Crave Interactive (Tablets)

4.5 (172 REVIEWS)

HTR Score icon
HT Score  
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Joe, John, Andre + 8 more experts recommend Crave Interactive

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Crave Interactive (Tablets)

4.5 (172 REVIEWS)

Ranked 3 (out of 26) in In-Room Hotel Tablets

2025 Finalist HotelTechAwards

Hoteliers voted Crave Interactive as the #2 In-Room Hotel Tablets provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Leave your guests with a lasting impression.

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Bell avatar Bell - AI powered product analyst

I analyzed all of Crave Interactive’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Crave Interactive's in-room tablet for its ability to enhance guest experience, streamline operations, and boost revenue through upsells and interactive marketing. Users appreciate its customization flexibility to fit hotel branding and guest needs, multi-language support, and seamless hotel PMS integration. However, some note issues with hardware durability, update delays, and occasional technical difficulties. Overall, it modernizes the in-room experience effectively, drives customer engagement, and reduces paper costs.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

Fairmont Pacific Rim, Secrets Moxche, Alila Napa Valley & 160 others

Read their reviews

What Types of Hotels Crave Interactive is Popular For

Size

25 | X-Small (1-9 room)

8 | Small (10-24 room)

41 | Medium (25-74 room)

50 | Large (75-199 room)

82 | X-Large (200+ room)

Country

56 | United Kingdom

49 | United States of America

44 | Mexico

9 | Bahamas

8 | United Arab Emirates

4 | Costa Rica

4 | Thailand

4 | Canada

3 | Norway

2 | Estonia

2 | Panama

2 | Australia

2 | Greece

1 | Iceland

1 | Serbia

1 | Turks and Caicos Islands

1 | Turkey

1 | Philippines

1 | India

1 | Saint Lucia

1 | Jamaica

1 | Netherlands Antilles

1 | Vietnam

1 | Netherlands

1 | Japan

Type

142 | Luxury Hotels

107 | Resorts

93 | Bed & Breakfast & Inns

75 | Boutiques

56 | Branded Hotels

45 | Airport/Conference Hotels

34 | City Center Hotels

27 | Limited Service & Budget Hotels

16 | Casinos

10 | Hostels

10 | RV Parks & Campgrounds

5 | Extended Stay & Serviced Apartments

5 | Vacation Rentals & Villas

4 | Motels

Region

97 | North America

66 | Europe

13 | Central America

9 | Middle East

8 | Asia Pacific

6 | South America

2 | Oceania

Category

172 | In-Room Hotel Tablets

63 | Hotel Guest Apps

What is Crave Interactive?

Founded in 2009 | Headquarters in Cranfield (United Kingdom) | 26 employees
Crave Interactive (Tablets) is a versatile in-room guest engagement solution designed specifically for hotels. This platform enhances the guest experience, streamlines hotel operations, and boosts revenue through effective upselling and interactive marketing. The tablets offer flexible customization, allowing hoteliers to tailor the interface to match their branding and meet specific guest needs. With multi-language support and seamless integration with hotel Property Management Systems (PMS), Crave Interactive ensures a modern and efficient in-room experience. The solution also facilitates paperless operations, reducing costs and contributing to a sustainable environment. Ideal for hoteliers looking to modernize guest interactions and increase operational efficiency, Crave Interactive (Tablets) is a valuable addition to any hospitality business.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Crave Interactive products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Crave Interactive

FAQs

Capabilities

In-room Notifications / Messaging

Room controls

Replaceable Battery Packs

Tough Construction Developed for Hospitality

Multi-media Docks

Features

Content & Information

4/5 features

Messaging & Communication

4/5 features

Request Management

4/5 features

Upselling & Offers

4/5 features

Guest Profiles

4/5 features

Crave Interactive Reviews Summary

4.5
Very Good
Ease of Use
4.5/5
Customer Support
4.6/5
ROI
4.2/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Crave Interactive (Tablets) is the #3 most trending product in the In-Room Hotel Tablets category (out of 26) and the #110 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Crave Interactive’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Crave Interactive as the #2 In-Room Hotel Tablets provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
92 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Crave Interactive Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Crave Interactive Average Crave Interactive

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2

Success Stories

5

References

3

Featured Customers

More Products by Crave Interactive

https://ucarecdn.com/75c75a21-8c94-488e-a48e-ae6b3e04b176/-/crop/858x537/71,0/-/preview/
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Crave Interactive Reviews

Hotelier Rating

Excellent
152
Very Good
37
Average
18
Poor
5
Terrible
1

Property Size

  • X-Small (25)
  • Small (8)
  • Medium (41)
  • Large (50)
  • X-Large (82)

