The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 37 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use — especially for bed & breakfast properties (4.9/5), with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
VIPS stands out with exclusive features like Guest CRM and Revenue management module.
Side-by-side ratings based on 37 verified hotelier reviews on HTR.
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| Starting Price | From $1,200/mo | From $600/mo |
| Verified Reviews | 37 | 0 |
After analyzing 37 verified reviews, Shiji Group users most value its ease of use, support team, implementation, while VIPS users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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Integration Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #59 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #31 17 reviews | — |
| Large (75-199 rooms) ▾ | #11 16 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
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| Boutique ▾ | #32 19 reviews | — |
| Luxury ▾ | #26 25 reviews | — |
| Branded / Chain ▾ | #23 20 reviews | — |
| Extended Stay | #36 3 reviews | — |
By Region
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| North America | #32 4 reviews | — |
| Europe ▾ | #31 10 reviews | — |
| Asia Pacific ▾ | #15 5 reviews | — |
| Middle East ▾ | #3 15 reviews | — |
Shiji Daylight PMS and VIPS PMS address core property management needs but diverge sharply in scale, depth, and global reach. Shiji Daylight targets hotels of all sizes including luxury chains and boutique groups, offering 98 total features and 72 verified integrations. VIPS PMS focuses on small independent hotels and small groups, with a streamlined platform that includes 45 total features and 12 integrations.
Both systems centralize reservations, billing, and guest management, but Shiji’s cloud-native design and Single Guest Profile enable operational consistency across multiple properties worldwide. VIPS aims for simplicity and flexible deployment in smaller markets. The choice boils down to whether a property needs enterprise-grade scalability and broader ecosystem access (Shiji) or a lighter, more affordable solution for smaller portfolios (VIPS).
If your hotel is a luxury or branded property, or operates multiple locations across regions like North America, Europe, or Asia Pacific, Shiji’s 4.6/5 rating across 37 reviews and presence in 17 countries make it the clear choice. It supports complex group bookings, multi-currency transactions, and compliance features like PCI and GDPR that larger hotels require. Properties seeking advanced automation, integrated payment terminals, and detailed guest profiles will find Shiji’s 57 exclusive features critical.
If you run a small independent hotel or a small hotel group in Europe, VIPS PMS may suffice given its focus on front desk operations, basic revenue management, and booking engine capabilities. However, VIPS lacks recent reviews, limiting confidence in current product performance. Its smaller integration network and fewer features mean it fits better for hotels with simpler operational needs and tighter budgets. Lack of published pricing transparency and limited user feedback suggest a cautious approach.
Shiji Daylight PMS scores 4.6/5 for ease of use and onboarding based on 37 user reviews, highlighting its modern interface and intuitive workflows that reduce training time for front desk staff. Reviewers emphasize how its tablet-enhanced check-in and streamlined task management simplify daily operations. Although some mention occasional system slowness during peak check-out processes, the overall feedback points to smooth adoption.
VIPS PMS has no verified reviews on ease of use or onboarding, so its usability remains unproven by users. Without direct hotel feedback, it is difficult to assess staff adoption or training effectiveness compared to Shiji. Given the lack of data, the usability advantage cannot be confidently assigned.
Edge: Even.
Shiji Daylight PMS offers 57 unique hotel-relevant features absent from VIPS, including multi-lingual support, centralized user and role management, online 24/7 guest check-in and checkout, integrated CRS, group booking engine, real-time housekeeping status with a mobile app, automated night audit, and advanced rate management with custom rules. These features directly affect workflows: for instance, real-time housekeeping updates reduce room turnaround delays, while group booking engines streamline reservations for conferences or large parties.
VIPS PMS includes only 4 unique features—guest CRM, channel manager, booking engine, and a revenue management module—core functions that Shiji also covers but with more depth and integration. VIPS’s revenue management module is basic compared to Shiji’s RevPaR and ADR reporting and integration with advanced pricing tools like IDeaS and Duetto.
With 41 shared features, both cover the fundamentals, but Shiji’s extensive feature set translates into operational improvements across front desk, housekeeping, revenue, and guest engagement.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS has a customer support rating of 4.6/5 from 37 reviews, with users praising 24/7 availability and a professional, responsive support team. Reviewers note smooth implementation processes and accessible training materials including videos and guides, which reduce downtime and speed up staff onboarding. One reviewer characterized interactions as “easy and pleasant compared to other vendors,” reflecting a partnership approach.
VIPS PMS lacks any published reviews regarding customer support or onboarding. Without user feedback, it is impossible to evaluate the responsiveness, availability, or quality of VIPS’s support services.
Edge: Even.
Shiji Daylight PMS has 72 verified integrations, including partnerships with major channel managers like SiteMinder, revenue management systems like IDeaS and Duetto, booking engines, and payment gateways. These integrations enable hotels to automate distribution, dynamic pricing, and guest communication workflows, which are essential for hotels managing large volumes or multiple properties.
VIPS PMS connects to 12 verified partners, sharing only 4 integrations with Shiji (e.g., SiteMinder). Its unique integrations, such as MyStay and Omnitec Systems, cater to smaller properties but lack the breadth needed for large-scale operations or complex revenue strategies.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS holds a 4.6/5 overall rating across 37 reviews, with strong segment ratings: 4.6/5 from 19 Boutique Hotel reviews, 4.5/5 from 21 Branded Hotel reviews, and 4.6/5 from 8 Resort reviews. The last six months show 3 reviews only, indicating steady but reduced recent activity. Ratings consistently praise usability and support.
VIPS PMS has no verified reviews or ratings, so no comparative quality assessment is possible. This absence strongly favors Shiji when considering operational reliability and user satisfaction.
Edge: Even.
Shiji Daylight PMS charges a base price of $1,200 with no publicly available pricing per room or monthly fees, and no implementation fees. This upfront cost reflects its enterprise-grade capabilities and global support infrastructure.
VIPS PMS’s base price is $600, half of Shiji’s, with no additional pricing details disclosed. The lower base price suits smaller hotels with tighter budgets but must be weighed against fewer features and integrations.
Neither offers freemium versions or trial periods, requiring hotels to commit before hands-on evaluation.
Not ideal if:
Not ideal if:
Shiji Daylight PMS and VIPS PMS both serve the fundamental role of property management but differ starkly in scope and sophistication. Shiji delivers a cloud-native, scalable platform designed to unify operations across luxury and branded hotels worldwide, with extensive features and integrations that support automation, guest personalization, and compliance. VIPS offers a leaner, simpler PMS tailored for small independent hotels and groups, primarily in Europe, with fewer features and integrations.
Choose Shiji Daylight PMS if your property demands advanced functionality such as online check-in/out, multi-currency and tax configurations, integrated payment terminals, and a rich partner ecosystem. Its proven support, detailed reporting, and automation tools can reduce workload by 30% and improve guest satisfaction by 15%, as reported by mid-size chains. Choose VIPS PMS if your hotel is a small independent property seeking a cost-effective, straightforward PMS to manage core front desk and booking operations without extensive integration needs. However, the lack of verified reviews and limited global reach suggest careful evaluation before commitment.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,200/mo | From $600/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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| Spa & Wellness Module |
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Unique capabilities
It depends on your requirements. Shiji Daylight PMS and VIPS PMS share many core Property Management Systems features, but each has unique capabilities. Shiji Daylight PMS offers 72 verified integration partners, while VIPS PMS offers 12. Review the feature comparison above to see where they differ before switching.
Shiji Daylight PMS: No. VIPS PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 75 and VIPS has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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