Compare Customer Alliance

Reputation Management vendor comparison between Customer Alliance . Find out which Reputation Management is right for you based on realtime data from 27 verified hotelier reviews across 7 countries.

Customer Alliance

Customer Alliance

Ranked 5 (out of 41)

4.6
27 reviews
View profile

Ratings Summary

HT Score

Customer Alliance

77
Popularity

Customer Alliance

27 verified reviews
Likelihood to Recommend

Customer Alliance

91%
Ease of Use

Customer Alliance

4.6
ROI

Customer Alliance

4.3
Implementation

Customer Alliance

4.7
Customer Support

Customer Alliance

4.7

Verified Customer Support

Certificate of Excellence

Customer Alliance

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

Case Management

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

Customer Alliance

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Customers

Top 3 Segments

Customer Alliance

Boutiques - 19%
Bed & Breakfast & Inns - 15%
City Center Hotels - 11%
Featured clients
-

Fit Score for Your Property

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Pricing

Free trial
Upfront cost
Monthly Subscription
-
Yes ( Less than $500/month )

Customer Alliance

Free trial
Upfront cost -
Monthly Subscription Yes ( Less than $500/month )

What Customers Are Saying

Most Recent Review

Customer Alliance

Saves time and gives a good overview of the most important factor of your business, the customer's view.

Owner
Most Positive Review

Customer Alliance

Very effective tool!

Gerente Administrativo
Most Critical

Customer Alliance

Does what it's supposed to

Inhaber
References
-

General Info

Screenshots
Integrations

Customer Alliance

Hotel Management Software (6) Staff Collaboration Tools (1) Property Management Systems (18)
Recent Company Updates
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