Oaky by Plusgrade vs. STAAH Vouchers: Which Is Right for You?

Updated May 16, 2026  ·  528 verified reviews analyzed

TLDR

We analyzed 528 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Oaky by Plusgrade shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).

STAAH shines .

See the full breakdown below ↓

How Does Oaky by Plusgrade Compare to STAAH Vouchers?

Side-by-side ratings based on 528 verified hotelier reviews on HTR.

HTScore
96
0
Likelihood to Recommend
96%
0%
Ease of Use
4.8/5
0.0/5
Customer Support
4.9/5
0.0/5
Value for Money
4.7/5
0.0/5
Starting Price From $300/mo Contact sales
Verified Reviews 528 0

What Are the Pros and Cons of Oaky by Plusgrade vs STAAH Vouchers?

After analyzing 528 verified reviews, Oaky by Plusgrade users most value its upselling efficiency, user interface and system usability, customer support experience, while STAAH users highlight . Click any theme to see what reviewers say.

Oaky by Plusgrade Oaky by Plusgrade STAAH STAAH
Pros
+ Upselling Efficiency
+ User Interface and System Usability
+ Customer Support Experience
+ Personalization and Targeted Promotions
Cons
Reporting System Challenges
Integration with PMS

Oaky by Plusgrade vs STAAH: Rankings by Hotel Segment

How each product ranks among Upselling Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Oaky by Plusgrade Oaky by Plusgrade STAAH STAAH
Small (10-24 rooms) #5 42 reviews
Mid-Size (25-74 rooms) #2 263 reviews
Large (75-199 rooms) #1 141 reviews
X-Large (200+ rooms) #2 57 reviews

By Property Type

Segment Oaky by Plusgrade Oaky by Plusgrade STAAH STAAH
Boutique #2 216 reviews
Luxury #2 278 reviews
Branded / Chain #2 208 reviews
Extended Stay #3 33 reviews

By Region

Segment Oaky by Plusgrade Oaky by Plusgrade STAAH STAAH
North America #7 29 reviews
Europe #1 315 reviews
Asia Pacific #2 81 reviews
Middle East #2 52 reviews

The Decision

Choosing between Oaky by Plusgrade and STAAH Vouchers hinges on what your hotel needs most. Oaky excels as a comprehensive upselling platform designed to maximize ancillary revenue throughout the guest journey, while STAAH Vouchers focuses solely on offering gift vouchers via a streamlined online storefront. Both solve revenue growth challenges but target different aspects of the guest experience. Which aligns better with your hotel’s strategic priorities?

Oaky’s core mission is to personalize and automate upselling offers, increasing revenue and guest satisfaction, whereas STAAH simplifies gift voucher sales to boost direct online revenue. Do you want a holistic upselling tool or a dedicated voucher platform to supplement your existing sales channels?

Is Oaky by Plusgrade or STAAH Vouchers Better for Hotels?

If your hotel needs to increase revenue from upgrades, ancillary services, and personalized offers across the entire guest journey, go with Oaky. Its robust features like segmentation, dynamic pricing, and multi-channel delivery have earned it a 4.84/5 overall rating from over 440 recent reviews, indicating high user satisfaction.

Conversely, if your primary goal is to rapidly implement a gift voucher system to drive direct online sales, STAAH Vouchers may be more suitable. It offers an easy-to-use, mobile-optimized online store designed specifically for selling vouchers, but it has yet to receive independent reviews or ratings comparable to Oaky’s.

Given the detailed feedback and recent reviews, Oaky’s proven track record makes it the stronger choice for hotels focused on comprehensive revenue uplift. Are you ready to boost revenue across the guest lifecycle or just sell more vouchers?

Oaky by Plusgrade vs STAAH: Which Should Your Hotel Choose?