Country

  • United Kingdom
    United Kingdom
    (56)
  • United States of America
    United States of America
    (49)
  • Mexico
    Mexico
    (44)
  • Bahamas
    Bahamas
    (9)
  • United Arab Emirates
    United Arab Emirates
    (8)
  • Costa Rica
    Costa Rica
    (4)
  • Thailand
    Thailand
    (4)
  • Canada
    Canada
    (4)
  • Norway
    Norway
    (3)
  • Estonia
    Estonia
    (2)
  • Panama
    Panama
    (2)
  • Australia
    Australia
    (2)
  • Greece
    Greece
    (2)
  • Iceland
    Iceland
    (1)
  • Serbia
    Serbia
    (1)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (1)
  • Turkey
    Turkey
    (1)
  • Philippines
    Philippines
    (1)
  • India
    India
    (1)
  • Saint Lucia
    Saint Lucia
    (1)
  • Jamaica
    Jamaica
    (1)
  • Netherlands Antilles
    Netherlands Antilles
    (1)
  • Vietnam
    Vietnam
    (1)
  • Netherlands
    Netherlands
    (1)
  • Japan
    Japan
    (1)

Region

  • North America
    North America
    (97)
  • Europe
    Europe
    (66)
  • Asia Pacific
    Asia Pacific
    (8)
  • Oceania
    Oceania
    (2)
  • Middle East
    Middle East
    (9)
  • South America
    South America
    (6)
  • Central America
    Central America
    (13)
10

Fantastic service with a convenient device.

Rooms Division Manager from 200 to 499 room Boutique in Nuevo Nayarit (Mexico)

Verified
4 months ago
The final product is just what you need if you are looking for a good balanced experience between tech & simplicity. The tablets are very well build, customizable and with high-quality materials. The software is very simple to use, easy to navigate as a final-end user, and with multiple options to customize in the internal tabs of the e-men...
Country Mexico
Rooms Division Manager
X-Large Hotel
8

Great Little Device

Hotel Operations Manager from 75-99 room Bed & Breakfast & Inn in Lower Beeding (United Kingdom)

Verified
7 months ago
Guests can access the hotel information and communicate with the team through the tablet without having to use the phones. Guests can order things like pillows, or fresh milk straigt though to the team. I like that guests can request late check out or peruse our menu before heading to the outlet.
Country United Kingdom
Hotel Operations Manager
Large Hotel
9

Pretty good product.

Director of Rooms from 1 to 4 room Branded Hotel in Nassau (Bahamas)

Verified
7 months ago
The ability to customize for your property's specific needs. Also, the revenue opportunity is great. Outside of that the ability to communicate with the guest.
Country Bahamas
Director of Rooms
X-Small Hotel
10

In Room Tablet

Assistant F&B Manager from 1 to 4 room Branded Hotel in Nassau (Bahamas)

Verified
7 months ago
Crave is awesome. We use it in my line of work. The team is always responsive and friendly. Whenever there is an issue we get it resolved right away with no hesitation.
Country Bahamas
Assistant F&B Manager
X-Small Hotel
9

Convenient!

IRD Assistant Manager from 200 to 499 room Bed & Breakfast & Inn in Vancouver (Canada)

Verified
7 months ago
interface is user friendly. making it easy to navigate through various options for IRD menu. It enhances convenience for the guest.
Country Canada
IRD Assistant Manager
X-Large Hotel
10

The efficiency and beauty of layouts

In Room Dinning-Manager from 100 to 199 room Boutique in Cary (United States of America)

Verified
7 months ago
How fast, professional and nice Crave Team are. The professionalism always blow me away. No matter what time and day Crave has always been there for us.
Country United States of America
In Room Dinning-Manager
Large Hotel
8

This product is totally customizable and the customer support team who work behind the scenes are fantastic, and incredibly prompt with completing requests.

Guest Relation Manager from 100 to 199 room Bed & Breakfast & Inn in Bagshot (United Kingdom)

Verified
7 months ago
Being able to add and remove features so easily. to pulling reports on data to learn our trends and the feature to communicate with our guests without disturbing them in person.
Country United Kingdom
Guest Relation Manager
Large Hotel
10

Crave is all the Rave!

Manager On Duty from 200 to 499 room Boutique in Cabo San Lucas (Mexico)

Verified
7 months ago
I have had the pleasure of working closely with Crave Solutions, and I can confidently say they are an outstanding technology partner. What truly sets them apart is their unmatched response time. No mat<er the issue or question, they are always available, providing fast and reliable. The Crave team goes above and beyond to mentor us, offeri...
Country Mexico
Manager On Duty
X-Large Hotel
10

Visual & Innovative

Director of Marketing from 25-49 room Bed & Breakfast & Inn in Cannon Beach (United States of America)

Verified
7 months ago
We're a pocket-sized powerhouse team and their support has been phenomenal. Working with Crave has allowed us to lean on another 'partner' who understands the importance of our brand, our voice, and our dedication to excellence.
Country United States of America
Director of Marketing
Medium Hotel
10

Crave is a great in room solution for technology & Food and beverage needs.

