Hotefy (by Orderlina)

Ranked 10 (out of 43) in Mobile Ordering & Room Service

Mobile Ordering & Room Service

Progressive Digital Solutions for Restaurants, Hotels, and Hospitality Spaces

Ratings Snapshot

Certificate of Excellence
Read 1 reviews
100%
Recommend
HTR Score icon
HT SCORE
74 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Hotefy (by Orderlina) has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #10 out of 43 in Mobile Ordering & Room Service

Ease of Use
5.0/5
ROI
5.0/5
Implementation
5.0/5
Customer Support
5.0/5
Verified Customer Support

Orderlina’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Hotefy (by Orderlina) Overview

Top Alternative: Easyway F&B

Hotefy (by Orderlina) Overview

Guests scan a QR code to immediately interact with your hotel's services - no app to download. Increase revenue with unlimited room & pool orders for F&B, SPA and tours. Reduce staffing requirements with guest chat. They can interact and upsell with multiple guests at once in any language. Increase guest ratings with more TripAdvisor and Google Map reviews. Reduce housekeeping costs as guest...

About Orderlina

Founded in 2019 | Headquarters in Australia | 5 employees

QR Menus for Contactless Ordering & Payments for Restaurants & Hotels. Less order admin for brand growth. No commissions. Ever!

1/3

Integrates with

  • Payments Processing Software
  • Property Management Systems
Browse integrations (2 verified)

Pros & Cons

Like 100% recommend

Executive Assistant Manager

We haven't looked back since we decided to install the Hotefy system. We immediately saw our room service orders increase by a massive 60 percent and a lot more customer interaction with the restaurant. Based on that wet...

Executive Assistant Manager

I only have positive things to give feedback on as all aspects of the system and service have been excellent.

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Hotefy by Orderlina is a great product for the hotel guest engagement, F&B orders, communication between hotel guests and hotel staff, upselling and basically for any inquiries the guest might need during their stay.

by Marek Varous (HotelTime Solutions) on May 28, 2022

Question:

What differentiates this product or service from the competition?

Answer:

Hotefy by Orderlina is highly customizable and is used as a web-app which doesn't require the guests to download any software into their mobile phone. Their onboarding is very detailed and oriented exactly at the targets the hotel sets. This brings great results and makes the customer (hotel) as wel...

by Marek Varous (HotelTime Solutions) on May 28, 2022

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

The hoteliers should be prepared for the onboarding before it gets started and set concrete targets and goals. Historical revenue vs expected figures in order to be able to evaluate the results. High attention needs to be given to the app promoting to the guests and motivating them to use the app. T...

by Marek Varous (HotelTime Solutions) on May 28, 2022

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GETTING STARTED

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Features

Digital Menus

4/5 features

Ordering

4/5 features

Payments

4/5 features

Delivery & Logistics

4/5 features

Active Markets

MARKETS SERVED
  • Central America
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
VERIFIED MARKETS
  • Thailand

1 Verified Orderlina Reviews

Likelihood to Recommend
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This vendor is 100% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Mobile Ordering & Room Service providers. It is advised that you ask for recent references before proceeding.

June 16, 2022

Hotefy (by Orderlina) Review: Fantastic Results & Great Service

Executive Assistant Manager from Resorts in ตำบลป่าตอง (Thailand)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We haven't looked back since we decided to install the Hotefy system. We immediately saw our room service orders increase by a massive 60 percent and a lot more customer interaction with the restaurant. B...

What do you dislike or think could be improved?

I only have positive things to give feedback on as all aspects of the system and service have been excellent.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
free product tier
Monthly subscription (Flat)
Less than $500/month

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Popular Hotefy (by Orderlina) Integrations

View all (2 Orderlina Integrations)