Ratings Snapshot
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Ranked #4 out of 22 in In-Room Hotel Tablets
Volo’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreVolo Overview
Volo Overview
Volo is an in-room tablet solution that gives your guests interactive, touchscreen access to all of your hotel amenities. Volo proves to be a profit center, not a cost, by driving revenue through up-sells and cross-sells of food, beverage, and amenities; real-time service recovery and improved reputation management; cost savings from staff efficiency and reduced printing; push notifications for p...
About Volo View website
Founded in 2016 | Headquarters in Austin, TX | 15 employeesIntegrates with
- Staff Collaboration Tools
- Property Management Systems
- Hotel Management Software
What customers love about Volo
Guest Experience Manager
- Guests at the hotel were able to stay in contact with staff much easier - Volo was always very quick to respond to any questions we had, and always let us know if an iPad was down so we could adjust accordingly.
Operations Manager
Real-time feedback Consistent tech support Great service Customizable content Assistance with content creation Fair pricing
Sales
The Volo team is incredibly responsive and very passionate about tailoring their product and services to your individual property's needs. The product itself is very elegant and professional.
Expert Q&A and Partner Recommendations
What does this product or service do well?
Volo is not only one of IPORT's best partners in the hospitality industry but also one of the best solutions for guest experiences for your hotel. They do well what you need them to do and thats guest services as a whole!
by Jared Lemos (IPORT) on December 13, 2022
See more answers (14)What differentiates this product or service from the competition?
Volo's feature set, clean user interface and fantastic aesthetics is a true differentiator when you walk into your guest room. If you are looking to set yourself apart from other properties, look no further than Volo!
by Jared Lemos (IPORT) on December 13, 2022
See more answers (14)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
There are a few options in the hospitality space but Volo is the way to go. My best advice is to talk with Volo and give them a shot. You will not be disappointed with this tailored, refined and easy to use solution!
by Jared Lemos (IPORT) on December 13, 2022
See more answers (14)Features
Clients & references
References & testimonials
Real time requests from guests allows our front desk staff to react quickly and efficiently. Negative and positive voting system allows us to see how we're doing and the ability to correct any issues ...
For us the main benefits of having Volo have been a better and more approachable guest experience, service recovery, individualized customer service, and providing a new technology in a seamless and u...
Case studies
Volo doesn’t have any case studies available
Active Markets
- South America
- Central America
- Asia Pacific
- Middle East
- Africa
- Antarctica
- Oceania
- North America
- Europe
- United States of America
- Canada
December 14, 2022
Volo Review: Easy accesibility for ordering through In Room dining and connecting with members and guests.
Front Of House Assistant Manager from Other in Boston (United States of America)
What do you like most?
Easy accesibility, Building connection with guests/members, Easy to understand and easy to use in the rooms and great way to connect with members without calling the front desk.
What do you dislike or think could be improved?
There is not much that I would change about the VOLO system because I have not experienced any issues and members have not either.
December 14, 2022
Volo Review: Awesome Ammenity
Director Of Hospitality from Resorts in Blue Springs (United States of America)
What do you like most?
The tablets allow our guest the ability to order food and transportation independently. It also gives then the power to request assistance for the nursing staff as well as place work orders when things ne...
What do you dislike or think could be improved?
I have no negative feedback at this time. Their tablets have been an awesome resource for our facility. The tablet format is easy and the guest have no issue navigating it.
December 13, 2022
Volo Review: Love the tablet system
from Motels in Fish Creek (United States of America)
What do you like most?
We can make requests for new options and they figure out a way to make it work- and quickly.
What do you dislike or think could be improved?
Would love to see a way for local businesses to pay for advertising on the iPad to offset costs.
December 13, 2022
Volo Review: Best in-room amenity decision ever!!!
Director of Hospitality from Boutiques in Versailles (United States of America)
What do you like most?
I have worked with Volo at several of my properties that range in size between 30 rooms and 700 rooms and while the initial investment seems high, to purchase and install the iPads and docking stations; t...
What do you dislike or think could be improved?
I honestly cannot think of anything I am unhappy with in terms of Volo. The product is great, very adaptable, very useful and extremely user friendly.
December 13, 2022
Volo Review: Guest Use Tablets
Director of Hospitality from Resorts in Kansas City (United States of America)
What do you like most?
Easy to use. Owner is accessible and is easy to get a hold of to address any concerns about his product.
What do you dislike or think could be improved?
Information about the building is often outdated quickly and frequently needs updating. Emailing someone to do this all the time is not convenient.
December 07, 2022
Volo Review: It is easy to provide the informaton needed for the tablets.
Coordinator of Programs & Residents Life from Other in New York (United States of America)
What do you like most?
I helps provide additional information for the residents at I-House. Some students prefer to gather information alone instead of asking for help. That helps shy students solve their problems independently...
What do you dislike or think could be improved?
I do not think it needs to be improved. Being able to provide the needed information through a pdf document is simple and helps with the busyness of my role.
Pricing
Recent News & Content
Recent articles
Recent press releases
Resources & reports
Volo doesn’t have any free e-books or reports available
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General Manager
For us the main benefits of having this tablet have been a better and more approachable guest experience, service recovery, individualized customer service, and providing a new technology in a seamless and user friendly ...