The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 56 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Aven Hospitality shines in ease of use and customer support — especially for brand properties (4.5/5) , with exclusive features like Guest profiles and Reporting Dashboard.
travclan shines .
Side-by-side ratings based on 56 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $400/mo | Contact sales |
| Verified Reviews | 56 | 0 |
After analyzing 56 verified reviews, Aven Hospitality users most value its ease of use and user experience, connectivity and distribution reach, innovation and technology updates, while travclan users highlight . Click any theme to see what reviewers say.
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Ease of Use and User Experience
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Connectivity and Distribution Reach
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Innovation and Technology Updates
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Booking Engine Performance
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Customer Service and Support
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Customization and Enhancements
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Technical Issues and Integration
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How each product ranks among Hotel Reservations Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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travclan |
|---|---|---|
| Small (10-24 rooms) | #11 3 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #6 26 reviews | — |
| Large (75-199 rooms) ▾ | #2 15 reviews | — |
| X-Large (200+ rooms) ▾ | #2 6 reviews | — |
By Property Type
| Segment |
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travclan |
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| Boutique ▾ | #7 20 reviews | — |
| Luxury ▾ | #3 34 reviews | — |
| Branded / Chain ▾ | #3 20 reviews | — |
| Extended Stay ▾ | #4 6 reviews | — |
By Region
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travclan |
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| North America ▾ | #2 34 reviews | — |
| Europe ▾ | #6 8 reviews | — |
| Asia Pacific ▾ | #3 6 reviews | — |
| Middle East | #2 4 reviews | — |
Choosing between SynXis Central Reservation System by Aven Hospitality and travclan involves understanding what each product offers and how well it aligns with your hotel's needs. SynXis is a mature, widely adopted platform with extensive features and a global presence, while travclan appears to be a newer, less-reviewed solution with limited data. Your decision hinges on whether you prioritize proven reliability and comprehensive functionality or are open to emerging options with no recent reviews.
SynXis addresses complex reservation and distribution needs for multi-property hotels, with strong connectivity and integrations. travclan’s offerings are less defined, but the lack of recent reviews suggests it’s a less tested choice. Are you comfortable with a market-validated system, or are you willing to explore less proven options?
SynXis, with more than 50 recent reviews, is a well-established platform trusted by hoteliers worldwide. It offers robust connectivity, a broad range of features, and high user ratings, especially for ease of use and customer support. Conversely, travclan has no recent reviews or user data, making it difficult to evaluate its reliability or effectiveness.
SynXis’s recent reviews highlight a system that’s user-friendly, stable, and highly capable of managing multiple properties across regions. travclan, lacking recent user feedback, does not provide enough evidence of performance or customer satisfaction. Do you prefer a platform with a proven track record, or are you willing to risk less-reviewed options with uncertain support?
If your hotel manages multiple properties and requires extensive integrations, SynXis is the logical pick. Its 80 verified partners, including major OTAs and PMS systems, ensure seamless distribution and management. If you’re a smaller hotel or startup with limited integration needs, travclan’s undefined scope might seem appealing, but the absence of recent reviews makes it a risky choice.
For hotels seeking a reliable, feature-rich CRS with proven performance and support, SynXis is the clear winner. If your team is open to testing a less-reviewed platform and can tolerate uncertainty, travclan might be worth exploring, but it’s not recommended for mission-critical operations. Which approach matches your risk tolerance and operational complexity?
SynXis scores an impressive 4.38/5 for ease of use, with many reviews praising its intuitive interface and straightforward management of rates, reservations, and multi-property setups. Users also appreciate its onboarding process, rated 4.08/5, reflecting a smooth transition for new staff.
In contrast, travclan has no available user ratings or recent feedback, making it impossible to assess its usability or onboarding experience. Given the clear positive reviews for SynXis’s user experience, edge: SynXis.
SynXis offers 16 unique features, including RMS and PMS connectivity, call center functions, geotargeted pricing, dynamic pricing, availability management, and a comprehensive booking engine. These capabilities enable holistic control over your reservations and revenue strategies.
travclan has no documented features or capabilities available via current reviews. Without detailed feature information, it’s impossible to compare on functionality. Clearly, SynXis’s feature set is more mature and proven. Edge: SynXis.
SynXis’s support scores 4.07/5, with reviews highlighting responsive account management and reliable assistance, though some users cite delays in support response. Customers frequently mention the helpfulness of Sabre’s support team, which is critical when managing complex multi-property operations.
travclan has no recent reviews or support ratings, leaving its customer service reputation unknown. The lack of data makes SynXis the safer bet for support reliability. Edge: SynXis.
