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Roommatik
4.8 (7 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Roommatik
Unranked in Contactless Check-in
Completely unattended self check-in solutions
96% recommended by 7 hotels
Roommatik has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Roommatik?
Founded in 2019 | Headquarters in Vigo (Spain) | 3 employees
Roommatik is a comprehensive self-service solution that streamlines hotel front desk operations through its self check-in kiosks and key dispensers. The platform automates crucial processes such as online check-in, guest identity verification, locker control, energy management, and provides remote assistance. By integrating seamlessly with leading property management systems, electronic locks, and payment gateways, Roommatik ensures a smooth, efficient guest experience, allowing guests to arrive, verify their identity, and access their rooms with minimal wait times. This enhances operational efficiency and guest satisfaction.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Roommatik products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Roommatik Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Roommatik Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Roommatik
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Roommatik's Provided Description:
"Roommatik designs and manufactures self check-in kiosks and key dispensers, and builds the software that automates the hotel front desk: online check-in, guest identity verification, locker control, energy management and remote assistance. The platform integrates with leading property management systems (PMS), electronic locks and payment gateways, so guests can arrive, verify their identity and reach their room without waiting at reception."
FAQs
Roommatik Alternatives
Not sure if Roommatik is right for your hotel? Here are similar Contactless Check-in vendors that could be a good fit for your hotel:
Capabilities
Self check-in kiosks
Self check-in kiosks
Roommatik designs and manufactures self check-in kiosks and key dispensers, and builds the software that automates the hotel front desk: online check-in, guest identity verification, locker control, energy management and remote assistance. The platform integrates with leading property management systems (PMS), electronic locks and payment gateways, so guests can arrive, verify their identity and reach their room without waiting at reception
Online check-in for hotels
Online check-in for hotels
With Roommatik online check-in, registration is done before the guest walks through the door: you receive complete, verified data, and they collect their key with no waiting.
Air Lobby: The deskless reception
Air Lobby: The deskless reception
With Air Lobby, your team is no longer tied to a fixed point and moves with the guest: welcome, register and take payment from the same device.
Features
Pre-Arrival & Check-in
4/5 features
Information Collection
4/5 features
Translations
4/5 features
Payments & Authorization
4/5 features
Mobile Key
4/5 features
Upgrades & Upselling
4/5 features
Other
1/1 features
Q1 '26 Contactless Check-in Survey Insights
Is Roommatik a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 10
Small
94%
(129)
Duve is commonly considered an alternative to Roommatik for Small hotels due to its ability to streamline guest check-ins through contactless methods and enhance guest communication efficiently, although concerns about support responsiveness and the complexity of backend operations are often noted.
Small
94%
(129)
#1
of 10
Duve is commonly considered an alternative to Roommatik for Small hotels due to its ability to streamline guest check-ins through contactless methods and enhance guest communication efficiently, although concerns about support responsiveness and the complexity of backend operations are often noted.
Rank
Region
Popular alternatives
#1
of 10
Europe
93%
(220)
Duve is commonly considered an alternative to Roommatik for Europe hotels due to its robust guest communication and upselling capabilities, although some users indicate a need for improvement in support responsiveness and integration efficiency.
Europe
93%
(220)
#1
of 10
Duve is commonly considered an alternative to Roommatik for Europe hotels due to its robust guest communication and upselling capabilities, although some users indicate a need for improvement in support responsiveness and integration efficiency.
Rank
Country
Popular alternatives
#1
of 2
Spain
93%
(19)
Duve is commonly considered an alternative to Roommatik for Es hotels due to its ability to significantly streamline the check-in process and enhance guest communication through a centralized app, although integration issues with PMS systems may require attention.
Spain
93%
(19)
#1
of 2
Duve is commonly considered an alternative to Roommatik for Es hotels due to its ability to significantly streamline the check-in process and enhance guest communication through a centralized app, although integration issues with PMS systems may require attention.
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Roommatik Reviews Summary
Ease of Use
4.9/5
Customer Support
4.7/5
ROI
4.8/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Roommatik is the #26 most trending product in the Contactless Check-in category (out of 86) and the #1572 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreRoommatik’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Roommatik Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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No matching results
Compare Roommatik to Top Alternatives
Offer your guests to check-in online before their arrival so they can skip the long lines at reception! Contactless is the new standard.
