Duve Mobile Ordering

4.8 (10 REVIEWS)

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0 out of 100

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Duve Mobile Ordering

Name: Duve Mobile Ordering
Rating: 4.8 (10 reviews)

4.8 (10 REVIEWS)

Unranked in Mobile Ordering & Room Service

Offer personalized dining experiences to guests and take orders through Duve to drive ancillary revenue.

96% recommended by 493 hotels

AFI Hotels, Astotel, Fattal Hotels & 490 others

Features

Digital Menus

4/5 features

White-label App
Upselling

Ability for hotel to suggest upsell opportunities to guests/make more money
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
Digital Menu

An app-like design makes ordering online simple for customers on any type of device.
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
Web Based (Appless)

Ordering

4/5 features

Ordering Scheduling

Let customers place pickup and delivery orders for a future date and time.
Loyalty Program Integrations
Tipping

Automatically add a line item for tipping and encourage customers to leave tips for your staff.
Contactless Ordering
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
POS Integration

Payments

4/5 features

Payments Integrations
Google Pay

Enables mobile payment from Android devices / Simple and familiar for customers to choose this payment option
Cross Venue Payment Splitting
Credit Card Payments
Apple Pay
Near Field Contact (NFC)
PMS Integration
POS Integration

Delivery & Logistics

4/5 features

Delivery (3rd Party)

Use third-party couriers and pay no marketplace commissions.
Delivery Logistics (In-house)

Use your own staff and pay no marketplace commissions.
Curbside Pickup

Offer customers free in-person or curbside pickup for orders placed online.
Off-Property Vendor Management

Duve Reviews Summary

4.8

Excellent

10 reviews

Ease of Use

5.0/5

Customer Support

4.8/5

ROI

4.8/5

Implementation

5.0/5

Recommended for

513

Guest Messaging Software Ranked #2 out of 69

500

Contactless Check-in Ranked #2 out of 74

432

Hotel Guest Apps Ranked #1 out of 86

260

Upselling Software Ranked #3 out of 64

Mobile Ordering & Room Service Ranked #11 out of 48

Duve Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

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Success Stories

References

Featured Customers

Duve Case Studies

References

Featured Customers

Popularity by Segment

Size

52 | X-Small (1-9 room)

73 | Small (10-24 room)

166 | Medium (25-74 room)

175 | Large (75-199 room)

229 | X-Large (200+ room)

