Hotefy (by Orderlina)

5.0 (5 REVIEWS)

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0 out of 100
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Hotefy (by Orderlina)

5.0 (5 REVIEWS)

Unranked in Mobile Ordering & Room Service

The Ultimate Guest Experience

Orderlina has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

What is Orderlina?

Founded in 2019 | Headquarters in Australia | 5 employees
Hotefy (by Orderlina) is a guest engagement and service optimization platform for hotels. Guests scan a QR code to instantly interact with your hotel's services without needing to download any app. This digital interface allows for unlimited room and pool orders for food and beverage, SPA services, and tours, thereby increasing revenue. The platform supports guest chat functionalities, enabling your staff to interact and upsell to multiple guests simultaneously in any language, reducing staffing requirements. By using Hotefy, hotels can also boost guest ratings with more TripAdvisor and Google Map reviews and reduce housekeeping costs as guests can opt for lower frequency in room cleaning, making it a versatile and valuable addition to current business operations.

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This description was generated by AI which analyzed the following sources to summarize a description of Orderlina products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Orderlina

FAQs

Hotefy (by Orderlina) Alternatives

Not sure if Orderlina is right for your hotel? Here are similar Mobile Ordering & Room Service vendors that could be a good fit for your hotel:

Capabilities

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Orderlina doesn’t have any benefits or use cases available

Features

Digital Menus

4/5 features

Ordering

4/5 features

Payments

4/5 features

Delivery & Logistics

4/5 features

Orderlina Reviews Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.8/5
ROI
5.0/5
Implementation
4.8/5

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Achievements

Trending Product

This vendor's trending score is rising, Hotefy (by Orderlina) is the #14 most trending product in the Mobile Ordering & Room Service category (out of 49) and the #951 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Orderlina’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Orderlina Pricing

Pricing Available By Request

Orderlina has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Orderlina Reviews

Hotelier Rating

Excellent
5
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Small (1)
  • Mid-Sized (1)
  • Large (3)

Country

  • Thailand
    Thailand
    (4)

Region

  • Asia Pacific
    Asia Pacific
    (4)
10

Best online ordering system? You found it.

General Manager from 25-49 room Boutique in Tsilivi (Planos) (Ionian Islands)

Verified
2 years ago
The best thing with orderlina is you can setup everything with a little help from their team in a mater of hours. And you can make many other things like online check-in, sell tours and activities or book spa sessions with seperate menu . You can also create individual qr codes for each of your rooms or your tables. Also in the + side is th...
Country Ionian Islands
General Manager
Mid-Sized Hotel
10

Smart&perfect app.

Duty Manager from 10 to 24 room Boutique in Thong Krut (Thailand)

Verified
2 years ago
Application is easy to use. I like all the functions in this application. We can check the summary order and also can add-on by ourselves.
Country Thailand
Duty Manager
Small Hotel
10

Overall it was designed for all users to utilize its programe to make the life much easier.

General Manager from 100 to 199 room Resort in Tambon Nong Thale (Thailand)

Verified
2 years ago
- It is so convenience to use the program both customer and staff, it also made the job easier and more efficiency.
Country Thailand
General Manager
Large Hotel
10

Great product with even better service.

FB Manager from 100 to 199 room Resort in Kamala (Thailand)

Verified
2 years ago
Since implementing Hotefy, revenues and happy guests are on the rise. Staff is also very happy to have a good tool to work with. Fast reliable and easy to understand from guests and staff. Service from the company is great and always available to solve any issues. We are very happy with our first 4 months and counting.
Country Thailand
FB Manager
Large Hotel
10

Fantastic Results & Great Service

Executive Assistant Manager from 100 to 199 room Boutique in Patong (Thailand)

Verified
3 years ago
We haven't looked back since we decided to install the Hotefy system. We immediately saw our room service orders increase by a massive 60 percent and a lot more customer interaction with the restaurant. Based on that wethen decided to remove all of our paper restaurant menus and instead used the qr code system which gave us a massive saving...
Country Thailand
Executive Assistant Manager
Large Hotel
  • 1

Recommend empty

It looks like Orderlina is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

Hotefy by Orderlina is a great product for the hotel guest engagement, F&B orders, communication between hotel guests and hotel staff, upselling and basically for any inquiries the guest might need during their stay.

Question:

What differentiates this product or service from the competition?

Answer:

Hotefy by Orderlina is highly customizable and is used as a web-app which doesn't require the guests to download any software into their mobile phone. Their onboarding is very detailed and oriented exactly at the targets the hotel sets. This brings great results and makes the customer (hotel) as well as hotel guests happy to use the app.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

The hoteliers should be prepared for the onboarding before it gets started and set concrete targets and goals. Historical revenue vs expected figures in order to be able to evaluate the results. High attention needs to be given to the app promoting to the guests and motivating them to use the app. Training of the team on how to use the app and set standards of communication with the guests through the app is also very important.

RecommendationAvatar + 0 recommend
Recommended by
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Marek Varous Area Manager SE Asia @ HotelTime Solutions
RecommendationAvatar
Marek Varous Area Manager SE Asia @ HotelTime Solutions
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Support

Unverified

Orderlina has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2025

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Recommended

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