Your hotel should pick Oaky if you require a versatile upselling solution that integrates with your PMS and other hotel tech, supports automation, guest segmentation, and offers a range of features like offer experimentation and multi-channel delivery. It’s ideal for properties looking to personalize guest offers and increase revenue from pre-arrival to post-stay, especially larger or chain hotels given its multi-property dashboards.

If your hotel’s priority is to sell gift vouchers efficiently without the need for extensive upselling or automation, STAAH’s platform is a straightforward, mobile-friendly storefront that simplifies voucher sales. It’s best suited for hotels seeking an easy, standalone revenue channel rather than a full upselling suite.

Overall, for hotels aiming to maximize ancillary revenue through targeted, automated campaigns, Oaky is the clear leader. For those focused solely on gift vouchers, STAAH provides a simple, effective solution.

Is Oaky by Plusgrade or STAAH Vouchers Easier to Use?

Oaky’s interface boasts a 4.84/5 ease of use rating and a 4.74/5 onboarding score from recent reviews, with users describing it as intuitive and quick to adopt. Hotels highlight its user-friendly design, comprehensive support, and automation capabilities, though some note a learning curve when exploring its extensive features.

STAAH Vouchers lacks publicly available ratings or reviews, but its platform is described as mobile-friendly, easy to set up, and simple to operate. Since it’s focused solely on voucher sales, its straightforward online store likely requires less training and onboarding.

Edge: Oaky. Its proven, high-rated UI and onboarding process make it more reliable for hotels seeking a powerful upselling tool with minimal complexity.

Which Has Better Features: Oaky by Plusgrade or STAAH Vouchers?

Oaky offers 12 unique features, including guest segmentation, A/B testing, room upgrade merchandising, multi-channel delivery (email, SMS, WhatsApp), dynamic pricing, offer templates, and comprehensive offer orchestration from booking to post-stay. These capabilities enable tailored, timely upselling campaigns that significantly boost revenue.

STAAH Vouchers provides a streamlined platform focused solely on creating a customizable online store for gift vouchers, with automation and mobile optimization but no advanced upselling features. It doesn’t match Oaky’s breadth but excels in its niche.

Edge: Oaky. Its broad set of innovative features supports a full guest journey upselling strategy, making it more impactful for hotels looking to grow revenue.

Which Has Better Customer Support: Oaky by Plusgrade or STAAH?

Oaky’s support ratings are 4.87/5, with reviewers praising its prompt, knowledgeable assistance and effective onboarding. Many highlight dedicated account managers and ongoing communication as key strengths, with feedback emphasizing that support is a significant factor in successful implementation.

STAAH, with no available review data, is less transparent about support quality. Given its size and lack of recent reviews, its support experience remains unverified.

Edge: Oaky. The high review scores and positive testimonials make its support team a clear advantage for hotels seeking reliable, expert assistance.

Which Has More Integrations: Oaky by Plusgrade or STAAH?

Both platforms boast 54 verified partners, sharing 15 common integrations including major PMS and hospitality software like Oracle Hospitality, Mews, Cloudbeds, and Stayntouch. Oaky’s integrations facilitate real-time data exchange for dynamic upselling campaigns, while STAAH’s system is similarly compatible but lacks detailed breakdowns of unique partnerships.

Since both have equal verified partner counts and shared integrations, the edge goes to Oaky based on its proven ability to integrate deeply with multiple PMSs and hotel systems, supporting more complex workflows.

Which Do Hoteliers Rate Higher: Oaky by Plusgrade or STAAH?

Oaky’s recent reviews from over 440 hotels consistently praise its ease of use, support, and revenue impact, with a 96% likelihood to recommend and a 9.65/10 NPS score. Hotels of various segments, from independent boutique properties to large chains, report significant revenue uplifts and improved guest experiences.

STAAH lacks recent reviews or ratings, making it impossible to compare user satisfaction effectively. Given the data, Oaky’s high-rated performance clearly outpaces STAAH’s unverified standing.

