VIPS PMS

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VIPS PMS

Unranked in Property Management Systems

VIPS CloudPMS: Modular Powerhouse

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What is VIPS?

Founded in 1988 | Headquarters in Utrecht (Netherlands) | 17 employees
Embrace the future of hospitality with VIPS CloudPMS, our cutting-edge Property Management System. Revolutionize your operations, maximize revenue, and deliver memorable guest experiences. VIPS CloudPMS is a versatile, all-in-one hotel management solution built to simplify your daily tasks. From managing online bookings and guest communications to organizing meetings and events or enabling self-service check-ins, VIPS CloudPMS is designed to meet all your operational needs effortlessly.

VIPS PMS Alternatives

Not sure if VIPS is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

Capabilities

Dashboarding & Reporting

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Online Booking Engine

Booking Engine
Our hotel booking platform is set up and managed directly from within VIPS CloudPMS. The intuitive step-by-step configuration process makes it easy for every hotelier to have their own booking engine on their website in the blink of an eye. VIPS Online Booking Engine ensures that your guests always see the most up-to-date availability and prices, providing a smooth and fast booking experience.

PREMIUM ADD-ON

Channel Manager

Channel Managers
VIPS Channel Manager, driven by RateGain, seamlessly integrates with VIPS CloudPMS, ensuring real-time updates on room availability, rates, and inventory across online channels. Opting for integration with VIPS Cloud PMS’s Channel Manager and Online Booking Engine includes comprehensive support from our technicians, offering end-to-end assistance to streamline your operations and maximize your online presence.

PREMIUM ADD-ON

Self-Checkin Kiosk

Contactless Check-in
In the hospitality industry, finding the right people for the right job is always a challenge. Staff shortages and turnover often impact operational efficiency and more importantly, your guests' experience. To relieve some of the pressure, a self-check-in/out kiosk can do wonders. The kiosk can be programmed to offer room upgrades, additional services, or special packages during the check-in process. It's also customizable to fit your hotel's branding.

PREMIUM ADD-ON

VIPS Planner

Concierge Software
Our Planner module allows for seamless activity and rental management. From renting a boat to booking a time slot on a high-rope course, our system efficiently categorizes rentals and activities, providing real-time availability for immediate bookings. Easily book via the user-friendly interface with a simple setup. If your requirements involve any sort of events or meetings, then we advise you to check the Meeting & Events Module.

PREMIUM ADD-ON

Activities & Rentals

Upselling Software
Our activities feature offers a diverse range of leisure choices such as excursions, sports classes, spa services, and entertainment. Regardless of the booking medium, any reservation of an activity seamlessly integrates into the main reservation, ensuring a cohesive and comprehensive guest experience.

PREMIUM ADD-ON

Meeting & Event Management

Event Management Software
VIPS Meeting & Events allows hotels to efficiently manage room allocations, track event details, and handle catering and audiovisual needs, all from within one system. This module enhances operational efficiency, improves communication with clients, and maximizes revenue opportunities by seamlessly aligning event management with room reservations and other hotel services.

PREMIUM ADD-ON

Communications

Guest Messaging Software
Easily manage how you communicate with guests. From online (group) registration and centralized profiles to fully customizable automated emails about guests' stays, our Communications module helps you cultivate a personalized experience, building guest loyalty and fostering a positive guest relationship.

INCLUDED

Multi-Property

Hotel Management Software
Effortlessly manage multiple hotel locations from one central system. This module allows you to coordinate reservations, guest information, and operational tasks across all of your properties. This means you have access to all key data with just a few clicks, no matter where you are. As a result, you can make faster and more efficient decisions, giving you more time to focus on what truly matters: providing an outstanding guest experience.‍

INCLUDED

DayUse

Hotel Reservations Software
Efficiently manage rooms for short-term stays, catering to guests who need accommodations for only a few hours. This module maximizes profits by enabling hotels to optimize room revenue as it generates income during off-peak times between the check-outs and check-ins of overnight guests. Your staff can easily manage dayuse reservations following the same procedures as normal and use the convenient planning overview that they're used to.

INCLUDED

Q1 '26 Property Management Systems Survey Insights

Is VIPS a good fit for your hotel?

Small
89% (606)
#1 of 51

Small hotels say that Cloudbeds' Property Management System ranks highly in verified HotelTechReport reviews due to its ease of use, reliable OTA integration, and strong customer support. These features are crucial for Small hotels to streamline operations and enhance guest satisfaction.

Mid-sized
92% (391)
#1 of 45

Mid-sized hotels say that Mews's Property Management System receives high praise in verified HotelTechReport reviews for its automation capabilities, ease of use, and seamless integrations. These features notably simplify daily operations and reduce manual processing, enhancing operational efficiency.

Large
91% (252)
#1 of 20

Large hotels say that Oracle Hospitality's Property Management System, according to verified HotelTechReport reviews, integrates smoothly with third-party systems, assists with multi-property management, and enhances operational efficiency through streamlined workflows and real-time updates.

United States
97% (374)
#1 of 29

Hotels in the United States say that ThinkReservations' Property Management System is both user-friendly and invaluable for operational efficiency, meeting the diverse needs of small to mid-sized lodging properties. With robust customer support and ease of integration with online travel agencies, it is especially praised for enhancing revenue management, guest interactions, and minimizing technical issues, making it a preferred choice for properties that prioritize seamless booking processes and comprehensive reporting functionalities. However, there is a desire for further enhancements in group booking processes, reporting customizations, and integration with other systems to further address specific operational needs.

United Kingdom
99% (97)
#1 of 18

Hotels in the United Kingdom say that freetobook's Property Management Systems are essential for efficiently managing their operations, thanks to its user-friendly interface, exceptional local customer service, and flexibility in features that cater to both small and large businesses. Particularly important for UK hotels are the system's seamless OTA integrations, the ability to manage bookings and rates directly, and the emphasis on direct bookings, all of which enhance operational efficiency while preserving the personal touch through effective guest communication tools.

Canada
90% (79)
#1 of 16

Hotels in Canada say that WebRezPro's Property Management System stands out for its ease of use, excellent customer support, and ability to integrate with multiple booking channels, making it particularly suitable for small to medium-sized properties. Despite some users citing challenges with group reservations and reporting functions, the system's intuitive interface and prompt customer service effectively address language requirements and operational needs unique to Canadian hotels. The platform is praised for its continuous upgrades, ensuring it keeps pace with technology and consumer demands, which is essential for maintaining operational efficiency in an evolving market.

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VIPS Reviews Summary

Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A

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Achievements

Trending Product

This vendor's trending score is rising, VIPS PMS is the #322 most trending product in the Property Management Systems category (out of 344) and the #2763 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

VIPS’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

VIPS Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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VIPS Reviews

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VIPS Integrations

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Guest Messaging Software

Support

Unverified

VIPS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2026

Learn more about the GCSC Certification

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HT Score

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Recommended

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