TTI Scanning Solutions vs. Travel Media Group vs. Akia: Which is a Better Fit?

TTI Scanning Solutions

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

Other

PMS Integration

Travel Media Group (Reputation & Professional Review Response Services)

Surveys & Feedback

SMS text messaging

SMS Messaging | the ability to communicate with guests via SMS to invite them for review. The benefit is that often hotelier do not have the guest email due to privacy or portals not showcasing this information, so they need an alternative way to communicate. Additionally, the world is more and more mobile, that means Hotel Tech should be too. Task Manager | the ability to create tasks based on reviews/data/insights/etc. so other users can follow-up and requests do not get lost. Targets | a.k.a. KPIs. users can set goals for their team to reach and evaluate success or failure. This is valuable for evaluation purposes.
Sentiment Analysis
Guest satisfaction surveys
Responsive surveys
Review encouragement

Entice survey respondents to publish reviews to sites like TripAdvisor and Google.
Email reminders

Boost completion rates with optional automated survey reminders.
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
In-stay surveys

Send In-Stay Surveys while guests are still on property to identify any needs for service recovery.

Review Generation

Tripadvisor Review Partner
SMS text messaging

SMS Messaging | the ability to communicate with guests via SMS to invite them for review. The benefit is that often hotelier do not have the guest email due to privacy or portals not showcasing this information, so they need an alternative way to communicate. Additionally, the world is more and more mobile, that means Hotel Tech should be too. Task Manager | the ability to create tasks based on reviews/data/insights/etc. so other users can follow-up and requests do not get lost. Targets | a.k.a. KPIs. users can set goals for their team to reach and evaluate success or failure. This is valuable for evaluation purposes.
Workflow Management
Respond to reviews

Quickly and easily respond to reviews from within the platform.
Review encouragement

Entice survey respondents to publish reviews to sites like TripAdvisor and Google.

Follow-up & Resolution

AI Generated Reply Automation

Followup faster and more personalized to each user in less time with AI replies.
Workflow Management
Respond to reviews

Quickly and easily respond to reviews from within the platform.
Alerts & Notifications
Ticketing system

Use the ticketing system to communicate service shortcomings to the relevant person or department.
In-stay surveys

Send In-Stay Surveys while guests are still on property to identify any needs for service recovery.
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Reporting, Analytics & Insights

Sentiment Analysis
Revenue Reporting
Competitive Intelligence
Corporate Reporting
Reporting Dashboard
Competitive Benchmarking

Benchmark your hotel's performance against your competitors’ online review rankings.
Department level reporting

Monitor how each department is performing, spot trends, and set alerts to stay ahead of any issues.

Channels

Social Media
Tripadvisor
Booking.com
Google

Admin & Settings

Multi-property Management
Mobile Accessibility

Other

PMS Integration

Akia Contactless Check-In

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

Other

PMS Integration

What Customers Are Saying

Most Recent Review

TTI Scanning Solutions doesn’t have any clients that have vouched for the product

Attentive, responsive, great to work with!

Director of Sales

Amazing tool from upselling, online-check-in, tipping, communication.

General Manager from Marco Island (United States of America)

Most Positive Review

Fantastic Customer Service!

At Nuvo Suites we love Akia

Marketing coordinator

Most Critical

Amazing company to work with!

Vice President, Digital Strategy & eCommerce

Great Tech Support!

Marketing Manager

References

Alexander Mourelatos
General Manager Mourelatos Lakeshore Resort

Yurgen Hohmeyer
Owner Lake Clear Lodge & Retreat

TTI Scanning Solutions vs Travel Media Group vs Akia : Which is a Better Fit?

Compare TTI Scanning Solutions vs Travel Media Group (Reputation & Professional Review Response Services) vs Akia Contactless Check-In

TTI Scanning Solutions

Travel Media Group (Reputation & Professional Review Response Services)

Akia Contactless Check-In

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Compare TTI Scanning Solutions vs Travel Media Group (Reputation & Professional Review Response Services) vs Akia Contactless Check-In

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Akia

Ratings Summary

TTI Scanning Solutions

Travel Media Group (Reputation & Professional Review Response Services)

Akia Contactless Check-In

TTI Scanning Solutions

Travel Media Group (Reputation & Professional Review Response Services)

Akia Contactless Check-In

TTI Scanning Solutions

Travel Media Group (Reputation & Professional Review Response Services)

Akia Contactless Check-In

TTI Scanning Solutions

Travel Media Group (Reputation & Professional Review Response Services)

Akia Contactless Check-In

TTI Scanning Solutions

Travel Media Group (Reputation & Professional Review Response Services)

Akia Contactless Check-In

TTI Scanning Solutions

Travel Media Group (Reputation & Professional Review Response Services)

Akia Contactless Check-In

TTI Scanning Solutions

Travel Media Group (Reputation & Professional Review Response Services)

Akia Contactless Check-In

TTI Scanning Solutions

Travel Media Group (Reputation & Professional Review Response Services)

Akia Contactless Check-In

Features

Pre-Arrival & Check-in

Hotel Website Check-in Portal

Lobby Kiosk

Self Service Checkout

Self Service Checkin

Device Agnostic

Easy Room Selection

Information Collection

Custom Questions

Terms & Conditions Signing

Marketing Communications Opt-in

Pre-regisration info collection

Document & Passport Scanning

ID Verification

Translations

Automatic Translations

Multi-lingual

Payments & Authorization

Registration Card E-signature

Collect Deposits

Payment & Authorizations

ID Verification

PCI Compliant

Mobile Key

Door Lock Integration

Upgrades & Upselling

Pre-arrival Upselling & Upgrades

Easy Room Selection

Other

PMS Integration

TTI Scanning Solutions

Hotel Website Check-in Portal

Lobby Kiosk

Self Service Checkout

Self Service Checkin

Device Agnostic

Easy Room Selection

Custom Questions

Terms & Conditions Signing

Marketing Communications Opt-in

Pre-regisration info collection

Document & Passport Scanning