SuitePad
4.6 (280 REVIEWS)
Moritz, Julian, Luise + 24 more experts recommend SuitePad
Read RecommendationsRanked 1 (out of 25) in In-Room Hotel Tablets
Hoteliers voted SuitePad as the #1 In-Room Hotel Tablets provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldHelping hotels engage their guests in a digital world.
93% recommended by 228 hotels
Cycas Hospitality, Dorint Hotels & Resorts, Best Western Hotels & Resorts & 225 others
Capabilities
Guest Directory
Booking Tool
TV Control
Hotel Phone
Stay Manager
Features
Content & Information
Messaging & Communication
Request Management
Upselling & Offers
Guest Profiles
Advertising
Available Add-ons & Modules
SuitePad BYOD
Hotel Guest AppsSuitePad Lobby Screen
In-Room Hotel TabletsRecommended by
Achievements
This vendor's trending score is rising, SuitePad is the #2 most trending product in the In-Room Hotel Tablets category (out of 25) and the #41 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSuitePad has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted SuitePad as the #1 In-Room Hotel Tablets provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
References
"SuitePad is an elegant solution that collects all important hotel information in one place and is easy for our guests and staff to use. Especially in the five-star sector, everyone should be taking advantage of this."
"Increased communication with our guests was one of the primary reasons for implementing SuitePad. [...] That’s exactly what we got and, looking at our results, it’s clear that they embrace this new form of communication."
"Providing information to guests without being intrusive becomes effortless with SuitePad tablets. They can even drive extra revenue by promoting add-on services. This is the future of guest service, so I say go for it!"
"For our guests, the SuitePad is an excellent, easy-to-use entertainment and information tool. For our hotels, it's a very good up- and cross-selling tool for marketing our hotel services swifter and more professionally."
Featured Customers
Popularity by Segment
Size
5 | X-Small (1-9 room)
25 | Small (10-24 room)
58 | Medium (25-74 room)
131 | Large (75-199 room)
52 | X-Large (200+ room)
Country
110 | Germany
35 | Austria
14 | Portugal
14 | Switzerland
13 | Italy
13 | Greece
6 | Belgium
5 | United Arab Emirates
5 | United Kingdom
4 | Ireland
3 | Maldives
2 | Netherlands
2 | Finland
2 | Luxembourg
2 | Spain
1 | Bahamas
1 | Singapore
1 | Japan
1 | South Africa
1 | Georgia
1 | Qatar
1 | Malaysia
1 | United States of America
1 | Thailand
1 | Latvia
1 | Argentina
1 | Croatia
1 | Montenegro
1 | Romania
Type
130 | Luxury Hotels
105 | Boutiques
86 | City Center Hotels
72 | Airport/Conference Hotels
70 | Branded Hotels
67 | Resorts
60 | Bed & Breakfast & Inns
38 | Limited Service & Budget Hotels
18 | Extended Stay & Serviced Apartments
11 | Hostels
5 | RV Parks & Campgrounds
5 | Vacation Rentals & Villas
4 | Motels
1 | Casinos
Region
226 | Europe
7 | Asia Pacific
7 | Middle East
1 | North America
1 | South America
1 | Central America
1 | Africa
Category
280 | In-Room Hotel Tablets
Hotelier Rating
Hoteliers like SuitePad for its versatility in increasing revenue through enhanced guest engagement and efficient upselling mechanisms. It allows hotels to streamline operations by facilitating digital communication, reducing paper use, and offering customizable guest experiences. SuitePad enhances guest satisfaction by acting as a digital concierge, providing multilingual support and easy access to hotel services, thus reducing physical interactions which improves safety and efficiency.
AI-generated from the text of customer reviews
Looking for specific info?
Informative and user-friendly tablet with comprehensive support
Stellvertretende Direktorin from 100 to 199 room Luxury Hotel in Kitzbuhel (Austria)
Great feedback from guests, lots of great information about the hotel and the city of Berlin. Helps save resources.
Technic Supervisior from 200 to 499 room City Center Hotel in Berlin (Germany)
In-Room Hotel Tablets
Hotel Manager from 25-49 room Boutique in Elia (Cyclades)
Fast and always friendly service
Reservierungsleitung from 100 to 199 room Branded Hotel in Bremen (Germany)
Very Helpful for Reception Desk Tasks
Assistant Manager from 50-74 room Boutique in Jardim da Serra (Portugal)
TOP product
General Manager from 100 to 199 room Airport/Conference Hotel in Cologne (Germany)
Easy to use
Guest Relation Manager from 100 to 199 room Luxury Hotel in Lubeck (Germany)
Great enhancement of guest services
Operations Manager from 200 to 499 room City Center Hotel in Nuremberg (Germany)
Fast and effective!
RECEPTIONIST from 10 to 24 room Boutique in Granada (Spain)
Easy communication with guests. Easy option for offering services directly in the rooms.
Empfangsmitarbeiter from 100 to 199 room Luxury Hotel in Lubeck (Germany)
Expert Q&A and Partner Recommendations
Submit RecommendationIndustry experts recommend SuitePad for its seamless integration of bespoke hardware and software, performance-based pricing, and enhanced guest communication during stays. Unique features like robust in-room tablets, safety measures without cameras, and a 'Green Option' to waive daily room cleaning for cost savings and sustainability are highlights. Despite minor criticisms on backend updates and battery life, SuitePad consistently delivers high quality and strong support, making it a top choice in hospitality technology.
AI-generated from the text of customer reviews
What does this product or service do well?
SuitePad makes digital communication for guests during their stay easy. Guests can communicate with the hotel via the in-room tablet, and have all the necessary information at their fingertips. For hotels, it reduces the workload and enables them to do upselling.
Showing all answers to: "What does this product or service do well?"