The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 169 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Mews shines in ease of use and customer support , with exclusive features like Payment Log Reports and Mobile Ordering.
Squirrel Systems shines .
Side-by-side ratings based on 169 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 169 | 0 |
After analyzing 169 verified reviews, Mews users most value its user interface and reporting, integration with third-party systems, seamless pms integration, while Squirrel Systems users highlight . Click any theme to see what reviewers say.
|
|
Squirrel Systems |
|---|---|
| Pros | |
|
+
User Interface and Reporting
▾
|
|
|
+
Integration with Third-Party Systems
▾
|
|
|
+
Seamless PMS Integration
▾
|
|
|
+
Automation and Efficiency
▾
|
|
| Cons | |
|
−
Product Development and Feature Evolution
▾
|
|
|
−
Customization and Flexibility
▾
|
|
|
−
Operational Refinements
▾
|
|
How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Squirrel Systems |
|---|---|---|
| Small (10-24 rooms) ▾ | #2 44 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 94 reviews | — |
| Large (75-199 rooms) ▾ | #5 7 reviews | — |
| X-Large (200+ rooms) ▾ | #2 9 reviews | — |
By Property Type
| Segment |
|
Squirrel Systems |
|---|---|---|
| Boutique ▾ | #3 74 reviews | — |
| Luxury ▾ | #3 41 reviews | — |
| Branded / Chain ▾ | #3 31 reviews | — |
| Extended Stay ▾ | #2 12 reviews | — |
By Region
| Segment |
|
Squirrel Systems |
|---|---|---|
| North America ▾ | #3 14 reviews | — |
| Europe ▾ | #2 130 reviews | — |
| Asia Pacific | #5 4 reviews | — |
| Middle East | #6 0 reviews | — |
When evaluating POS systems for your hotel, the core question is whether you prioritize a widely supported, feature-rich platform with extensive integration and recent positive reviews, or a less-reviewed, more traditional POS. Mews POS by Mews, with a 100 HTS score, over 150 recent reviews and a 95% likelihood to recommend, clearly demonstrates its relevance and current market strength. Squirrel POS, by contrast, lacks recent reviews, ratings, or a significant review base, making it less trustworthy for your decision today.
Both systems aim to streamline hotel F&B and operations, but Mews POS offers a unified solution tightly integrated into the Mews property management ecosystem. Squirrel POS provides a general hospitality-focused POS, but with no recent customer feedback or measurable user satisfaction, it’s hard to assess its suitability for your needs. So, which product truly meets your hotel’s current and future operational demands?
Mews POS is designed specifically for hotels, offering a purpose-built, cloud-native platform that integrates fully with the Mews PMS. Its recent reviews highlight a high ease of use (4.74/5) and support (4.43/5), with users praising its intuitive interface and real-time data insights, which help streamline operations like digital ordering, payments, and inventory management.
Squirrel POS is a versatile hospitality POS system for restaurants and bars, with broad industry support. However, it has no recent reviews or ratings, making it difficult to gauge user satisfaction, ease of deployment, or ongoing support for hotels. Its general hospitality focus suggests it can handle restaurant transactions, but it may lack hotel-specific features like PMS integration or digital guest engagement.
In summary, Mews POS’s recent review data and hotel-centric features make it the stronger choice for your hotel.
If your hotel needs tight integration with a property management system, automated billing, and a seamless guest experience, go with Mews POS. Its combination of 29 exclusive features—including digital menus, self-service ordering, inventory management, and integrated kitchen displays—makes it ideal for properties seeking a unified platform.
If your hotel prioritizes a flexible, general-purpose POS for F&B outlets but does not require direct PMS integration or hotel-specific features, Squirrel POS could suffice. However, the lack of recent reviews and detailed feature differentiation limits its attractiveness. For hotels serious about operational efficiency, Mews POS’s tailored offerings and proven user satisfaction tip the scale.
Mews POS receives a high ease of use rating (4.74/5), supported by a well-designed UI and an onboarding process rated at 4.39/5. Customers mention its intuitive interface, cross-device usability, and straightforward setup experience, which minimizes staff training time and speeds up deployment.
