The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
VIPS shines , with exclusive features like Guest CRM and Revenue management module.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | From $1,200/mo | From $800/mo |
| Verified Reviews | 34 | 0 |
After analyzing 34 verified reviews, Shiji Group users most value its ease of use, support team, implementation, while VIPS users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #53 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #31 17 reviews | — |
| Large (75-199 rooms) ▾ | #11 13 reviews | — |
| X-Large (200+ rooms) | #22 2 reviews | — |
By Property Type
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| Boutique ▾ | #33 17 reviews | — |
| Luxury ▾ | #24 25 reviews | — |
| Branded / Chain ▾ | #22 19 reviews | — |
| Extended Stay | #45 2 reviews | — |
By Region
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| North America | #33 4 reviews | — |
| Europe ▾ | #30 8 reviews | — |
| Asia Pacific ▾ | #14 5 reviews | — |
| Middle East ▾ | #5 14 reviews | — |
Choosing between Shiji Daylight PMS and VIPS PMS hinges on your hotel’s specific needs and operational scope. Both systems aim to streamline hotel management, but their features, market presence, and user feedback differ significantly.
Shiji Daylight PMS is a cloud-native, enterprise-level solution with a strong global presence, extensive features, and a robust review base. VIPS PMS, on the other hand, offers a more limited feature set with a focus on ease of use for smaller hotels, but lacks recent reviews or detailed user feedback. Which system aligns better with your hotel’s size and complexity?
Shiji Daylight PMS and VIPS PMS both serve as property management platforms, but their scales and target markets diverge. Shiji is built for hotel groups of all sizes, from boutique to international chains, and offers over 100 features, including detailed reporting, guest profiles, and integrations. VIPS caters primarily to smaller hotels or independent properties, emphasizing straightforward management and self-service options.
While Shiji's feature set is extensive and well-suited for complex operations, VIPS’s limited feature list suggests a simpler, possibly less customizable experience. Given the more recent and abundant reviews for Shiji, it provides more reliable insights into its performance. Are you prioritizing a feature-rich platform capable of supporting growth, or a simple system for smaller operations?
If your hotel needs comprehensive management tools, centralized guest profiles, multi-channel integrations, and scalability, go with Shiji. Its 32 reviews and a high 8.94/10 NPS score reflect a mature product with strong user satisfaction for medium to large properties.
If your hotel is small, with straightforward operations, and values ease of use over extensive features, VIPS might seem appealing. However, with zero recent reviews and a lack of detailed feedback, the safer choice is Shiji, which offers proven reliability and ongoing support for hotels seeking growth.
In summary: choose Shiji for scalability, detailed features, and proven support; consider VIPS only if your hotel’s needs are minimal and the review data is irrelevant.
Shiji Daylight PMS scores a 4.63/5 for ease of use, reflecting a user-friendly interface, comprehensive training materials, and positive onboarding reviews. Many users praise its intuitive design and the quality of video tutorials, which make staff adoption straightforward. Support ratings of 4.53/5 further reinforce its ease of onboarding and ongoing usability.
VIPS, lacking any detailed review data, offers no insights into user friendliness. Given the absence of recent feedback, it’s impossible to gauge its simplicity for staff or ease of learning.
Edge: Shiji.
Shiji offers 57 features exclusive to its platform, including guest profiles, multi-lingual support, online check-in/out, integrated CRM, automated reminders, digital registration, and real-time reporting. Its expansive suite supports complex operations like group bookings, channel management, and ancillary revenue tracking.
VIPS provides only 4 unique features, mainly focusing on guest CRM, booking engine, channel management, and revenue management. While these are useful, they lack the breadth and depth of Shiji’s offerings.
Edge: Shiji.
Shiji’s support is rated at 4.53/5, with reviewers highlighting its professionalism, responsiveness, and helpful training resources. Multiple reviews mention their satisfaction with the support team during implementation and troubleshooting, which helps minimize downtime.
VIPS, with no recent reviews or detailed feedback, offers no clear support reputation. The absence of recent customer insights makes it impossible to judge its responsiveness or quality.
Edge: Shiji.
Shiji integrates with 64 verified partners, including major systems like SiteMinder, IDeaS, Amadeus, and channel managers, providing extensive connectivity options. Its API-centric design facilitates seamless integration across diverse hotel systems, which is critical for larger operations.
VIPS, with just 11 verified partners and only three shared integrations, offers significantly fewer options. This limits flexibility and could hinder growth or system customization for larger hotels.
Edge: Shiji.
Shiji boasts a 90% likelihood to recommend and a high overall rating backed by 32 recent reviews, mostly from hotels across multiple segments including luxury, branded, and city-center hotels. Users emphasize its user-friendliness, comprehensive features, and excellent support.
VIPS has no recent reviews or ratings, offering no quantifiable data on user satisfaction. Its lack of recent feedback indicates lower confidence in its current performance.
Edge: Shiji.
Shiji’s pricing starts at $1,200 per month without a trial or freemium option, indicating a premium product aimed at mid-sized and larger hotels. VIPS offers a lower base price of $800 per month, but with no trial or detailed pricing tiers, making cost comparison difficult.
Despite the higher price point, Shiji’s extensive feature set and proven support justify its cost for hotels needing comprehensive solutions. VIPS might be suitable for smaller properties with limited budgets and operational needs.
Not ideal if your hotel is very small with basic needs, or if you prefer a system with minimal setup effort and low customization.
Not ideal if your hotel needs advanced reporting, integrations, or scalable features for growth.
Shiji Daylight PMS and VIPS PMS target different segments, with Shiji focusing on larger, more complex operations and VIPS catering to smaller hotels. Shiji’s strong review base, extensive feature set, and global presence make it the more reliable choice for hotels seeking growth and operational sophistication. VIPS may appeal to small hotels with minimal needs, but its lack of recent reviews makes its current performance uncertain.
If your hotel plans to expand, need extensive integrations, or require in-depth reporting, Shiji is the clear winner. For smaller, simpler properties prioritizing ease and cost, VIPS could suffice—but beware of limited feedback and support data.
In conclusion: for most hotels prioritizing reliability, features, and support backed by recent reviews, Shiji Daylight PMS is the superior option.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,200/mo | From $800/mo |
According to HTR's product database, Shiji Daylight PMS and VIPS PMS share 41 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Centralized user & role management | ||
| Channel Manager | ||
| Guest CRM | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Revenue management module | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 49 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Daylight PMS and VIPS PMS share many core Property Management Systems features, but each has unique capabilities. Shiji Daylight PMS offers 64 verified integration partners, while VIPS PMS offers 11. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Daylight PMS: No. VIPS PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 75 and VIPS has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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