Edge: Oaky. Its extensive, current positive reviews and high satisfaction scores establish it as the preferred choice.

How Much Do Oaky and STAAH Cost?

Oaky’s pricing starts at $300 per month, with no trial or freemium options. Its model is straightforward, with a clear monthly flat fee, making budgeting predictable for hotels.

STAAH does not publicly disclose its pricing, indicating it may depend on custom quotes or additional fees, which complicates direct comparison. As a result, Oaky’s transparent, fixed-cost model offers better clarity for hotels planning their budgets.

What Type of Hotel Should Use Oaky?

  • Hotels that want to significantly increase ancillary revenue through targeted, automated campaigns.
  • Teams seeking a flexible upselling platform that integrates with existing PMS and tech.
  • Properties looking to personalize offers based on guest data and behavior.
  • Hotels aiming for a multi-channel communication approach, including email and messaging apps.
  • Larger hotels or chains desiring a multi-property dashboard to manage campaigns centrally.

Not ideal if your hotel:

  • Is very small with minimal revenue focus.
  • Prefers a simple, standalone voucher system without upselling features.
  • Has limited technical support for integration complexities.

What Type of Hotel Should Use STAAH?

  • Hotels focused solely on selling gift vouchers to boost online revenue.
  • Properties seeking a simple, plug-and-play online store for vouchers.
  • Hotels that want an easy-to-operate platform without the need for extensive customization.
  • Smaller hotels or boutique properties prioritizing straightforward online sales.
  • Hotels without complex upselling or automation needs.

Not ideal if your hotel:

  • Seeks a comprehensive upselling solution.
  • Desires advanced personalization or multi-channel campaigns.
  • Needs deep integration with PMS for dynamic offers.

Oaky vs STAAH: The Bottom Line for Hotels

Oaky is a comprehensive upselling platform with a proven record of increasing revenue and guest satisfaction through automation, segmentation, and multi-channel offers. Its extensive features and high review scores make it suitable for hotels committed to elevating every stage of the guest journey.

STAAH Vouchers offers a straightforward, mobile-optimized gift voucher platform ideal for hotels that want to quickly add a voucher sales channel without complexity. It’s best for properties with a primary focus on direct online sales rather than full-scale upselling.

Choose Oaky if your hotel’s goal is to unlock incremental revenue through personalized, automated campaigns supported by strong integrations. Opt for STAAH if you need a simple, effective voucher sales system to supplement your existing revenue streams.


This comparison reflects current reviews, feature sets, and market presence. For hotels prioritizing proven satisfaction, automation, and a broad feature set, Oaky remains the clear leader.

How Much Do Oaky by Plusgrade and STAAH Vouchers Cost?

Upselling Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Oaky by Plusgrade Oaky by Plusgrade STAAH STAAH
Starting Price From $300/mo

Which Features Does Oaky by Plusgrade Have That STAAH Vouchers Doesn't (and Vice Versa)?

According to HTR's product database, Oaky by Plusgrade and STAAH Vouchers share 0 features. Here are the key differences — features one has that the other lacks.

Feature Oaky by Plusgrade Oaky by Plusgrade STAAH STAAH
Dynamic Upgrade Pricing
Guest Segmentation & Targeting
Multi-Channel Delivery (Email, SMS, WhatsApp, Chat)
Offer Experimentation & A/B Testing
Offer Templates Library
Room Upgrade Merchandising

Real-World Results: Oaky by Plusgrade vs STAAH by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Oaky by Plusgrade Hotel At Six Small
+ Average Monthly revenue from Oaky: 32226 SEK
+ Average TRevPAR uplift per night from Oaky: 3.1 SEK
+ Best performing month, Oaky revenue per booking: 70.8 SEK

"With Oaky, guests can clearly see what extra services or products we have to offer. By looking through all our services they can choose to add things they did not even know they wa..."

Diana Zambrano
Diana Zambrano
Guest Relations and Service Manager
STAAH STAAH

No published case study for this goal yet.

