Compare TrustYou Customer Experience Platform (CXP) vs D-EDGE - MediaGenius vs Revinate (Reputation)

TrustYou

TrustYou Customer Experience Platform (CXP)

290 reviews
D-Edge

D-EDGE - MediaGenius

36 reviews
Revinate

Revinate (Reputation)

148 reviews

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Compare TrustYou Customer Experience Platform (CXP) vs D-EDGE - MediaGenius vs Revinate (Reputation)

Reputation Management vendor comparison between TrustYou Customer Experience Platform (CXP) vs D-EDGE - MediaGenius vs Revinate (Reputation). Find out which Reputation Management is right for you based on realtime data from 474 verified hotelier reviews across 119 countries.

TrustYou

TrustYou

Ranked 3 (out of 55)

4.4
290 reviews
View profile
D-Edge

D-Edge

Ranked 8 (out of 26)

4.7
36 reviews
View profile
Revinate

Revinate

Ranked 4 (out of 55)

4.5
148 reviews
View profile

Ratings Summary

HT Score

TrustYou Customer Experience Platform (CXP)

91 HTScore Icon

D-EDGE - MediaGenius

29 HTScore Icon

Revinate (Reputation)

86 HTScore Icon
Popularity

TrustYou Customer Experience Platform (CXP)

290 verified reviews

D-EDGE - MediaGenius

36 verified reviews

Revinate (Reputation)

148 verified reviews
Likelihood to Recommend

TrustYou Customer Experience Platform (CXP)

88%

D-EDGE - MediaGenius

94%

Revinate (Reputation)

90%
Ease of Use

TrustYou Customer Experience Platform (CXP)

4.5

D-EDGE - MediaGenius

4.8

Revinate (Reputation)

4.6
ROI

TrustYou Customer Experience Platform (CXP)

4.2

D-EDGE - MediaGenius

4.6

Revinate (Reputation)

4.3
Implementation

TrustYou Customer Experience Platform (CXP)

4.3

D-EDGE - MediaGenius

4.8

Revinate (Reputation)

4.4
Customer Support

TrustYou Customer Experience Platform (CXP)

4.5

Verified Customer Support

D-EDGE - MediaGenius

4.8

Verified Customer Support

Revinate (Reputation)

4.5

Verified Customer Support

Certificate of Excellence

TrustYou Customer Experience Platform (CXP)

D-EDGE - MediaGenius

Revinate (Reputation)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

Social review tracking

TrustYou Customer Experience Platform (CXP)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

D-EDGE - MediaGenius

Services

Reporting & Analytics

Other

Revinate (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
D-Edge
vs.
Revinate

Customers

Top 3 Segments

TrustYou Customer Experience Platform (CXP)

Resorts - 19%
Branded Hotels - 16%
Other - 13%

D-EDGE - MediaGenius

Boutiques - 18%
City Center Hotels - 17%
Bed & Breakfast & Inns - 17%

Revinate (Reputation)

Resorts - 19%
Boutiques - 17%
Other - 16%
Featured clients

TrustYou Customer Experience Platform (CXP)

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Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Pricing Available By Request

D-Edge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Revinate Average Revinate

TrustYou Customer Experience Platform (CXP)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

D-EDGE - MediaGenius

Pricing Available By Request
D-Edge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Revinate (Reputation)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
TrustYou
vs.
D-Edge
vs.
Revinate

What Customers Are Saying

Most Recent Review

TrustYou Customer Experience Platform (CXP)

Sales people tell lies to get you to sign the contract and will never rectify it.

Marketing Manager from Marumbi (Zanzibar Archipelago)

D-EDGE - MediaGenius

Trustful and constantly improving assistant for each hotelier.

Sales Manager

Revinate (Reputation)

Revinate as Catalyst to improve Hotel Revenue and Guest Service

Digital Marketing Officer from Pasay (Philippines)
Most Positive Review

TrustYou Customer Experience Platform (CXP)

Thai City Centre Hotel Review of TrustYou

Human Resources

D-EDGE - MediaGenius

Simply to use and accurate operations

IT/eCommerce

Revinate (Reputation)

Many interesting insights, user-friendly and helpful support team!

Corporate Operations and Quality Manager
Most Critical

TrustYou Customer Experience Platform (CXP)

Focus to the Target!

GM

D-EDGE - MediaGenius

Trustful and constantly improving assistant for each hotelier.

Sales Manager from

Revinate (Reputation)

Great product

Digital Strategy & Technology Director from
References

TrustYou Customer Experience Platform (CXP)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

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General Info

Screenshots
Integrations

TrustYou Customer Experience Platform (CXP)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)

D-EDGE - MediaGenius

Property Management Systems (34) Booking Engine (22) Revenue Management Systems (18)

Revinate (Reputation)

Property Management Systems (40) Hotel Management Software (20) Booking Engine (14)