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Hotefy (by Orderlina)
5.0 (5 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hotefy (by Orderlina)
Unranked in Mobile Ordering & Room Service
The Ultimate Guest Experience
100% recommended by 5 hotels
Orderlina has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
What is Orderlina?
Founded in 2019 | Headquarters in Australia | 5 employees
Hotefy (by Orderlina) is a guest engagement and service optimization platform for hotels. Guests scan a QR code to instantly interact with your hotel's services without needing to download any app. This digital interface allows for unlimited room and pool orders for food and beverage, SPA services, and tours, thereby increasing revenue. The platform supports guest chat functionalities, enabling your staff to interact and upsell to multiple guests simultaneously in any language, reducing staffing requirements. By using Hotefy, hotels can also boost guest ratings with more TripAdvisor and Google Map reviews and reduce housekeeping costs as guests can opt for lower frequency in room cleaning, making it a versatile and valuable addition to current business operations.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Orderlina products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Orderlina Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Orderlina Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Orderlina
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Orderlina's Provided Description:
"Hotefy is a digital concierge platform designed to enhance the guest experience by offering seamless access to hotel services and information through their smartphones. Guests can easily browse menus, order room service, book amenities, and request assistance with just a few taps. By streamlining these interactions, Hotefy helps hotels improve guest satisfaction and operational efficiency."
FAQs
Hotefy (by Orderlina) Alternatives
Not sure if Orderlina is right for your hotel? Here are similar Mobile Ordering & Room Service vendors that could be a good fit for your hotel:
Capabilities
Orderlina doesn’t have any benefits or use cases available
Features
Digital Menus
4/5 features
Ordering
4/5 features
Payments
4/5 features
Delivery & Logistics
4/5 features
Orderlina Reviews Summary
Ease of Use
5.0/5
Customer Support
4.8/5
ROI
5.0/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Hotefy (by Orderlina) is the #14 most trending product in the Mobile Ordering & Room Service category (out of 49) and the #951 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreOrderlina’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Orderlina Pricing
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Hotelier Rating
Looking for specific info?
10
Best online ordering system? You found it.
General Manager from 25-49 room Boutique in Tsilivi (Planos) (Ionian Islands)
Verified
2 years ago
The best thing with orderlina is you can setup everything with a little help from their team in a mater of hours. And you can make many other things like online check-in, sell tours and activities or book spa sessions with seperate menu . You can also create individual qr codes for each of your rooms or your tables. Also in the + side is th...
Ionian Islands
Ionian Islands
General Manager
Mid-Sized Hotel
10
Smart&perfect app.
Duty Manager from 10 to 24 room Boutique in Thong Krut (Thailand)
Verified
2 years ago
Application is easy to use. I like all the functions in this application. We can check the summary order and also can add-on by ourselves.
Thailand
Thailand
Duty Manager
Small Hotel
10
Overall it was designed for all users to utilize its programe to make the life much easier.
General Manager from 100 to 199 room Resort in Tambon Nong Thale (Thailand)
Verified
2 years ago
- It is so convenience to use the program both customer and staff, it also made the job easier and more efficiency.
Thailand
Thailand
General Manager
Large Hotel
10
Great product with even better service.
FB Manager from 100 to 199 room Resort in Kamala (Thailand)
Verified
2 years ago
Since implementing Hotefy, revenues and happy guests are on the rise. Staff is also very happy to have a good tool to work with. Fast reliable and easy to understand from guests and staff. Service from the company is great and always available to solve any issues. We are very happy with our first 4 months and counting.
Thailand
Thailand
FB Manager
Large Hotel
10
Fantastic Results & Great Service
Executive Assistant Manager from 100 to 199 room Boutique in Patong (Thailand)
Verified
3 years ago
We haven't looked back since we decided to install the Hotefy system. We immediately saw our room service orders increase by a massive 60 percent and a lot more customer interaction with the restaurant. Based on that wethen decided to remove all of our paper restaurant menus and instead used the qr code system which gave us a massive saving...
Thailand
Thailand
Executive Assistant Manager
Large Hotel
- 1
It looks like Orderlina is not recommended by any hotels
Check out the top 10 most recommended Orderlina alternativesExpert Q&A and Partner Recommendations
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Question:
What does this product or service do well?
Answer:
Hotefy by Orderlina is a great product for the hotel guest engagement, F&B orders, communication between hotel guests and hotel staff, upselling and basically for any inquiries the guest might need during their stay.
Showing all answers to: "What does this product or service do well?"
Hotefy by Orderlina is a great product for the hotel guest engagement, F&B orders, communication between hotel guests and hotel staff, upselling and basically for any inquiries the guest might need during their stay.
Question:
What differentiates this product or service from the competition?
Answer:
Hotefy by Orderlina is highly customizable and is used as a web-app which doesn't require the guests to download any software into their mobile phone. Their onboarding is very detailed and oriented exactly at the targets the hotel sets. This brings great results and makes the customer (hotel) as well as hotel guests happy to use the app.
Showing all answers to: "What differentiates this product or service from the competition?"
Hotefy by Orderlina is highly customizable and is used as a web-app which doesn't require the guests to download any software into their mobile phone. Their onboarding is very detailed and oriented exactly at the targets the hotel sets. This brings great results and makes the customer (hotel) as well as hotel guests happy to use the app.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
The hoteliers should be prepared for the onboarding before it gets started and set concrete targets and goals. Historical revenue vs expected figures in order to be able to evaluate the results. High attention needs to be given to the app promoting to the guests and motivating them to use the app. Training of the team on how to use the app and set standards of communication with the guests through the app is also very important.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
The hoteliers should be prepared for the onboarding before it gets started and set concrete targets and goals. Historical revenue vs expected figures in order to be able to evaluate the results. High attention needs to be given to the app promoting to the guests and motivating them to use the app. Training of the team on how to use the app and set standards of communication with the guests through the app is also very important.
Recommended by
Marek Varous
Area Manager SE Asia
@
HotelTime Solutions
Marek Varous
Area Manager SE Asia
@
HotelTime Solutions
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Support
Unverified
Orderlina has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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