Compare TrustYou (Reputation) vs Customer Alliance

TrustYou

TrustYou (Reputation)

250 reviews
Customer Alliance

Customer Alliance

40 reviews

Compare TrustYou (Reputation) vs Customer Alliance

Reputation Management vendor comparison between TrustYou (Reputation) vs Customer Alliance . Find out which Reputation Management is right for you based on realtime data from 290 verified hotelier reviews across 67 countries.

TrustYou

TrustYou

Ranked 2 (out of 47)

4.4
250 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 5 (out of 47)

4.7
40 reviews
View profile

Ratings Summary

HT Score

TrustYou (Reputation)

99 HTScore Icon

Customer Alliance

83 HTScore Icon
Popularity

TrustYou (Reputation)

250 verified reviews

Customer Alliance

40 verified reviews
Likelihood to Recommend

TrustYou (Reputation)

88%

Customer Alliance

93%
Ease of Use

TrustYou (Reputation)

4.5

Customer Alliance

4.7
ROI

TrustYou (Reputation)

4.3

Customer Alliance

4.3
Implementation

TrustYou (Reputation)

4.3

Customer Alliance

4.8
Customer Support

TrustYou (Reputation)

4.5

Verified Customer Support

Customer Alliance

4.7

Verified Customer Support

Certificate of Excellence

TrustYou (Reputation)

Customer Alliance

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

Case Management

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

TrustYou (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Customer Alliance

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
Customer Alliance
vs.

Customers

Top 3 Segments

TrustYou (Reputation)

Resorts - 20%
Branded Hotels - 15%
Other - 14%

Customer Alliance

Boutiques - 15%
Bed & Breakfast & Inns - 13%
City Center Hotels - 10%
Featured clients

TrustYou (Reputation)

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

TrustYou (Reputation)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
TrustYou
vs.
Customer Alliance
vs.

What Customers Are Saying

Most Recent Review

TrustYou (Reputation)

RPS

FOM from (Indonesia)

Customer Alliance

Efficient reputation management through CA

Head of Marketing from Innsbruck (Austria)
Most Positive Review

TrustYou (Reputation)

Thai City Centre Hotel Review of TrustYou

Human Resources

Customer Alliance

Effective, not expensive and fast support

Manager
Most Critical

TrustYou (Reputation)

All-In-One Platform for Hospitality companies

Global CX Projects & Solutions Manager

Customer Alliance

Great product

Verkaufsleiterin
References

TrustYou (Reputation)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

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General Info

Screenshots
Integrations

TrustYou (Reputation)

Channel Managers (4) Hotel Management Software (6) Property Management Systems (14)

Customer Alliance

Property Management Systems (18) Staff Collaboration Tools (1) Hotel Management Software (6)