Crave Interactive (Tablets)
4.5 (130 REVIEWS)
HT Score
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Andre, Arturo Armando, Rafael + 7 more experts recommend Crave Interactive
Read RecommendationsCrave Interactive (Tablets)
4.5 (130 REVIEWS)
Ranked 3 (out of 25) in In-Room Hotel Tablets
2023 Finalist
HotelTechAwards
Hoteliers voted Crave Interactive as the #3 In-Room Hotel Tablets provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldLeave your guests with a lasting impression.
91% recommended by 125 hotels
Ratings Summary
4.5
Very Good
130 reviews
Ease of Use
4.5/5
Customer Support
4.6/5
ROI
4.2/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, Crave Interactive (Tablets) is the #7 most trending product in the In-Room Hotel Tablets category (out of 25) and the #236 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCrave Interactive’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted Crave Interactive as the #3 In-Room Hotel Tablets provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About Crave Interactive (Tablets)
Founded in 2009 | Headquarters in Cranfield (United Kingdom) | 26 employees
Crave Interactive is on a mission to help hospitality businesses provide great services to their guests with innovative and cool technology.
At our core is a passion for making technology delightful and easy to use, both for our clients’ guests and their staff.
Our in-room tablets are designed specifically for hotels, and are recognised as being best in class. We provide outstanding digital service throughout the guest journey, from pre-stay to arrival, from in-room to around town. With digital service being an increasingly important part of the guest experience, we strive to leave guests with positive lasting memories of their stay.
Capabilities
Crave Interactive doesn’t have any benefits or use cases available
Features
Content & Information
4/5 features
Messaging & Communication
4/5 features
Request Management
4/5 features
Upselling & Offers
4/5 features
Guest Profiles
4/5 features
Advertising
4/5 features
Pricing
Pricing Available By Request
Crave Interactive has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
Crave Interactive doesn’t have any case studies available
References
"It's a really good system, it went really well this weekend! The customers loved it, and to be honest they probably spent more using it!"
Alex Chilton-Thwaite
Owner @
The Morning Star Shaw
"Your response times are absolutely incredible - I asked customer success to change the price on something at 2am and it was done within 2 minutes!!"
Lee Hughes
Owner @
Anchor Inn
"ServeSafely speeds up table service, the solution is very quick and reliable. Increased sales by at least 20%, the up selling functionality is very good, customers ordering items they didn't think were on the menu. Customers leaving more tips than usual, gratuity default set at 7.5% and seems to be working well."
Dale Malbert
Owner @
The Engine
"The solution is very quick and reliable. Increased sales by at least 20%, the up selling functionality is very good, customers ordering items they didn't think were on the menu. Customers leaving more tips than usual, gratuity default set at 7.5% and seems to be working well."
Dale Malbert
Owner @
The Engine
"At Vdara, we are committed to providing an exceptional level of service and the introduction of Crave tablets ensure that we’re elevating that level of service by evolving to meet the modern needs of our guests,"
Mary Giuliano
General Manager @
Vdara Hotel & Spa
Featured Customers
Popularity by Segment
Size
71 | X-Large (200+ room)
22 | Large (75-199 room)
17 | Medium (25-74 room)
16 | X-Small (1-9 room)
6 | Small (10-24 room)
Type
70 | Luxury Hotels
56 | Resorts
25 | Branded Hotels
17 | City Center Hotels
15 | Boutiques
10 | Bed & Breakfast & Inns
8 | RV Parks & Campgrounds
4 | Motels
4 | Vacation Rentals & Villas
3 | Casinos
3 | Hostels
2 | Airport/Conference Hotels
Region
65 | Europe
62 | North America
13 | Central America
7 | Middle East
6 | Asia Pacific
5 | South America
2 | Oceania
Category
130 | In-Room Hotel Tablets
53 | Hotel Guest Apps
More Products by Crave Interactive
130
Reviews
10
Expert Recommendations
Hotelier Rating
10
Powerful application to enhanced our guests overall experience
Product Owner Manager from 500+ room Branded Hotel in Cancún (Mexico)
Verified
9 months ago
9
The service Level in the organization is great. The time it takes to upd
Managing Director from 50-74 room Boutique in (Norway)
Verified
10 months ago
10
My experience with Crave
IT Manager from 500+ room Branded Hotel in Cancún (Mexico)
Verified
10 months ago
10
Great Customer Service and Collaborating Partner at Crave Interactive
Marketing Manager from 500+ room Casino in Las Vegas (United States of America)
Verified
10 months ago
7
Easy of ordering Room Service
IT Manager from 100 to 199 room Casino in Willemstad (Netherlands Antilles)
Verified
10 months ago
10
Crave Tablets have helped our in house marketing
Area Director of Finance from 200 to 499 room Luxury Hotel in New York (United States of America)
Verified
10 months ago
10
Very helpful and friendly people
Manager from 100 to 199 room Luxury Hotel in Nuevo Arenal (Costa Rica)
Verified
11 months ago
10
Great!
GM from 25-49 room Boutique in (United Kingdom)
Verified
11 months ago
7
Prompt responses and friendly staff
Projects Manager from 200 to 499 room Luxury Hotel in Denton (United States of America)
Verified
11 months ago
10
Excellence!
Spa manager from 200 to 499 room Resort in Cancún (Mexico)
Verified
11 months ago
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Newsfeed
Crave Interactive
3 months ago
Crave Interactive Launches Crave AI: Hotel Guest Service Redefined
Crave Interactive
1 year ago
RCD Hotels® Orders 3,450 In-Room Tablets from Crave Interactive for Four of its Prestigious Resort Hotels in Latin America
Crave Interactive
1 year ago
Crave Interactive Provide a Single Guest Portal for all Hotel QR Codes
Crave Interactive
1 year ago
Crave to Showcase Latest Innovations at HITEC’s 50th Anniversary in Orlando
Crave Interactive
1 year ago
Crave Announced as HotelTechAwards 2022 Finalists
Crave Interactive
1 year ago
Crave T3 Tablet Range Launch
Crave Interactive
2 years ago
Mobile Ordering Statistics in the Hotel Industry
Crave Interactive
2 years ago
Viceroy Hotel Group Chooses Crave Interactive’s AppLess™ Contactless Mobile Ordering and Digital Directories
Crave Interactive
3 years ago
PPHE Hotel Group choose Crave Interactive’s ServeSafely mobile ordering for its hotels and restaurants
Crave Interactive
3 years ago
Crave Interactive launch ServeSafely to protect restaurant staff and customers from COVID-19.
Integrations
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Support
Unverified
Crave Interactive has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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