Ratings Snapshot
Learn more
Ranked #5 out of 22 in In-Room Hotel Tablets
Volo’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreVolo Overview
Volo Overview
Volo is an in-room tablet solution that gives your guests interactive, touchscreen access to all of your hotel amenities. Volo proves to be a profit center, not a cost, by driving revenue through up-sells and cross-sells of food, beverage, and amenities; real-time service recovery and improved reputation management; cost savings from staff efficiency and reduced printing; push notifications for p...
About Volo View website
Founded in 2016 | Headquarters in Austin, TX | 15 employeesIntegrates with
- Staff Collaboration Tools
- Property Management Systems
- Hotel Management Software
What customers love about Volo
Guest Experience Manager
- Guests at the hotel were able to stay in contact with staff much easier - Volo was always very quick to respond to any questions we had, and always let us know if an iPad was down so we could adjust accordingly.
General Manager
Great communication during on boarding process and reliable support after setup
Operations Manager
Real-time feedback Consistent tech support Great service Customizable content Assistance with content creation Fair pricing
Expert Q&A and Partner Recommendations
What does this product or service do well?
Volvo tablets make it super easy for guests to engage with their hotels. They are done on an Apple iPad and are so sleek in their design that guests intuitively know how to use it. They are great at getting guests to engage.
by Christian Arias (Hapi) on December 13, 2021
See more answers (7)What differentiates this product or service from the competition?
Ease of use differentiates this company. Many hotels follow the "bring your own device model" but I believe that iPads automatically add a level of prestige to the guest room as well as make the guests feel they are speaking directly with a property by using the property's device.
by Christian Arias (Hapi) on December 13, 2021
See more answers (7)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Guest engagement is a tricky business - but with a tablet in your room, guests will automatically pick it up and check it out. This is a surefire way of getting guests to engage with the product . since Volo makes it easy once the tablet is picked up, you are making sure that you have a Direct Line ...
by Christian Arias (Hapi) on December 13, 2021
See more answers (7)Features
Clients & references
References & testimonials
Real time requests from guests allows our front desk staff to react quickly and efficiently. Negative and positive voting system allows us to see how we're doing and the ability to correct any issues ...
For us the main benefits of having Volo have been a better and more approachable guest experience, service recovery, individualized customer service, and providing a new technology in a seamless and u...
Case studies
Volo doesn’t have any case studies available
Active Markets
- South America
- Central America
- Asia Pacific
- Middle East
- Africa
- Antarctica
- Oceania
- North America
- Europe
- United States of America
- Canada
December 29, 2021
Volo Review: Easy to Use
Assistant of Entertainment and Hospitality from Other in Norman (United States of America)
What do you like most?
I love the ease of Volo. It is wonderful to provide user information to guests, and that makes it easier to understand.
What do you dislike or think could be improved?
We have had some small glitches, but everything has been fixed. The Volo Staff are easy to reach and have handled everything right away.
December 15, 2021
Volo Review: Satisfied
Nurse from Other in Kansas City (United States of America)
What do you like most?
Their ease of use and reliability, durability. Guests love having them as an available option and using them during their stay.
What do you dislike or think could be improved?
Unsure, our guests love them and we have no complaints with the product. We would definitely recommend use of these products.
December 12, 2021
Volo Review: Fantastic
General Manager from Boutiques in Los Olivos (United States of America)
What do you like most?
Volo has been a fantastic amenity for our guests. Guest feedback has been positive with guests remarking on how easily they're able to navigate the helpful information within. Volo's customer service has ...
What do you dislike or think could be improved?
We have had some minor technical issues as reported by guests, with rebooting. Could very well have been user error. Otherwise, as are happy customers thus far.
December 11, 2021
Volo Review: Amazing service
Front Of House Assistant Manager from Luxury Hotels in Boston (United States of America)
What do you like most?
Ben has been extremely helpful throughout the process of purchasing, activating devices and always there to help when needed or have any questions.
What do you dislike or think could be improved?
I have not had any issues thus far. Everything’s working great. Ben has been extremely helpful throughout the process. Thank you.
December 11, 2021
Volo Review: Paperless and Stylish
Owner from Boutiques in Truckee (United States of America)
What do you like most?
1) Design Graphics- Clean Modern lines - visually attractive 2) User Friendly - even the less techno savvy can figure the platform out with ease 3) Paperless Concierge - In the past, we produced a seaso...
What do you dislike or think could be improved?
I am the owner of a hotel - my staff can answer this better than I . I am reviewing it from an user perspective.
December 10, 2021
Volo Review: We’re sitting at the cool kid table now
Manager from Luxury Hotels in North Little Rock (United States of America)
What do you like most?
With our Volo tablets in all the rooms our guests experience a whole nother level of service and luxury. The user interface and cool design sets us apart from every other hotel in the area. That’s great...
What do you dislike or think could be improved?
No critical feedback at this time.
Pricing
Recent News & Content
Recent articles
Recent press releases
Resources & reports
Volo doesn’t have any free e-books or reports available
Little Hotelier
Hotel Management SoftwareHotel software that makes it easy for every small property to succeed.
Mews
Property Management SystemsAn innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
Whistle
Guest Messaging SoftwareWhistle the #1 contactless hotel solution and trusted by 10,000+ hoteliers worldwide
General Manager
For us the main benefits of having this tablet have been a better and more approachable guest experience, service recovery, individualized customer service, and providing a new technology in a seamless and user friendly ...