Compare Travel Media Group (Reputation & Professional Review Response Services) vs Customer Alliance

Travel Media Group

Travel Media Group (Reputation & Professional Review Response Services)

14 reviews
Customer Alliance

Customer Alliance

40 reviews

Compare Travel Media Group (Reputation & Professional Review Response Services) vs Customer Alliance

Reputation Management vendor comparison between Travel Media Group (Reputation & Professional Review Response Services) vs Customer Alliance . Find out which Reputation Management is right for you based on realtime data from 54 verified hotelier reviews across 10 countries.

Travel Media Group

Travel Media Group

Ranked 11 (out of 47)

5.0
14 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 5 (out of 47)

4.7
40 reviews
View profile

Ratings Summary

HT Score

Travel Media Group (Reputation & Professional Review Response Services)

unranked HTScore Icon

Customer Alliance

83 HTScore Icon
Popularity

Travel Media Group (Reputation & Professional Review Response Services)

14 verified reviews

Customer Alliance

40 verified reviews
Likelihood to Recommend

Travel Media Group (Reputation & Professional Review Response Services)

100%

Customer Alliance

93%
Ease of Use

Travel Media Group (Reputation & Professional Review Response Services)

4.8

Customer Alliance

4.7
ROI

Travel Media Group (Reputation & Professional Review Response Services)

4.5

Customer Alliance

4.3
Implementation

Travel Media Group (Reputation & Professional Review Response Services)

4.8

Customer Alliance

4.8
Customer Support

Travel Media Group (Reputation & Professional Review Response Services)

4.9

Verified Customer Support

Customer Alliance

4.7

Verified Customer Support

Certificate of Excellence

Travel Media Group (Reputation & Professional Review Response Services)

Customer Alliance

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

Case Management

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

Travel Media Group (Reputation & Professional Review Response Services)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Customer Alliance

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Travel Media Group
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Customer Alliance
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Customers

Top 3 Segments

Travel Media Group (Reputation & Professional Review Response Services)

Branded Hotels - 36%
Other - 7%
City Center Hotels - 7%

Customer Alliance

Boutiques - 15%
Bed & Breakfast & Inns - 13%
City Center Hotels - 10%
Featured clients
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Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Travel Media Group (Reputation & Professional Review Response Services)

Pricing Available By Request
Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Customer Alliance

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Travel Media Group
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Customer Alliance
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What Customers Are Saying

Most Recent Review

Travel Media Group (Reputation & Professional Review Response Services)

Attentive, responsive, great to work with!

Director of Sales

Customer Alliance

Efficient reputation management through CA

Head of Marketing from Innsbruck (Austria)
Most Positive Review

Travel Media Group (Reputation & Professional Review Response Services)

Fantastic Customer Service!

Director of Sales

Customer Alliance

Effective, not expensive and fast support

Manager
Most Critical

Travel Media Group (Reputation & Professional Review Response Services)

Amazing company to work with!

Vice President, Digital Strategy & eCommerce

Customer Alliance

Great product

Verkaufsleiterin
References
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General Info

Screenshots

Travel Media Group doesn't have any screenshots

Integrations

Travel Media Group (Reputation & Professional Review Response Services)

Travel Media Group doesn't have any integrations

Customer Alliance

Property Management Systems (18) Staff Collaboration Tools (1) Hotel Management Software (6)
Recent Company Updates
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Recent Articles

Travel Media Group (Reputation & Professional Review Response Services)

Travel Media Group doesn’t have any recent articles