The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 174 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Goki shines in ease of use and customer support , with exclusive features like Remote Checkin and Access Management Solution (Server Based).
WebLock shines , with exclusive features like Whitelabel Capability.
Side-by-side ratings based on 174 verified hotelier reviews on HTR.
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| Starting Price | From $400/mo | Contact sales |
| Verified Reviews | 174 | 0 |
After analyzing 174 verified reviews, Goki users most value its keyless entry, remote access management, guest communication, while WebLock users highlight . Click any theme to see what reviewers say.
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Keyless Entry
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Remote Access Management
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Guest Communication
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Integration with Activities
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Connectivity Issues
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Support Response Time
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Signal Strength
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How each product ranks among Hotel Keyless Entry Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #1 91 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 52 reviews | — |
| Large (75-199 rooms) ▾ | #2 13 reviews | — |
| X-Large (200+ rooms) ▾ | #2 11 reviews | — |
By Property Type
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| Boutique ▾ | #2 50 reviews | — |
| Luxury ▾ | #3 30 reviews | — |
| Branded / Chain ▾ | #3 16 reviews | — |
| Extended Stay ▾ | #1 20 reviews | — |
By Region
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| North America ▾ | #4 20 reviews | — |
| Europe ▾ | #1 45 reviews | — |
| Asia Pacific | #3 1 reviews | — |
Choosing the right hotel keyless entry system impacts your hotel's security, guest experience, and operational costs. Both Goki by Goki and WebLocks by Weblocks aim to provide contactless access solutions, but they differ significantly in maturity, support, and market presence. Goki, with its substantial review base and recent feedback, offers a proven track record, whereas WebLocks lacks recent reviews and detailed user insights. Which product better aligns with your hotel's needs?
Goki stands out as the more established system, boasting 155 recent reviews with a 4.2/5 overall rating and a high NPS score of 9.5/10. It covers a broad range of features, integrations, and a global presence, making it suitable for diverse hotel types. WebLocks, however, has zero recent reviews and no publicly available customer feedback, leaving its reliability and performance unverified.
Both solutions aim to provide contactless keyless entry, but Goki's detailed user feedback highlights its real-world effectiveness. WebLocks's lack of recent reviews raises questions about its current market traction and user satisfaction. Given the data, do you feel confident choosing a system with proven performance and support?
If your hotel needs a scalable, well-supported keyless entry system with a proven track record across multiple regions, go with Goki. Its extensive feature set—including guest management dashboards, remote check-in, multi-property management, and SDKs—serves properties seeking operational efficiency and seamless integrations.
If your hotel requires a simple, perhaps lower-cost solution that might suit small or niche operations, WebLocks could be considered, though its lack of recent reviews makes it a risky choice. For hotels prioritizing reliability, support, and proven results, Goki remains the clear choice.
Goki's UI and onboarding process receive high praise, with a 4.79/5 ease of use rating and positive feedback from users who value its intuitive app and straightforward setup. Support responsiveness and onboarding experiences are rated 4.58/5, with many reviews highlighting quick, helpful responses and smooth implementation.
In contrast, WebLocks offers no recent review data or user feedback, making it impossible to assess its ease of use or support quality. Given Goki’s well-documented user-friendly interface and support, edge: Goki.
Goki provides 12 unique features, including guest management dashboards, notifications, multi-property management, remote check-in, mobile app, and a developer SDK. These features support complex hotel operations and customization options, creating a flexible platform for various property types.
WebLocks's feature set remains undisclosed, with no verified features or integrations publicly available. Goki’s comprehensive feature list and active development suggest it offers significantly more tools to optimize your operations. Edge: Goki.
Goki’s support rating is 4.75/5, with numerous reviews praising its quick, helpful responses and professional onboarding. Customers often mention how the support team helped them navigate technical issues and ensured smooth deployment.
WebLocks offers no recent support reviews or customer feedback, leaving its support quality uncertain. Without proven support metrics, Goki’s strong track record makes it the safer, more reliable choice. Edge: Goki.
Goki boasts integrations with 22 verified partners, including Booking.com, RMS, Cloudbeds, Preno, and Yanolja, covering a wide range of hotel management platforms. These integrations facilitate smooth operation and data flow, saving time and reducing errors.