Squirrel POS, on the other hand, has no available recent ratings or reviews to assess its usability. Although its interface is reported to be user-friendly in other contexts, without current hotel-specific feedback, it’s impossible to compare directly.
Edge: Mews POS.
Mews POS offers 29 unique features tailored explicitly for hotels, including PCI compliance, discounts, upselling, digital menus, self-service ordering, integrated kitchen displays, mobile ordering, inventory and ingredient management, and detailed reporting tools. These features support a streamlined, guest-focused operation with automation and insights.
Squirrel POS lacks a comparable set of hotel-specific features in recent documentation or reviews. Its core strengths are in order management and payment processing, but it does not offer the extensive operational or guest engagement tools found in Mews POS.
Edge: Mews POS.
Mews’s customer support scores 4.43/5, with recent reviews praising its reliable, solution-oriented service and onboarding support. Customers appreciate prompt assistance, especially during initial deployment, and mention the support team’s responsiveness as a key factor in successful implementation.
Squirrel POS has no recent reviews or ratings available, leaving its support quality unverified for current hotel users. Without customer feedback, it's difficult to assess whether Squirrel’s support matches the responsiveness and professionalism that Mews provides.
Edge: Mews POS.
Mews POS integrates with 336 verified partners, including major hotel tech vendors like Criton, Right Revenue, Sage, and hospitality-specific solutions. Its extensive partner network facilitates a connected ecosystem, allowing smooth data flow across reservations, payments, CRM, and more.
Squirrel POS supports only one verified integration, providing limited connectivity options. Its lack of a broad partner network restricts its ability to connect with hotel-specific systems or advanced third-party solutions.
Edge: Mews POS.
Mews’s reviews emphasize high satisfaction, with a 9.32/10 NPS score, 156 reviews, and a 95% likelihood to recommend. Properties ranging from small boutique hotels to larger resorts praise its ease of use, support, and operational impact, especially in recent feedback.
Squirrel POS has no recent reviews or ratings, making it impossible to determine hoteliers’ satisfaction levels. The lack of recent feedback indicates less current market traction or user engagement.
Edge: Mews POS.
Mews POS is priced at a $200 monthly flat fee, a straightforward, transparent cost, with no implementation fee or freemium options. Its pricing reflects its hotel-oriented feature set and support level.
Squirrel POS’s pricing details are unavailable, lacking transparency or recent quotes. The absence of clear pricing makes it difficult to compare value or determine affordability for your hotel.
In this case, Mews POS’s clear pricing structure gives it an advantage.
Not ideal if:
Not ideal if:
Mews POS offers a comprehensive, hotel-focused POS solution with extensive features, proven support, and a large, recent review base. Its ability to integrate seamlessly with PMS and other hotel systems makes it ideal for properties seeking operational efficiency and a guest-centric experience.
Squirrel POS, while a capable hospitality POS, lacks recent reviews and detailed hotel-specific features, making it less suitable for hotels aiming for a unified management platform. Its strengths in restaurant and bar operations may serve small F&B outlets, but it falls short as a hotel-wide solution.
Choose Mews POS if your hotel values a proven, scalable, hotel-specific system backed by current customer satisfaction. Consider Squirrel POS only if your operations are limited to stand-alone restaurant or bar services without requiring deep integration or hotel-centric features.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
Squirrel Systems | |
|---|---|---|
| Starting Price | From $200/mo | — |
According to HTR's product database, Mews POS and Squirrel POS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
Squirrel Systems |
|---|---|---|
| Check Splitting | ||
| Digital Menus | ||
| Discounts & Promotions | ||
| PCI Compliant | ||
| Payment Log Reports | ||
| Upselling |
Showing top differences. 17 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
No published case study for this goal yet.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
No published case study for this goal yet.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
No published case study for this goal yet.
What hoteliers love
The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity... The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity and flexibility of reporting tools, particularly for multi-property setups and detailed operational insights.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Where hoteliers push back
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also exp... The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also express a need for more intuitive customization features for specific operational needs and guest interactions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Mews POS and Squirrel POS share many core Hotel POS Systems features, but each has unique capabilities. Mews POS offers 335 verified integration partners, while Squirrel POS offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Mews POS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Mews POS: No. Squirrel POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Mews has an HT Score of 100 and Squirrel Systems has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor