VIPS PMS

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VIPS PMS

Unranked in Property Management Systems

All-in-one PMS for independent hotels and hotel groups

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What is VIPS?

Founded in 1988 | Headquarters in Utrecht (Netherlands) | 17 employees
VIPS PMS is a cloud property management system for independent hotels and small hotel groups. It brings reservations, front desk operations, payments, online bookings, and distribution into one platform, helping teams manage daily hotel operations more efficiently. Built for multi-property use, it also supports flexible integrations and optional modules, so it can fit into existing workflows and scale with your business while improving guest service.

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This description was generated by AI which analyzed the following sources to summarize a description of VIPS products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

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Verified hotelier reviews

Verified expert recommendations

Description provided by VIPS

FAQs

VIPS PMS Alternatives

Not sure if VIPS is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

Capabilities

Dashboarding & Reporting

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Online Booking Engine

Booking Engine
Our hotel booking platform is set up and managed directly from within VIPS CloudPMS. The intuitive step-by-step configuration process makes it easy for every hotelier to have their own booking engine on their website in the blink of an eye. VIPS Online Booking Engine ensures that your guests always see the most up-to-date availability and prices, providing a smooth and fast booking experience.

PREMIUM ADD-ON

Channel Manager

Channel Managers
VIPS Channel Manager, driven by RateGain, seamlessly integrates with VIPS CloudPMS, ensuring real-time updates on room availability, rates, and inventory across online channels. Opting for integration with VIPS Cloud PMS’s Channel Manager and Online Booking Engine includes comprehensive support from our technicians, offering end-to-end assistance to streamline your operations and maximize your online presence.

PREMIUM ADD-ON

Self-Checkin Kiosk

Contactless Check-in
In the hospitality industry, finding the right people for the right job is always a challenge. Staff shortages and turnover often impact operational efficiency and more importantly, your guests' experience. To relieve some of the pressure, a self-check-in/out kiosk can do wonders. The kiosk can be programmed to offer room upgrades, additional services, or special packages during the check-in process. It's also customizable to fit your hotel's branding.

PREMIUM ADD-ON

VIPS Planner

Concierge Software
Our Planner module allows for seamless activity and rental management. From renting a boat to booking a time slot on a high-rope course, our system efficiently categorizes rentals and activities, providing real-time availability for immediate bookings. Easily book via the user-friendly interface with a simple setup. If your requirements involve any sort of events or meetings, then we advise you to check the Meeting & Events Module.

PREMIUM ADD-ON

Activities & Rentals

Upselling Software
Our activities feature offers a diverse range of leisure choices such as excursions, sports classes, spa services, and entertainment. Regardless of the booking medium, any reservation of an activity seamlessly integrates into the main reservation, ensuring a cohesive and comprehensive guest experience.

PREMIUM ADD-ON

Meeting & Event Management

Event Management Software
VIPS Meeting & Events allows hotels to efficiently manage room allocations, track event details, and handle catering and audiovisual needs, all from within one system. This module enhances operational efficiency, improves communication with clients, and maximizes revenue opportunities by seamlessly aligning event management with room reservations and other hotel services.

PREMIUM ADD-ON

Communications

Guest Messaging Software
Easily manage how you communicate with guests. From online (group) registration and centralized profiles to fully customizable automated emails about guests' stays, our Communications module helps you cultivate a personalized experience, building guest loyalty and fostering a positive guest relationship.

INCLUDED

Multi-Property

Hotel Management Software
Effortlessly manage multiple hotel locations from one central system. This module allows you to coordinate reservations, guest information, and operational tasks across all of your properties. This means you have access to all key data with just a few clicks, no matter where you are. As a result, you can make faster and more efficient decisions, giving you more time to focus on what truly matters: providing an outstanding guest experience.‍

INCLUDED

DayUse

Hotel Reservations Software
Efficiently manage rooms for short-term stays, catering to guests who need accommodations for only a few hours. This module maximizes profits by enabling hotels to optimize room revenue as it generates income during off-peak times between the check-outs and check-ins of overnight guests. Your staff can easily manage dayuse reservations following the same procedures as normal and use the convenient planning overview that they're used to.

INCLUDED

Q4 '26 Property Management Systems Survey Insights

Is VIPS a good fit for your hotel?

Small
90% (694)
#1 of 52

Cloudbeds is a top Property Management Systems pick among small hotels on HotelTechReport, noted for its ability to centralize operations and prevent overbookings through reliable channel management. Reviewers appreciate the "clean and visually appealing" calendar, which simplifies reservation management and enhances daily workflows.

Mid-sized
92% (386)
#1 of 45

Mews is a top Property Management Systems pick among mid-sized hotels on HotelTechReport, noted for its open API that facilitates seamless integrations with various tools, enabling users to streamline operations effectively. This capability allows staff to automate repetitive tasks like check-ins and payments, freeing them to focus more on enhancing the guest experience.

Large
90% (80)
#2 of 25

Mews is a top Property Management Systems pick among large hotels on HotelTechReport for its cloud-native design that enables swift integration and continuous development, allowing teams to manage operations without lengthy setup. Hoteliers report that it significantly reduces manual tasks, leading to quicker check-ins and improved guest interactions.

Boutique Hotels
91% (562)
#1 of 50

Cloudbeds is a top Property Management Systems pick among boutique hotels on HotelTechReport because it provides a clear, organized calendar that allows hotel staff to manage reservations effectively, enabling quick checks on room availability and guest assignments. The ability to "move reservations on the calendar" enhances efficiency, making daily operations smoother.

Bed & Breakfast & Inns
97% (364)
#1 of 49

ThinkReservations is a top Property Management Systems pick among Bed and Breakfast operators on HotelTechReport, known for its “amazing support” that makes onboarding and daily use simple. The intuitive design allows team members to swiftly manage reservations, contributing to a smooth guest experience and efficient property operations.

Resorts
91% (394)
#1 of 47

Cloudbeds is a top Property Management Systems pick among resorts on HotelTechReport for its seamless integration of reservations and channel management, enabling easy control over inventory and pricing. Reviewers highlight its effectiveness in streamlining operations, especially its ability to manage room types and activities within a user-friendly interface that helps daily tasks run smoothly.

Europe
92% (714)
#1 of 35

Mews is a top Property Management Systems pick among mid-sized hotels in Europe on HotelTechReport, particularly valued for its automation capabilities that simplify daily operations like check-ins, invoicing, and guest communications. Users appreciate that Mews reduces manual work, allowing staff to focus more on guest interactions.

North America
97% (399)
#1 of 32

ThinkReservations is a top Property Management Systems pick among North American hoteliers on HotelTechReport, praised for its "excellent customer support" that offers timely responses and personalized assistance. This allows small hotels to manage reservations smoothly, enhancing operational efficiency and reducing stress for staff.

Asia Pacific
94% (340)
#3 of 15

Cloudbeds is a top Property Management Systems pick among Asia Pacific hoteliers on HotelTechReport, praised for its comprehensive calendar that simplifies daily operations by consolidating reservations, guest information, and occupancy details all in one place. This visibility allows staff to efficiently manage bookings and focus more on guest service.

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VIPS Reviews Summary

Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, VIPS PMS is the #327 most trending product in the Property Management Systems category (out of 364) and the #2794 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

VIPS’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

VIPS Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

VIPS Average VIPS

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VIPS Reviews

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VIPS Integrations

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Support

Unverified

VIPS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
Suppo Info Image Green check icon

2027

Learn more about the GCSC Certification

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HT Score

0/100

Recommended

0%

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