The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.
Tokeet shines .
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 25 | 0 |
After analyzing 25 verified reviews, Noovy users most value its ease of use, customer service, automated payment processing, while Tokeet users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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Translation Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #39 11 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #38 12 reviews | — |
By Property Type
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| Boutique ▾ | #38 14 reviews | — |
| Luxury | #54 2 reviews | — |
| Branded / Chain | #52 2 reviews | — |
By Region
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| Europe ▾ | #22 23 reviews | — |
| Middle East | #16 2 reviews | — |
Choosing between Noovy PMS and Tokeet hinges on the core needs of your hotel. Both aim to streamline operations—Noovy as an all-in-one platform with extensive features, and Tokeet primarily focusing on vacation rental management and channel integration. Where Noovy excels with a comprehensive suite and more recent, detailed reviews, Tokeet's limited review data weakens its position. So, which product better aligns with your hotel’s operational goals?
Both Noovy PMS and Tokeet aim to simplify property management, but their focus and maturity differ significantly. Noovy offers a full property management system with 48 unique features, including a booking engine, payment processing, and revenue management, tailored for independent hotels and boutique properties. Tokeet, meanwhile, is primarily geared toward vacation rental managers, with fewer features and a narrower focus on multi-channel booking synchronization.
Noovy’s user reviews are all recent, with 19 in the last six months, highlighting continuous support and product improvements. Tokeet’s reviews are nonexistent, making it difficult to gauge current user satisfaction. This lack of recent feedback diminishes confidence in Tokeet’s ongoing support and feature development. Are you looking for a proven, well-supported platform with recent user validation?
If your hotel needs a flexible, all-in-one PMS that includes channel management, booking engine, revenue tools, and guest communication, Noovy is the clear choice. Its large review volume and high ratings—5/5 overall and 4.89/5 for support—confirm its reliability and user satisfaction among independent hotels and boutique properties.
If your focus is on managing vacation rentals across multiple sites with a simple, straightforward system, Tokeet might appeal. However, the absence of recent reviews and limited features make it less suitable for full-service hotels. For hotels seeking a comprehensive, well-supported platform, Noovy’s proven track record makes it the better option.
Noovy’s user ratings reflect an intuitive interface, scoring 4.84/5 for ease of use, with reviews praising its speed, simplicity, and friendly support. Many mention how quickly staff can adapt and how it reduces operational errors, citing a smooth onboarding process that takes days rather than weeks.
Tokeet offers no recent reviews, so its user experience remains unverified. Its ease of use cannot be confidently assessed, which poses risks for hotels that prioritize quick, error-free onboarding. Given the clear positive feedback on Noovy’s user-friendliness, edge: Noovy PMS.
Noovy’s platform includes 48 features, such as an integrated CRS, payment processing, booking engine, revenue management, online check-in, and housekeeping modules—all in a single system. Its advanced functionalities like guest CRM, digital registration, automated reminders, and real-time reporting set it apart from Tokeet, which offers only basic reservation and channel management features without the extensive automation.
Tokeet’s feature set appears limited, with no detailed list of capabilities beyond standard booking and channel sync. Its narrow focus suggests fewer tools for revenue optimization or guest engagement. For hotels needing a feature-rich, all-encompassing system, Noovy’s 48 features deliver more value. Edge: Noovy PMS.
Noovy’s support ratings are outstanding—4.89/5, with reviews emphasizing fast, friendly, and effective assistance. Guests consistently mention the support team’s responsiveness, with comments like “very good support” and “support team is quick to resolve issues,” contributing to a 9.89/5 NPS score.
Tokeet provides no recent reviews or ratings, making it impossible to gauge its support quality. The absence of recent feedback diminishes confidence in its customer service. Based on available data, Noovy’s support is clearly superior. Edge: Noovy PMS.
Noovy boasts 40 verified integration partners, including major OTAs like Booking.com and Expedia, plus tools like Omnibees, GuestRevu, and SiteMinder. Its broad partner network simplifies connectivity for diverse hotel needs, reducing the need for external solutions.
Tokeet has only 3 verified integrations, which limits its flexibility and scope. Its narrower partner ecosystem could restrict your hotel’s ability to connect with key distribution channels or back-office systems. For a hotel that values extensive, reliable integrations, Noovy’s ecosystem is far more advantageous. Edge: Noovy PMS.
Hoteliers give Noovy high marks, with a perfect 5/5 overall rating from 19 recent reviews and a support rating of 4.89/5. Boutique hotels and city-center properties particularly praise its ease of use and support, and the recent reviews suggest ongoing satisfaction.
Tokeet receives no recent reviews, so there’s no current data on user satisfaction or ratings. Its lack of recent feedback makes it impossible to determine if it meets hoteliers’ expectations today. Given the strong, recent positive feedback for Noovy, it’s the preferred choice. Edge: Noovy PMS.
Noovy’s pricing is straightforward at €5 per room per month, with no setup fees or hidden charges. Its all-in-one model offers transparency and predictability—cost-effective for independent hotels seeking an integrated system.
Tokeet’s pricing details are unavailable, which complicates comparison. Its lack of clear costs may indicate higher or variable fees, reducing budget certainty. For hotels wanting transparent, predictable pricing, Noovy offers clear value. Edge: Noovy PMS.
Not ideal if your hotel is a vacation rental manager primarily, or if you only need basic reservation management without advanced revenue tools.
Not ideal if your hotel needs a full-service PMS with extensive operational, revenue, and support features or recent positive reviews.
Noovy PMS offers a full-featured, user-friendly solution supported by recent, high-quality reviews and a broad partner ecosystem. Its comprehensive approach and strong customer satisfaction make it a clear choice for most independent hotels wanting to modernize their operations.
Tokeet, while suitable for vacation rentals, lacks recent user feedback and a broad feature set, making it less appealing for hotels seeking a reliable, supported PMS. Its limited integrations and unknown support quality add risk for hotels aiming for stability and growth.
If your hotel’s priority is a proven, full-featured platform with recent positive reviews, Noovy is the clear winner. Tokeet may suit niche vacation rental managers, but it doesn’t match the maturity or reliability of Noovy for traditional hotel operations.
According to HTR's product database, Noovy PMS and Tokeet share 0 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 36 more features differ between these products.
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Noovy PMS and Tokeet share many core Property Management Systems features, but each has unique capabilities. Noovy PMS offers 40 verified integration partners, while Tokeet offers 3. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Noovy PMS: No. Tokeet: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Noovy has an HT Score of 71 and Tokeet has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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