Compare Sojern Reputation Manager vs Travel Media Group (Reputation & Professional Review Response Services) vs Tripadvisor (Reputation Pro)

Sojern

Sojern Reputation Manager

3 reviews
Travel Media Group

Travel Media Group (Reputation & Professional Review Response Services)

14 reviews
Tripadvisor

Tripadvisor (Reputation Pro)

1 reviews

Compare Sojern Reputation Manager vs Travel Media Group (Reputation & Professional Review Response Services) vs Tripadvisor (Reputation Pro)

Reputation Management vendor comparison between Sojern Reputation Manager vs Travel Media Group (Reputation & Professional Review Response Services) vs Tripadvisor (Reputation Pro). Find out which Reputation Management is right for you based on realtime data from 18 verified hotelier reviews across 3 countries.

Sojern

Sojern

Ranked 18 (out of 55)

5.0
3 reviews
View profile
Travel Media Group

Travel Media Group

Ranked 12 (out of 55)

5.0
14 reviews
View profile
Tripadvisor

Tripadvisor

Ranked 12 (out of 25)

5.0
1 reviews
View profile

Ratings Summary

HT Score

Sojern Reputation Manager

unranked HTScore Icon

Travel Media Group (Reputation & Professional Review Response Services)

unranked HTScore Icon

Tripadvisor (Reputation Pro)

unranked HTScore Icon
Popularity

Sojern Reputation Manager

3 verified reviews

Travel Media Group (Reputation & Professional Review Response Services)

14 verified reviews

Tripadvisor (Reputation Pro)

1 verified reviews
Likelihood to Recommend

Sojern Reputation Manager

100%

Travel Media Group (Reputation & Professional Review Response Services)

100%

Tripadvisor (Reputation Pro)

100%
Ease of Use

Sojern Reputation Manager

4.3

Travel Media Group (Reputation & Professional Review Response Services)

4.8

Tripadvisor (Reputation Pro)

5
ROI

Sojern Reputation Manager

5

Travel Media Group (Reputation & Professional Review Response Services)

4.5

Tripadvisor (Reputation Pro)

4.5
Implementation

Sojern Reputation Manager

Not enough data available

Travel Media Group (Reputation & Professional Review Response Services)

4.8

Tripadvisor (Reputation Pro)

Not enough data available
Customer Support

Sojern Reputation Manager

5

Verified Customer Support

Travel Media Group (Reputation & Professional Review Response Services)

4.9

Verified Customer Support

Tripadvisor (Reputation Pro)

4.5

Verified Customer Support

Certificate of Excellence

Sojern Reputation Manager

Travel Media Group (Reputation & Professional Review Response Services)

Tripadvisor (Reputation Pro)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Sojern Reputation Manager

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Travel Media Group (Reputation & Professional Review Response Services)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Tripadvisor (Reputation Pro)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Sojern
vs.
Travel Media Group
vs.
Tripadvisor

Customers

Top 3 Segments

Sojern Reputation Manager

Boutiques - 67%
Motels - 33%
Resorts - 0%

Travel Media Group (Reputation & Professional Review Response Services)

Branded Hotels - 36%
Other - 7%
City Center Hotels - 7%

Tripadvisor (Reputation Pro)

Other - 100%
Resorts - 0%
Motels - 0%
Featured clients

Sojern Reputation Manager

Sojern doesn’t have any featured brands available

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Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Sojern Reputation Manager

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Travel Media Group (Reputation & Professional Review Response Services)

Pricing Available By Request
Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Tripadvisor (Reputation Pro)

Pricing Available By Request
Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Sojern
vs.
Travel Media Group
vs.
Tripadvisor

What Customers Are Saying

Most Recent Review

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)

Travel Media Group (Reputation & Professional Review Response Services)

Attentive, responsive, great to work with!

Director of Sales

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas
Most Positive Review

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Travel Media Group (Reputation & Professional Review Response Services)

Fantastic Customer Service!

Director of Sales

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas
Most Critical

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Travel Media Group (Reputation & Professional Review Response Services)

Amazing company to work with!

Vice President, Digital Strategy & eCommerce

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas
References

Sojern Reputation Manager

Sojern doesn’t have any references available
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General Info

Screenshots

Travel Media Group doesn't have any screenshots

Integrations

Sojern Reputation Manager

Property Management Systems (13) Booking Engine (11) Channel Managers (6)

Travel Media Group (Reputation & Professional Review Response Services)

Property Management Systems (2)

Tripadvisor (Reputation Pro)

Booking Engine (22) Channel Managers (22) Property Management Systems (20)
Recent Articles

Travel Media Group (Reputation & Professional Review Response Services)

Travel Media Group doesn’t have any recent articles

Tripadvisor (Reputation Pro)

Tripadvisor doesn’t have any recent articles