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SuitePad
4.6 (299 REVIEWS)
Jasmin, Moritz, Julian + 25 more experts recommend SuitePad
Read RecommendationsRanked 1 (out of 25) in In-Room Hotel Tablets
Hoteliers voted SuitePad as the #1 In-Room Hotel Tablets provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldHelping hotels engage their guests in a digital world.
93% recommended by 241 hotels
Cycas Hospitality, Dorint Hotels & Resorts, Best Western Hotels & Resorts & 238 others
Capabilities
Guest Directory
Booking Tool
TV Control
Hotel Phone
Stay Manager
Features
Content & Information
Messaging & Communication
Request Management
Upselling & Offers
Guest Profiles
Advertising
Available Add-ons & Modules
SuitePad BYOD
Hotel Guest AppsSuitePad Lobby Screen
In-Room Hotel TabletsRecommended by
Achievements
This vendor's trending score is rising, SuitePad is the #2 most trending product in the In-Room Hotel Tablets category (out of 25) and the #42 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSuitePad has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted SuitePad as the #1 In-Room Hotel Tablets provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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References
"SuitePad is an elegant solution that collects all important hotel information in one place and is easy for our guests and staff to use. Especially in the five-star sector, everyone should be taking advantage of this."
"Increased communication with our guests was one of the primary reasons for implementing SuitePad. [...] That’s exactly what we got and, looking at our results, it’s clear that they embrace this new form of communication."
"Providing information to guests without being intrusive becomes effortless with SuitePad tablets. They can even drive extra revenue by promoting add-on services. This is the future of guest service, so I say go for it!"
"For our guests, the SuitePad is an excellent, easy-to-use entertainment and information tool. For our hotels, it's a very good up- and cross-selling tool for marketing our hotel services swifter and more professionally."
Featured Customers
Popularity by Segment
Size
5 | X-Small (1-9 room)
25 | Small (10-24 room)
61 | Medium (25-74 room)
141 | Large (75-199 room)
57 | X-Large (200+ room)
Country
113 | Germany
40 | Austria
15 | Portugal
15 | Italy
14 | Switzerland
13 | Greece
8 | United Kingdom
7 | Belgium
5 | United Arab Emirates
4 | Ireland
3 | Maldives
2 | Netherlands
2 | United States of America
2 | Finland
2 | Luxembourg
2 | Spain
1 | Bahamas
1 | Singapore
1 | Japan
1 | South Africa
1 | Georgia
1 | Qatar
1 | Malaysia
1 | Thailand
1 | Latvia
1 | Argentina
1 | Croatia
1 | Montenegro
1 | Romania
Type
134 | Luxury Hotels
115 | Boutiques
99 | City Center Hotels
77 | Airport/Conference Hotels
76 | Branded Hotels
71 | Resorts
68 | Bed & Breakfast & Inns
40 | Limited Service & Budget Hotels
17 | Extended Stay & Serviced Apartments
12 | Hostels
5 | Motels
5 | RV Parks & Campgrounds
5 | Vacation Rentals & Villas
1 | Casinos
Region
241 | Europe
7 | Asia Pacific
7 | Middle East
2 | North America
1 | South America
1 | Central America
1 | Africa
Category
298 | In-Room Hotel Tablets
Hotelier Rating
Hoteliers like SuitePad for its versatility in increasing revenue through enhanced guest engagement and efficient upselling mechanisms. It allows hotels to streamline operations by facilitating digital communication, reducing paper use, and offering customizable guest experiences. SuitePad enhances guest satisfaction by acting as a digital concierge, providing multilingual support and easy access to hotel services, thus reducing physical interactions which improves safety and efficiency.
AI-generated from the text of customer reviews
Looking for specific info?
Great service
Assistant to the General Manager from 200 to 499 room in Cologne (Germany)
SuitePad rocks
Director of Sales & Marketing from 100 to 199 room City Center Hotel in Wien (Austria)
Very Helpful for Reception Desk Tasks
Assistant Manager from 50-74 room Boutique in Jardim da Serra (Portugal)
Great Guest experience
General Manager from 50-74 room Boutique in Lisbon (Portugal)
In-Room Hotel Tablets
Hotel Manager from 25-49 room Boutique in Elia (Cyclades)
Excellent Customer Service and support
Cluster Marketing manager from 100 to 199 room Branded Hotel in Hamburg (Germany)
Unique experience
GM from 75-99 room Branded Hotel in San Jose (United States of America)
Very kind & supportive
Sales Assistant from 200 to 499 room Bed & Breakfast & Inn in Neuss (Germany)
State of the art room information and so much more.
Operations Director from 10 to 24 room Bed & Breakfast & Inn in Windermere (United Kingdom)
Very customer-oriented
Direktorin from 100 to 199 room Boutique in Linz (Austria)
Expert Q&A and Partner Recommendations
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