Director of Room Service from 1 to 4 room Bed & Breakfast & Inn in Las Vegas (United States of America)

Verified
7 months ago
In a large scale Hotel, the crave tablet helps with productivity while giving the guest a more interactive experience when ordering. The interface is very user friendly, which ensure that younger and older clientele are comfortable using the tablet. We are able to customize a lot the ordering flow on the tablet to encourage upsells. Most of...
Country United States of America
Director of Room Service
X-Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 18

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Crave are a valued partner of ours at Deliverect. The team at Crave are knowledgable, supportive and have built a best in class suite of products to service the hospitality industry. Deliverect establishes a connection between Crave Interactive and the existing order management system. Orders made on Crave Interactive are then integrated directly to your POS. Together, Crave and Deliverect have partnered to provide customers a seamless digital order experience.

Question:

What differentiates this product or service from the competition?

Answer:

In the relatively new space of digital ordering, Crave are incredibly experienced and reliable. They have over 10 years experience in the industry and are processing millions of orders a year. Crave provide a creates highly customised solutions tailored to your brand. The Crave team is global and provide 24/7 support.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Take the time internally uncover your pain points and perhaps ask yourself why you are looking at new technology. These could be financial, productivity or process pain points across the Hotel. The review will uncover clear requirements that Crave, with their wealth of knowledge and technology, can tailor a solution to solve those pains.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 8 recommend
Recommended by
RecommendationAvatar
Joe Pleece Enterprise Sales @ Deliverect
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John Owen CEO @ TigerTMS
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Andre Matos Business Developer Team Leader @ Konica Minolta
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Rafael Solórzano Commercial Director @ Hotel Depot
RecommendationAvatar
Arturo Armando Briano it engineer @ Servicios de Computo del Caribe
RecommendationAvatar
Joe Pleece Enterprise Sales @ Deliverect
RecommendationAvatar
John Owen CEO @ TigerTMS
RecommendationAvatar
Andre Matos Business Developer Team Leader @ Konica Minolta
RecommendationAvatar
Rafael Solórzano Commercial Director @ Hotel Depot
RecommendationAvatar
Arturo Armando Briano it engineer @ Servicios de Computo del Caribe
RecommendationAvatar
Rafael Solórzano Sales Manager @ Hotel Depot
RecommendationAvatar
Chris Horn Managing Director @ Gold Key Media
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Gil Carver CEO @ Avico
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Jaume Serra CEO @ Arki Management
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Alaa Bahr Senior Software Engineer @ INTEREL
RecommendationAvatar
Richard Bradbury VP, Strategy, Marketing, Alliances @ Quore
Are you a consultant or vendor that recommends Crave Interactive? Leave a recommendation

News

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Crave Interactive

6 months ago

A Touch of Convenience: Enhancing Guest Experience with Crave Tablets at Foxhills Club & Resort

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Crave Interactive

6 months ago

Crave Tablets Drive Operational Excellence and Guest Satisfaction at Nobu Hotel Los Cabos

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Crave Interactive

9 months ago

Crave Interactive Announces Strategic Partnership with Book4Time to Boost Spa Bookings

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Crave Interactive

10 months ago

Foxhills Club & Resort Elevates Guest Experience with Installation of Crave Interactive Tablets in All Rooms

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Crave Interactive

11 months ago

Crave Interactive to Showcase In-Room Tablets with Up to 80% Guest Engagement and Enhanced Crave AI at HITEC 2024

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Crave Interactive

1 year ago

Crave Interactive Launches Crave AI: Hotel Guest Service Redefined

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Crave Interactive

2 years ago

RCD Hotels® Orders 3,450 In-Room Tablets from Crave Interactive for Four of its Prestigious Resort Hotels in Latin America

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Crave Interactive

2 years ago

Crave Interactive Provide a Single Guest Portal for all Hotel QR Codes

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Crave Interactive

2 years ago

Crave to Showcase Latest Innovations at HITEC’s 50th Anniversary in Orlando

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Crave Interactive

3 years ago

Crave Announced as HotelTechAwards 2022 Finalists

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Crave Interactive

3 years ago

Crave T3 Tablet Range Launch

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Crave Interactive

4 years ago

Mobile Ordering Statistics in the Hotel Industry

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Crave Interactive

4 years ago

Viceroy Hotel Group Chooses Crave Interactive’s AppLess™ Contactless Mobile Ordering and Digital Directories

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Crave Interactive

4 years ago

PPHE Hotel Group choose Crave Interactive’s ServeSafely mobile ordering for its hotels and restaurants

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Crave Interactive

5 years ago

Crave Interactive launch ServeSafely to protect restaurant staff and customers from COVID-19.

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Support

Unverified

Crave Interactive has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

Request a Quote

Response Time

Less than a day

Responsiveness

Excellent

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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