-property group or requires advanced features such as group bookings, multi-language support, integrated payment terminals, or a mobile housekeeping app, Shiji Daylight PMS is the superior choice based on its 76 unique hotel-relevant features and presence in 17 countries. This is supported by Shiji’s 4.6/5 overall rating across 37 reviews and a 91% likelihood to recommend, reflecting satisfaction among luxury hotels (41% of users), branded hotels (16%), and city center properties (8%). Shiji’s case studies with TIME Hotels and Ruby Hotels demonstrate measurable improvements in operational efficiency and guest satisfaction for medium-sized portfolios.

Conversely, if your property is a single-location motel, limited-service hotel, or boutique property primarily in North America, SkyTouch Technology’s simpler interface and strong rate management tool make it a pragmatic option. It holds a 4.4/5 rating over 123 reviews, with a high proportion of users in motels (20%), boutique hotels (20%), and limited-service hotels (9%). SkyTouch’s 33 verified integrations and stable cloud platform support essential PMS functions with 24/7 customer support, though users report limitations in group bookings and customization. For smaller properties or those prioritizing ease of training and rate adjustments, SkyTouch provides a cost-effective solution.

Data is thinner for extended stay and vacation rentals segments in both systems; Shiji has minimal representation (3% and 3% respectively), and SkyTouch even less. Neither system prominently targets this niche, so consider other PMS options if that is your primary segment.

Is Shiji Daylight PMS or SkyTouch Technology Easier to Use?

Both products score similarly on ease of use, with Shiji Daylight PMS rated 4.6/5 and SkyTouch Technology at 4.7/5. Onboarding scores are also close: 4.5/5 for Shiji and 4.4/5 for SkyTouch. Reviewers for both systems praise intuitive interfaces and straightforward workflows that reduce training time. SkyTouch users consistently emphasize the system’s simplicity and quick staff onboarding, making it well suited for properties with high turnover or limited technical resources.

Shiji's interface aligns with modern digital experiences and offers tablet and kiosk check-in, which can speed front desk operations. However, some users note occasional system slowness during peak periods. SkyTouch users highlight occasional glitches and frequent updates during operational hours but find the interface organized and easy to navigate.

Edge: Even.

Which Has Better Features: Shiji Daylight PMS or SkyTouch Technology?

Shiji Daylight PMS offers 76 hotel-specific features not available in SkyTouch, compared to SkyTouch’s 5 unique features. Shiji’s extensive capabilities include multi-lingual support, centralized user and role management, tablet/kiosk check-in, group booking engine, guest CRM, housekeeping mobile app, integrated ID scanning, automated night audit, and native email marketing. These features enable operational automation, detailed guest data centralization, and enhanced multi-property scalability. For example, Shiji’s task management and automated space optimization reduce manual coordination for housekeeping and front desk staff, improving efficiency.

SkyTouch’s unique features focus on revenue and channel management, with a revenue management module and a well-regarded rate management tool praised for ease of use. Its tape chart visualization assists daily reservations management but lacks customization and advanced group booking functionality, which users find limiting.

While both share core PMS features such as booking engine, guest profiles, and channel manager, Shiji’s broader suite supports more complex property needs and operational workflows.

Edge: Shiji Daylight PMS.

Which Has Better Customer Support: Shiji Daylight PMS or SkyTouch Technology?

Customer support ratings are close: Shiji scores 4.6/5 and SkyTouch 4.5/5, with onboarding ratings similarly close. Shiji reviewers often highlight 24/7 availability and a partnership approach, describing support interactions as “easy and pleasant.” SkyTouch users also praise the professionalism and responsiveness of support but note some unresolved issues and long wait times.

Shiji’s implementation teams receive positive feedback for smooth rollouts, contributing to faster adoption. SkyTouch’s support is commended for quick fixes but is criticized at times for not addressing feature requests promptly.

Edge: Even.

Which Has More Integrations: Shiji Daylight PMS or SkyTouch Technology?

Shiji Daylight PMS integrates with 72 verified partners, more than double SkyTouch’s 33 verified integrations. Both share 10 common integrations including SiteMinder, Revinate, Duetto, Amadeus, and Cendyn, covering critical distribution and revenue management needs.

Shiji’s exclusive integrations with IDeaS, Mews, Oaky by Plusgrade, and Adyen expand capabilities in revenue optimization, guest experience, and payments, benefiting hotels needing comprehensive technology stacks. SkyTouch’s unique integrations include Chargerback Lost & Found and GuestCentric, which may appeal to select United States-based properties with specific operational preferences.