Guest Experience. Hotel Operations. Seamlessly Magical.
Want to find out if Roommatik is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
9
Very happy with the Roommatik check-in kiosk!
Director from 10 to 24 room Airport/Conference Hotel in Vilademuls (Spain)
Verified
2 years ago
We have had it for almost 2 years. At first we had the typical and expected configuration problems (more due to others than Roommatik, who always solved the problems quickly), but it has been used for more than 350 times and we are happy! Whenever we have had a problem, they have attended to us within 24 hours and solved it, so the after-sa...
Spain
Spain
Director
Small Hotel
10
Complements the reception
JEFA RESERVAS from 10 to 24 room Bed & Breakfast & Inn in Alcudia (Balearic Islands)
Verified
2 years ago
The help it gives when checking in. Facilitates data collection and invoice collection.
Balearic Islands
Balearic Islands
JEFA RESERVAS
Small Hotel
10
Roommatik
Gerente from 10 to 24 room Airport/Conference Hotel in El Molar (Spain)
Verified
2 years ago
Customers do not have to wait to check-in, it relieves the work at the reception when several people arrive at the same time.
Spain
Spain
Gerente
Small Hotel
10
Ease
Recepción from 10 to 24 room Bed & Breakfast & Inn in SantillanadelMar (Spain)
Verified
3 years ago
Roommatik offers a check-in machine that allows us to not have staff at all hours. The client has the ease of being able to access the hotel at any time they need.
Spain
Spain
Recepción
Small Hotel
10
Excellent kiosks and support
General Manager from 25-49 room City Center Hotel in Vitoria-Gasteiz (Spain)
Verified
3 years ago
We have automated the check-in process to be able to focus staff efforts on truly productive tasks. The kiosks are really easy to use, from the guest's point of view, and very manageable from the point of view of our staff. The support they provide is very efficient and friendly.
Spain
Spain
General Manager
Small Hotel
10
Kioskos and help Machines
Hotelier from 10 to 24 room Branded Hotel in Marcilla (Spain)
Verified
3 years ago
Everything. It is easy, fast in the communication, a good company in everything. Each day is better. We are very happy with them, amazing simply
Spain
Spain
Hotelier
Small Hotel
8
Telegram app makes it very easy to follow every check in and see if the pro
General Manager from 75-99 room Bed & Breakfast & Inn in Tres Cantos (Spain)
Verified
6 years ago
Telegram app makes it very easy to follow every check in and see if the process went right or wrong. It also allows you to make key rooms even when you are not at the hotel. It is also very convenient to avoid personal contact and ensure safety regarding Covid19.
Spain
Spain
General Manager
Mid-Sized Hotel
- 1
It looks like Roommatik is not recommended by any hotels
Check out the top 10 most recommended Roommatik alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Self service check-in process that enables guests to search for their bookings, complete payment, issue room keycard, scan travel ids and more. Better experience for the guests, less work for the front desk team and lower operational costs as the Roommatik kiosk could replace nigh duty completely.
Showing all answers to: "What does this product or service do well?"
Self service check-in process that enables guests to search for their bookings, complete payment, issue room keycard, scan travel ids and more. Better experience for the guests, less work for the front desk team and lower operational costs as the Roommatik kiosk could replace nigh duty completely.
Question:
What differentiates this product or service from the competition?
Answer:
Exceptional product design and quality with a variety of product models to choose from that bet matches the use case. The quality of integration with different tech solutions including access control systems and payments systems.
Showing all answers to: "What differentiates this product or service from the competition?"
Exceptional product design and quality with a variety of product models to choose from that bet matches the use case. The quality of integration with different tech solutions including access control systems and payments systems.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Introduce a self service check-in flow for your late arrivals and walk in guests by installing the Roommatik kiosk right next to the main entrance door. Instead of having a full time night auditor introduce remote monitoring instead.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Introduce a self service check-in flow for your late arrivals and walk in guests by installing the Roommatik kiosk right next to the main entrance door. Instead of having a full time night auditor introduce remote monitoring instead.
Are you a consultant or vendor that recommends Roommatik?
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Roommatik Integrations
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Support
Unverified
Roommatik has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Products Reviewed
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Ease of Use
0.0/5
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ROI
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0.0/5
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