Country

289 | Israel

90 | France

47 | United States of America

32 | United Kingdom

28 | Spain

18 | Australia

17 | Greece

16 | Cyprus

15 | Italy

15 | Germany

14 | Mexico

12 | Portugal

11 | Belgium

9 | Canada

6 | Netherlands

6 | Switzerland

5 | India

4 | Finland

4 | Thailand

4 | Austria

3 | United Arab Emirates

3 | Poland

3 | Philippines

2 | Turks and Caicos Islands

2 | Lithuania

2 | Romania

2 | Czech Republic

2 | Japan

2 | Malaysia

1 | South Africa

1 | Singapore

1 | Norway

1 | Serbia

1 | Korea, South

1 | Costa Rica

1 | Brazil

1 | Croatia

1 | Luxembourg

1 | Albania

1 | Virgin Islands, British

1 | Ireland

1 | Taiwan

1 | Indonesia

1 | Monaco

1 | Bulgaria

1 | Colombia

1 | Honduras

Type

288 | Luxury Hotels

236 | Boutiques

233 | City Center Hotels

214 | Resorts

209 | Branded Hotels

193 | Vacation Rentals & Villas

140 | Bed & Breakfast & Inns

140 | Hostels

111 | Limited Service & Budget Hotels

98 | Extended Stay & Serviced Apartments

96 | Airport/Conference Hotels

7 | Casinos

7 | RV Parks & Campgrounds

6 | Motels

Region

292 | Middle East

273 | Europe

70 | North America

20 | Asia Pacific

18 | Oceania

4 | South America

3 | Central America

1 | Africa

Category

513 | Guest Messaging Software

500 | Contactless Check-in

432 | Hotel Guest Apps

260 | Upselling Software

10 | Mobile Ordering & Room Service

More Products by Duve

Duve - Communication Hub Guest Messaging Software

Duve's Communication Hub lets you connect with guests via email, chat, SMS, or WhatsApp. Automate responses, send mass communications, and personalize interactions, ensuring messages reach the right guests at the right time. Within Communication Hub, you'll benefit from Duve’s Generative AI agents that offer 24/7 service, streamlining operations and boosting guest satisfaction through personalized recommendations and precise inquiry handling. ● Broadcast messaging: Send broadcast messages to all guests that are currently at your property or to specific groups based on their guest profiles. ● Generative AI Agents: Duve’s generative AI Agents are your 24/7 team members that offer personalized, immediate communication to scale operational efficiency, boost guest satisfaction, and maximize revenue opportunities. By analyzing guest profiles and employing advanced techniques such as sentiment analysis and generative AI, Duve’s AI Agents are ideal team members that handle day-to-day inquiries from guests with precision, deliver tailored recommendations, and suggest relevant add-on services. ● Scheduled messaging: Prepare pre-schedule messages to send out to guests according to specific profiles, while including dynamic parameters that are relevant to each of your guests. ● Automated replies: Set up auto-replies to be sent to your guests so that your responsiveness is not being affected during peak hours. ● Canned responses: Save time by preparing in advance for any frequently asked questions. Create canned responses to easily send in one-click, helping reduce the workload on your staff ● Inbound messaging: Duve's Inbound Messaging expands the amount of guests and potential guests your team engages with. From potential guests with initial inquiries about your property, to companions of current guests seeking information about their stay, Inbound Messaging empowers you to manage all incoming WhatsApp messages directly within Duve's Communication Hub. ● Internal task assignments: With Duve’s integration to task managers, allow your guests to easily place requests with one-click which is then handled and executed by the hotel's staff. Duve enables hoteliers to tag other staff members and assign them to certain tasks helping you maximize reaction time and your guest’s experience.

4.8 (513 REVIEWS)

Duve - Online Check-in Contactless Check-in

Allow your guests to check-in either prior to their arrival - by sending them the pre-check-in link by SMS, email or WhatsApp - or upon their arrival - by placing QR codes, kiosks or tablets for guests to check-in from your reception. By collecting information about your guests prior to their arrival, you’ll ensure a profile-driven experience for your guests. ● Arrival coordination: Coordinate your guests’ arrival details and automatically present different check-in options according to arrival times and methods. In just a few clicks, users can purchase early check-in, transportation services, or alternative check-in methods depending on each guest’s arrival details. ● Room upgrading: Smart tools in Duve will offer room upgrades to guests according to live availability in your PMS, ensuring that you’re maximizing potential revenues even when occupancy rates are not reaching 100%. ● Document scanning: Reduce your staff’s paperwork load for bureaucratic processes such as scanning guests’ documents by allowing guests to scan and upload them for themselves from their devices. ● E-signature collection: Upload any contracts or guest registration cards to your online check-in wizard to allow guests to read and electronically sign any required documents before their arrival. ● Payment Collection: Collect full or partial payments for rooms or rentals before guests arrive. Charge any pre-authorization payments or additional hold for incidentals, and allow users to easily purchase any upsells through the online check-in wizard. ● Profile Enrichment: Collect essential information about your guests before they’ve arrived at your property so that you can segment them according to their specific profile. Ask any custom questions to help you better understand who your guests are.

4.8 (500 REVIEWS)

Duve Mobile Ordering

What is Duve?

White-label App

Upselling

Cross Venue Payment Splitting

Guest Re-Ordering

Multi-Menu Ordering

In-Venue Ordering

Digital Menu

QR Codes

Web Based (Appless)

Ordering Scheduling

Loyalty Program Integrations

Tipping

Contactless Ordering

Cross Venue Payment Splitting

Guest Re-Ordering

Multi-Menu Ordering

In-Venue Ordering

QR Codes

POS Integration

Payments Integrations

Google Pay

Cross Venue Payment Splitting

Credit Card Payments

Apple Pay

Near Field Contact (NFC)

PMS Integration

POS Integration

Delivery (3rd Party)

Delivery Logistics (In-house)

Curbside Pickup

Off-Property Vendor Management

Duve Reviews Summary

Duve Pricing

Duve Reviews