WebLocks has no publicly listed integrations or verified partner data, limiting its appeal for hotels seeking a unified, integrated operation. Goki’s extensive ecosystem clearly gives it the edge. Edge: Goki.
Goki's reviews indicate a strong overall score, with 95% of users willing to recommend it. Its reviews span hotel segments like hostels, boutique hotels, and resorts, with consistent positive feedback about its reliability, ease of use, and support.
WebLocks, lacking recent reviews or ratings, cannot be assessed for user satisfaction. Given the visible review volume and recent feedback, Goki is the more trusted option across hotel segments. Edge: Goki.
Goki's pricing starts at a base fee of $400, with no mention of monthly fees or implementation costs. Its transparent pricing model, combined with a free trial, offers predictability for your budgeting.
WebLocks does not disclose pricing information, making it difficult to compare costs directly. Without clear pricing details or a trial offer, Goki’s transparent model provides a better basis for your decision. Edge: Goki.
Goki offers an established, feature-rich, and well-supported solution with a proven track record across various hotel types. Its extensive integrations, high user satisfaction, and continuous updates make it suitable for hotels seeking reliable, scalable access control.
WebLocks, lacking recent reviews and detailed features, presents an uncertain choice. Its minimal public information and no verified support or integrations suggest it’s best avoided unless your hotel has very simple needs or is in a testing phase.
If your hotel values proven performance, support, and feature depth, go with Goki. For hotels with very niche, basic needs, or budget constraints, WebLocks might be considered, but beware of the risks due to limited public data.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Door Hardware
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| Door Hardware and Locks | ||
| Door Lock Upgrade Kit | ||
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Access Management
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| Access Management (Cloud Based) | ||
| Access Management Solution (Server Based) | ||
| Guest Management Dashboard | ||
| Google Wallet Integration | ||
| Multi-Property Management | ||
| Notifications | ||
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Guest App
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| Mobile App | ||
| Whitelabel Capability | ||
| Remote Checkin | ||
| Keyless Entry | ||
| Apple Watch App | ||
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Compatibility
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| Door Lock Upgrade Kit | ||
| Apple Watch App | ||
| Developer SDK | ||
| Google Wallet Integration |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We want our competitive advantage to be our Efficiency, we seek to differentiate ourselves from the positioning of traditional hostels that run manual operations and define our ide..."
No published case study for this goal yet.
"THE BLUE was one of the first fully digital hotels in Australia and with goki having the integration to our preferred PMS it was a no brainer to give it a go. With a contactless an..."
No published case study for this goal yet.
What hoteliers love
Goki's keyless entry system is praised for providing a seamless experience and improving security by abolishing the need for physical keys. Guests app... Goki's keyless entry system is praised for providing a seamless experience and improving security by abolishing the need for physical keys. Guests appreciate the convenience, and hoteliers highlight its contribution to smoother check-ins and enhanced operational efficiency.
Reviewers discussed the value of managing room access remotely, allowing for flexibility in guest arrivals and reducing the workload at the front desk... Reviewers discussed the value of managing room access remotely, allowing for flexibility in guest arrivals and reducing the workload at the front desk, particularly beneficial for properties with limited staff or no 24-hour operation.
The integrated messaging feature allows hotels to communicate efficiently with guests, enhancing the guest experience by addressing concerns or prefer... The integrated messaging feature allows hotels to communicate efficiently with guests, enhancing the guest experience by addressing concerns or preferences quickly. It has been particularly praised for transparency in informing guests about events or issues.
Where hoteliers push back
A few reviewers mentioned connectivity issues with Goki's system, such as problems when the internet goes down. These interruptions can affect the sys... A few reviewers mentioned connectivity issues with Goki's system, such as problems when the internet goes down. These interruptions can affect the system's efficacy, suggesting room for improvement in offline capabilities.
While Goki's support team is generally responsive, some users noted delays in communication, particularly those based in areas with significant time z... While Goki's support team is generally responsive, some users noted delays in communication, particularly those based in areas with significant time zone differences from Goki's support team.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Goki and WebLock share many core Hotel Keyless Entry Systems features, but each has unique capabilities. Goki offers 22 verified integration partners, while WebLock offers 4. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Goki leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Goki: No. WebLock: No. Neither product currently offers a free tier. Most Hotel Keyless Entry Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Goki has an HT Score of 100 and WebLock has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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