Hotefy (by Orderlina)

5.0 (5 REVIEWS)

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Hotefy (by Orderlina)

5.0 (5 REVIEWS)

Unranked in Mobile Ordering & Room Service

Progressive Digital Solutions for Restaurants, Hotels, and Hospitality Spaces

Orderlina has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.8/5
ROI
5.0/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Hotefy (by Orderlina) is the #13 most trending product in the Mobile Ordering & Room Service category (out of 45) and the #566 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Orderlina’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Hotefy (by Orderlina)
Founded in 2019 | Headquarters in Australia | 5 employees
Guests scan a QR code to immediately interact with your hotel's services - no app to download. Increase revenue with unlimited room & pool orders for F&B, SPA and tours. Reduce staffing requirements with guest chat. They can interact and upsell with multiple guests at once in any language. Increase guest ratings with more TripAdvisor and Google Map reviews. Reduce housekeeping costs as guests opt for a lower frequency of room cleaning.

Capabilities

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Orderlina doesn’t have any benefits or use cases available

Features

Digital Menus

4/5 features

Ordering

4/5 features

Payments

4/5 features

Delivery & Logistics

4/5 features

Pricing

Pricing Available By Request

Orderlina has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
5
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Small (1)
  • Medium (1)
  • Large (3)

Country

  • Thailand
    Thailand
    (4)
  • Greece
    Greece
    (1)

Region

  • Europe
    Europe
    (1)
  • Asia Pacific
    Asia Pacific
    (4)
10

Best online ordering system? You found it.

General Manager from 25-49 room Boutique in Planos (Greece)

Verified
8 months ago
The best thing with orderlina is you can setup everything with a little help from their team in a mater of hours. And you can make many other things like online check-in, sell tours and activities or book spa sessions with seperate menu . You can also create individual qr codes for each of your rooms or your tables. Also in the + side is th...
Country Greece
General Manager
Medium Hotel
10

Smart&perfect app.

Duty Manager from 10 to 24 room Boutique in Thong Krut (Thailand)

Verified
9 months ago
Application is easy to use. I like all the functions in this application. We can check the summary order and also can add-on by ourselves.
Country Thailand
Duty Manager
Small Hotel
10

Overall it was designed for all users to utilize its programe to make the life much easier.

General Manager from 100 to 199 room Resort in Tambon Nong Thale (Thailand)

Verified
9 months ago
- It is so convenience to use the program both customer and staff, it also made the job easier and more efficiency.
Country Thailand
General Manager
Large Hotel
10

Great product with even better service.

FB Manager from 100 to 199 room Resort in ตำบล กมลา (Thailand)

Verified
10 months ago
Since implementing Hotefy, revenues and happy guests are on the rise. Staff is also very happy to have a good tool to work with. Fast reliable and easy to understand from guests and staff. Service from the company is great and always available to solve any issues. We are very happy with our first 4 months and counting.
Country Thailand
FB Manager
Large Hotel
10

Fantastic Results & Great Service

Executive Assistant Manager from 75-99 room Resort in ตำบลป่าตอง (Thailand)

Verified
2 years ago
We haven't looked back since we decided to install the Hotefy system. We immediately saw our room service orders increase by a massive 60 percent and a lot more customer interaction with the restaurant. Based on that wethen decided to remove all of our paper restaurant menus and instead used the qr code system which gave us a massive saving...
Country Thailand
Executive Assistant Manager
Large Hotel
  • 1

Recommend empty

It looks like Orderlina is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

Hotefy by Orderlina is a great product for the hotel guest engagement, F&B orders, communication between hotel guests and hotel staff, upselling and basically for any inquiries the guest might need during their stay.

Question:

What differentiates this product or service from the competition?

Answer:

Hotefy by Orderlina is highly customizable and is used as a web-app which doesn't require the guests to download any software into their mobile phone. Their onboarding is very detailed and oriented exactly at the targets the hotel sets. This brings great results and makes the customer (hotel) as well as hotel guests happy to use the app.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

The hoteliers should be prepared for the onboarding before it gets started and set concrete targets and goals. Historical revenue vs expected figures in order to be able to evaluate the results. High attention needs to be given to the app promoting to the guests and motivating them to use the app. Training of the team on how to use the app and set standards of communication with the guests through the app is also very important.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Marek Varous Area Manager SE Asia @ HotelTime Solutions
RecommendationAvatar
Marek Varous Area Manager SE Asia @ HotelTime Solutions
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Support

Unverified

Orderlina has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

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HT Score

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Recommended

100%

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