Compare TrustYou (Reputation) vs Smart Host Messaging vs Revinate (Reputation)

TrustYou

TrustYou (Reputation)

257 reviews
Smart Host GmbH

Smart Host Messaging

114 reviews
Revinate

Revinate (Reputation)

148 reviews

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Compare TrustYou (Reputation) vs Smart Host Messaging vs Revinate (Reputation)

Reputation Management vendor comparison between TrustYou (Reputation) vs Smart Host Messaging vs Revinate (Reputation). Find out which Reputation Management is right for you based on realtime data from 519 verified hotelier reviews across 103 countries.

TrustYou

TrustYou

Ranked 3 (out of 54)

4.4
257 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 7 (out of 74)

4.7
114 reviews
View profile
Revinate

Revinate

Ranked 4 (out of 54)

4.5
148 reviews
View profile

Ratings Summary

HT Score

TrustYou (Reputation)

89 HTScore Icon

Smart Host Messaging

82 HTScore Icon

Revinate (Reputation)

86 HTScore Icon
Popularity

TrustYou (Reputation)

257 verified reviews

Smart Host Messaging

114 verified reviews

Revinate (Reputation)

148 verified reviews
Likelihood to Recommend

TrustYou (Reputation)

88%

Smart Host Messaging

94%

Revinate (Reputation)

90%
Ease of Use

TrustYou (Reputation)

4.5

Smart Host Messaging

4.7

Revinate (Reputation)

4.6
ROI

TrustYou (Reputation)

4.3

Smart Host Messaging

4.4

Revinate (Reputation)

4.3
Implementation

TrustYou (Reputation)

4.3

Smart Host Messaging

4.6

Revinate (Reputation)

4.4
Customer Support

TrustYou (Reputation)

4.5

Verified Customer Support

Smart Host Messaging

4.9

Verified Customer Support

Revinate (Reputation)

4.5

Verified Customer Support

Certificate of Excellence

TrustYou (Reputation)

Smart Host Messaging

Revinate (Reputation)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

Social review tracking

TrustYou (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Revinate (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
Smart Host GmbH
vs.
Revinate

Customers

Top 3 Segments

TrustYou (Reputation)

Resorts - 19%
Branded Hotels - 15%
Other - 14%

Smart Host Messaging

Resorts - 22%
Luxury Hotels - 18%
Bed & Breakfast & Inns - 11%

Revinate (Reputation)

Resorts - 19%
Boutiques - 17%
Other - 16%
Featured clients

TrustYou (Reputation)

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Revinate Average Revinate

TrustYou (Reputation)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Revinate (Reputation)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
TrustYou
vs.
Smart Host GmbH
vs.
Revinate

What Customers Are Saying

Most Recent Review

TrustYou (Reputation)

Good program to get an overview about the performance of the business

Digital Marketing & Performance Specialist from Berlin (Germany)

Smart Host Messaging

Direct marketing - targeted and successful

Geschäftsführer from Busum (Germany)

Revinate (Reputation)

Revinate as Catalyst to improve Hotel Revenue and Guest Service

Digital Marketing Officer from Pasay (Philippines)
Most Positive Review

TrustYou (Reputation)

Connect with all social media related guest comments

Front Office Manager

Smart Host Messaging

Good tool but needs improvement

Marketing from Pontresina (Switzerland)

Revinate (Reputation)

Many interesting insights, user-friendly and helpful support team!

Corporate Operations and Quality Manager
Most Critical

TrustYou (Reputation)

Overview

Front Office Manager

Smart Host Messaging

Good tool but needs improvement

Marketing from Pontresina (Switzerland)

Revinate (Reputation)

Great product

Digital Strategy & Technology Director from
References

TrustYou (Reputation)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

Smart Host Messaging

Smart Host GmbH doesn’t have any references available
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General Info

Screenshots
Integrations

TrustYou (Reputation)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)

Smart Host Messaging

Property Management Systems (9) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)

Revinate (Reputation)

Property Management Systems (40) Hotel Management Software (20) Booking Engine (14)
Recent Company Updates

Smart Host Messaging

Smart Host GmbH doesn’t have any recent company updates

-