This greater integration ecosystem makes Shiji more versatile for hotels requiring extensive technology connectivity.

Edge: Shiji Daylight PMS.

Which Do Hoteliers Rate Higher: Shiji Daylight PMS or SkyTouch Technology?

Shiji Daylight PMS holds a slightly higher overall rating of 4.6/5 across 37 reviews, compared to SkyTouch’s 4.4/5 from 123 reviews. Recent review activity is limited for both, with Shiji having 3 reviews in the last six months and SkyTouch none, so current ratings should be considered with caution.

By segment, luxury hotels rate Shiji 4.5/5 (25 reviews) while rating SkyTouch slightly lower at 4.3/5 (28 reviews). Boutique hotels favor Shiji with 4.6/5 (19 reviews) against SkyTouch’s 4.6/5 (48 reviews), effectively a tie. Branded hotels also rate both similarly: Shiji at 4.5/5 (21 reviews) and SkyTouch at 4.5/5 (46 reviews). Limited-service hotels and motels rate SkyTouch higher (4.3/5 and 4.6/5) compared to Shiji’s limited 4.7/5 on limited service from fewer reviews.

SkyTouch’s larger review base comes from smaller properties, while Shiji’s reviews span more complex, upscale properties. Both have a likelihood to recommend above 89%.

Edge: Even.

How Much Do Shiji Daylight PMS and SkyTouch Technology Cost?

Shiji Daylight PMS has a base price of $1,200 with no published implementation fees or free trial. SkyTouch Technology’s base price is $600, also with no implementation fees or trial. Neither offers monthly flat or per-room pricing publicly.

Shiji’s higher base price reflects its more extensive feature set and broader international support. SkyTouch’s lower cost positions it as a budget-friendly option for smaller properties with simpler needs.

What Type of Hotel Should Use Shiji Daylight PMS?

• Hotels that operate multiple properties or hotel groups requiring centralized guest profiles and consistent workflows.
• Teams that need advanced automation tools like task management, automated space optimization, and automated night audit.
• Properties requiring multi-currency, multi-language capabilities, and integrated payment terminals.
• Hotels that prioritize guest experience through features like guest CRM, digital registration, and guest messaging.
• Operations that value a broad ecosystem of 72 integrations including top revenue management and guest experience platforms.

Not ideal if:

• Your property is a small motel or limited-service hotel seeking a minimal feature set.
• You require lower upfront costs and simpler pricing models.
• You prefer frequent, rapid feature rollouts as some users cite a need for faster enhancements.

What Type of Hotel Should Use SkyTouch Technology?

• Single-property motels, limited-service hotels, or boutique properties primarily in North America.
• Teams prioritizing ease of use and quick staff onboarding due to frequent employee turnover.
• Hotels needing straightforward rate management and channel distribution with reliable 24/7 support.
• Properties that benefit from essential PMS capabilities without complex group booking or extensive operational modules.
• Operations with budget constraints favoring a lower base price.

Not ideal if:

• You manage a hotel group or require complex multi-property functionality.
• Your hotel needs advanced group booking, multi-currency, or multi-language support.
• Customization of reports and workflows is critical, as SkyTouch’s customizability is limited.

Shiji Daylight PMS vs SkyTouch Technology: The Bottom Line for Hotels

Shiji Daylight PMS and SkyTouch Technology address property management with cloud-based systems but differ fundamentally in scope and complexity. Shiji Daylight PMS offers a comprehensive solution with 76 unique hotel features, a large global integration network, and a user-friendly interface designed for hotels ranging from boutiques to luxury chains. SkyTouch Technology delivers a more streamlined, user-friendly system focused on ease of use, rate management, and essential PMS functions, primarily for North American limited-service and motel properties.

Choose Shiji Daylight PMS if your property or group demands advanced operational automation, multi-property consistency, or extensive integrations. Its 4.6/5 rating across diverse hotel segments and case studies demonstrating up to 30% administrative workload reduction validate its suitability for medium and large portfolios.

Select SkyTouch Technology if you operate a smaller, single property that requires a cost-effective, easy-to-learn system with strong rate management. Despite some feature and customization limitations, its 4.4/5 rating and consistent praise for usability make it a solid choice for motels and limited-service hotels in North America.

The decision hinges on your property's scale, complexity, and budget priorities, but the data strongly favors Shiji for comprehensive needs and SkyTouch for simplicity and cost-conscious operations.