Improve Guest Experience
Oaky by Plusgrade Hard Rock International Large
+ Average increase in monthly incremental revenue by 15%
+ Minimum email open rates of 80-85% and average click-through rate of 60%
+ Improved customer satisfaction due to reduced manual work and low rejection rates

"Oaky allows us to be creative and feature relevant and exciting offers to our guests. The solution is extremely flexible and easy to use, helping our teams to offer unique services..."

Alexis Remy
Alexis Remy
VP Revenue Management & Distribution at...
STAAH STAAH

No published case study for this goal yet.

Oaky by Plusgrade vs STAAH: The Bottom Line

Oaky by Plusgrade
Oaky by Plusgrade
4.8/5 from 528 reviews

What hoteliers love

Upselling Efficiency 100% positive

Reviewers consistently commend Oaky's ability to streamline and enhance the upselling process, making it easier to generate additional revenue. Users... Reviewers consistently commend Oaky's ability to streamline and enhance the upselling process, making it easier to generate additional revenue. Users appreciate the ease of promoting room upgrades and packages, contributing significantly to boosting hotel revenue.

User Interface and System Usability 87% positive

The platform's user-friendly design is repeatedly praised, allowing both new and experienced users to engage effectively with the software. This acces... The platform's user-friendly design is repeatedly praised, allowing both new and experienced users to engage effectively with the software. This accessibility helps hotels employ upselling strategies without extensive training.

Customer Support Experience 100% positive

Oaky's customer support is largely praised for its efficiency and knowledge, with special mention of certain team members who consistently ensure a po... Oaky's customer support is largely praised for its efficiency and knowledge, with special mention of certain team members who consistently ensure a positive experience. Prompt assistance is highlighted as a particular strength.

Where hoteliers push back

Reporting System Challenges 90% negative

Several reviews identify challenges with Oaky's reporting system, noting a need for improvements in clarity and integration with existing hotel system... Several reviews identify challenges with Oaky's reporting system, noting a need for improvements in clarity and integration with existing hotel systems. Users express difficulty in accessing comprehensive data on upselling activities.

Integration with PMS 50% negative

Oaky offers seamless integration with many hotel property management systems, enhancing real-time data synchronization. Issues do exist, however, as s... Oaky offers seamless integration with many hotel property management systems, enhancing real-time data synchronization. Issues do exist, however, as some users encounter complications requiring manual input, specifically when tracking upselling offers.

Unique capabilities

Guest Segmentation & Targeting Offer Experimentation & A/B Testing Room Upgrade Merchandising Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) Dynamic Upgrade Pricing
4.8/5 ease of use 4.9/5 support 54 integrations
Visit Profile
STAAH
STAAH
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 54 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Oaky by Plusgrade 4.8 vs 0.0 (+4.8)
Ease of Use Oaky by Plusgrade 4.8 vs 0.0 (+4.8)
Customer Support Oaky by Plusgrade 4.9 vs 0.0 (+4.9)
Value for Money Oaky by Plusgrade 4.7 vs 0.0 (+4.7)
Onboarding Oaky by Plusgrade 4.7 vs 0.0 (+4.7)

Frequently Asked Questions About Oaky by Plusgrade vs STAAH Vouchers

Can Oaky by Plusgrade replace STAAH Vouchers?

It depends on your requirements. Oaky by Plusgrade and STAAH Vouchers share many core Upselling Software features, but each has unique capabilities. Oaky by Plusgrade offers 54 verified integration partners, while STAAH Vouchers offers 54. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Oaky by Plusgrade leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Oaky by Plusgrade or STAAH Vouchers offer a free plan?

Oaky by Plusgrade: No. STAAH Vouchers: No. Neither product currently offers a free tier. Most Upselling Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Oaky by Plusgrade and STAAH Vouchers?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Oaky by Plusgrade has an HT Score of 96 and STAAH has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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