SynXis boasts 80 verified integration partners, including leading OTAs, PMS, RMS, and other hotel tech solutions, providing extensive connectivity options. Shared partnerships include Yanolja Cloud Solution, and it uniquely offers integrations with several systems like Profitroom, WebRezPro, and others.
travclan has just one verified partner, and no further integrations are documented. Its limited connectivity could restrict your hotel’s distribution and management flexibility. Edge: SynXis.
With over 50 recent reviews, SynXis holds an overall score of 4.2/5 and an NPS of 8.52/10, indicating strong customer satisfaction. Hotels of various segments, including independent and branded, rate it around 4.5/5, especially praising its stability and ease of use.
travclan has no recent reviews, so no ratings or satisfaction data exist. Without user feedback, SynXis’s higher rating and recent reviews make it the clear choice for hotelier confidence. Edge: SynXis.
SynXis’s pricing starts at $400 per month, with no mention of a trial or implementation fees, reflecting a typical enterprise SaaS model. travclan does not disclose pricing, which could indicate a custom quote or a more opaque pricing structure.
Given the transparency of SynXis’s pricing and its proven value, it’s easier to evaluate ROI. The absence of cost details for travclan complicates assessing its value proposition. Edge: SynXis.
Not ideal if your hotel is very small with minimal distribution needs or if you require a simple, low-cost solution. Smaller boutique hotels or startups with limited budgets might find SynXis’s scale overwhelming or unnecessary.
Not ideal if your hotel requires reliable, proven technology or extensive integrations. Larger, multi-property hotels or those with complex distribution channels should avoid travclan until more data and reviews are available.
SynXis offers a comprehensive, proven reservation system with extensive integrations, high user satisfaction, and a global presence. Its feature set and support infrastructure make it suitable for complex, multi-property hotels that need reliability and scalability.
travclan remains an undefined quantity with no recent reviews or feature details. While it might appeal to very small hotels or those willing to test new platforms, it’s not recommended for operations where consistency, support, and proven features are critical.
If your hotel values stability, extensive connectivity, and seasoned support, SynXis is the clear choice. However, if you’re exploring options with minimal complexity and are comfortable with unknowns, travclan could be a future consideration—though it’s not advisable for core operations today.
Hotel Reservations Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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travclan | |
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| Starting Price | From $400/mo | — |
According to HTR's product database, SynXis Central Reservation System and travclan share 0 features. Here are the key differences — features one has that the other lacks.
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travclan |
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| Availability Management | ||
| Call center functionality | ||
| Dynamic Pricing | ||
| Geotargeted pricing module | ||
| PMS connectivity | ||
| RMS connectivity |
Showing top differences. 4 more features differ between these products.
What hoteliers love
Many users highlight SynXis CR's intuitive interface and ease of use for managing rates, reservations, and multiple properties. The seamless navigatio... Many users highlight SynXis CR's intuitive interface and ease of use for managing rates, reservations, and multiple properties. The seamless navigation and efficient design make it simple for hoteliers to perform complex tasks with minimal support. Users particularly appreciate the ability to make updates easily across multiple properties, which saves significant time.
Reviewers consistently praise SynXis for its superior connectivity to multiple OTAs and partners, which improves distribution reach and direct channel... Reviewers consistently praise SynXis for its superior connectivity to multiple OTAs and partners, which improves distribution reach and direct channel conversions. The platform offers high reliability and consistent performance for various distribution channels. The integration with PMS and RMS systems is seamless, allowing hoteliers to maintain data integrity across platforms.
Sabre's commitment to continuous innovation is well-received by users, who appreciate the regular updates and new capabilities being introduced to Syn... Sabre's commitment to continuous innovation is well-received by users, who appreciate the regular updates and new capabilities being introduced to SynXis. These updates reflect the company’s dedication to staying ahead of industry trends and addressing evolving customer needs.
Where hoteliers push back
Customer support has a mixed reception; while some users find the support team helpful and responsive, others report significant delays in problem res... Customer support has a mixed reception; while some users find the support team helpful and responsive, others report significant delays in problem resolution and long wait times. Additionally, transitioning towards self-service support options has presented challenges for users needing quick and effective assistance.
While SynXis is recognized for its robust functionality, users express a need for quicker validation of enhancement requests and increased customizati... While SynXis is recognized for its robust functionality, users express a need for quicker validation of enhancement requests and increased customization options, especially for unique property needs. The delay in implementing new features and the limited scope for customization are recurring themes in the reviews.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. SynXis Central Reservation System and travclan share many core Hotel Reservations Software features, but each has unique capabilities. SynXis Central Reservation System offers 80 verified integration partners, while travclan offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SynXis Central Reservation System leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
SynXis Central Reservation System: No. travclan: No. Neither product currently offers a free tier. Most Hotel Reservations Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Aven Hospitality has an HT Score of 81 and travclan has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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