A mobile all-in-one POS platform designed for hotel restaurants.
Operations
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FrontRest
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
ICG Software has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is ICG Software?
Founded in 1985 | Headquarters in | 20 employees
FrontRest is a comprehensive property management system (PMS) designed to streamline operations within hospitality environments such as hotels, restaurants, and other service-oriented businesses. The platform centralizes various operational aspects, from reservations and billing to staff management and inventory control, ensuring seamless workflows and enhanced efficiency. By optimizing resources and automating routine tasks, FrontRest allows businesses to focus on providing excellent customer service and increasing profitability. Scalable and adaptable, it meets the needs of different business types and sizes, offering a tailored solution that aligns with specific operational goals.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of ICG Software products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
ICG Software Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
ICG Software Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by ICG Software
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
ICG Software's Provided Description:
"Scalable and adapted to each business type and size. ICG products and devices cover all your establishment requirements and offer an integrated solution that improves efficiency, optimizes resources and increases the benefits of the establishments."
FAQs
ICG Software doesn’t have any screenshots available
Features
Order Management
4/5 features
Inventory Management
4/5 features
CRM & Loyalty
4/5 features
Accounting
4/5 features
Payments
4/5 features
Analytics & Insights
4/5 features
Delivery
4/5 features
Other
0/2 features
Available Add-ons & Modules
AppTeleComanda
Hotel POS Systems
Improve customer service by optimizing the service in terraces, tables and rooms. Increase the tables rotation and reduce service times with TeleComanda. Send orders instantly to the kitchen screens or printers installed in a different production order. Collect the sale directly from the tables even with a credit card connecting a wireless PinPad.
ICGManager
Hotel POS Systems
Receive in real time all sales and cash closings of each point of sale. Update centrally items, pricing, promotions, user profiles... Define offer strategies, promotions and customer loyalty. Manage and control the items supply and raw materials from the headquarter to branches.
ICGAnalytics
Hotel POS Systems
Navigate through your business information from any place and device with a single click. Through KPI, tables, graphics, and cubes you may compile, analyse and transform the information necessary for decisions making in real time. Available in desktop format and also native app for Android and iOS.
CashDro
Hotel POS Systems
Control and keep your business cash safe with the CashDro solution. By incorporating CashDro in your points of sale, cash is closed immediately and without discrepancies, cash is always safe, unknown cash losses are avoided, counterfeit bills are rejected and exchange errors are eliminated.
Q1 '26 Hotel POS Systems Survey Insights
Is ICG Software a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 6
Large
91%
(94)
Large hotels say that Oracle Hospitality's Hotel Restaurant POS System excels in integration, scalability, and real-time data synchronization, according to verified HotelTechReport reviews. These features streamline operations and improve efficiency across multiple properties, a key advantage for Large establishments.
#1
of 5
Mid-sized
96%
(103)
Mid-sized hotels say that HOTELTIME's Hotel Restaurant POS System ranks highly in verified HotelTechReport reviews due to its seamless cloud-based accessibility, reliable customer support, and intuitive interface. These features are repeatedly noted for enhancing efficiency in Mid-sized hotels.
#1
of 4
Enterprise
89%
(25)
X Large hotels say that Oracle Hospitality's Hotel Restaurant POS System ranks highly in verified HotelTechReport reviews for its robust integration with Opera PMS, flexible cloud accessibility for streamlined operations, and comprehensive data analytics which facilitate informed decision-making.
Large
91%
(94)
#1
of 6
Large hotels say that Oracle Hospitality's Hotel Restaurant POS System excels in integration, scalability, and real-time data synchronization, according to verified HotelTechReport reviews. These features streamline operations and improve efficiency across multiple properties, a key advantage for Large establishments.
Mid-sized
96%
(103)
#1
of 5
Mid-sized hotels say that HOTELTIME's Hotel Restaurant POS System ranks highly in verified HotelTechReport reviews due to its seamless cloud-based accessibility, reliable customer support, and intuitive interface. These features are repeatedly noted for enhancing efficiency in Mid-sized hotels.
Enterprise
89%
(25)
#1
of 4
X Large hotels say that Oracle Hospitality's Hotel Restaurant POS System ranks highly in verified HotelTechReport reviews for its robust integration with Opera PMS, flexible cloud accessibility for streamlined operations, and comprehensive data analytics which facilitate informed decision-making.
Rank
Region
Popular alternatives
#1
of 5
Europe
95%
(204)
Hotels in Europe say that HOTELTIME's Hotel POS Systems excel in user-friendliness, reliability, and strong customer support, which are critical factors for European hotels managing diverse operational needs in a cloud-based environment. The seamless integrations with third-party apps, intuitive controls, and availability of advanced reporting tools help streamline operations and improve guest experiences, although there is a desire for enhancements in customization options and in-depth analytics for better strategic decisions.
#1
of 5
North America
85%
(35)
Hotels in North America say that Oracle Hospitality's Hotel POS Systems offer robust and comprehensive solutions, providing ease of integration with existing hotel and restaurant operations, which is crucial for improving efficiency and guest experiences. While the system's advanced functionality and ability to handle complex transactions are well-regarded, there is a consistent desire for Oracle to improve their support services, billing processes, and the customization of reports to better meet the specific operational needs of North American hotel businesses.
#1
of 4
Asia Pacific
94%
(120)
Hotels in Asia Pacific say that Oracle Hospitality's Hotel POS Systems are particularly beneficial for their cloud accessibility, integration capabilities, and scalability, addressing the region's need for flexible, multi-property management solutions. They value the system’s ability to streamline operations and enhance guest service by enabling access from anywhere, but suggest improvements in support response times and customization features to better match local operational requirements and reporting needs. As hotel operations in this region often require robust data management and quick adaptability to diverse cultural and regulatory environments, these factors are vital for selecting a suitable POS system provider.
Europe
95%
(204)
#1
of 5
Hotels in Europe say that HOTELTIME's Hotel POS Systems excel in user-friendliness, reliability, and strong customer support, which are critical factors for European hotels managing diverse operational needs in a cloud-based environment. The seamless integrations with third-party apps, intuitive controls, and availability of advanced reporting tools help streamline operations and improve guest experiences, although there is a desire for enhancements in customization options and in-depth analytics for better strategic decisions.
North America
85%
(35)
#1
of 5
Hotels in North America say that Oracle Hospitality's Hotel POS Systems offer robust and comprehensive solutions, providing ease of integration with existing hotel and restaurant operations, which is crucial for improving efficiency and guest experiences. While the system's advanced functionality and ability to handle complex transactions are well-regarded, there is a consistent desire for Oracle to improve their support services, billing processes, and the customization of reports to better meet the specific operational needs of North American hotel businesses.
Asia Pacific
94%
(120)
#1
of 4
Hotels in Asia Pacific say that Oracle Hospitality's Hotel POS Systems are particularly beneficial for their cloud accessibility, integration capabilities, and scalability, addressing the region's need for flexible, multi-property management solutions. They value the system’s ability to streamline operations and enhance guest service by enabling access from anywhere, but suggest improvements in support response times and customization features to better match local operational requirements and reporting needs. As hotel operations in this region often require robust data management and quick adaptability to diverse cultural and regulatory environments, these factors are vital for selecting a suitable POS system provider.
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ICG Software Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, FrontRest is the #119 most trending product in the Hotel POS Systems category (out of 140) and the #2323 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreICG Software’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
ICG Software Pricing
Pricing Available By Request
ICG Software has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Support
Unverified
ICG Software has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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