Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Crave Interactive (Tablets)
4.5 (172 REVIEWS)
Joe, John, Andre + 8 more experts recommend Crave Interactive
Read RecommendationsRanked 3 (out of 26) in In-Room Hotel Tablets
Hoteliers voted Crave Interactive as the #2 In-Room Hotel Tablets provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldLeave your guests with a lasting impression.
90% recommended by 163 hotels
Fairmont Pacific Rim, Secrets Moxche, Alila Napa Valley & 160 others
Bell - AI powered product analyst
I analyzed all of Crave Interactive’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Crave Interactive's in-room tablet for its ability to enhance guest experience, streamline operations, and boost revenue through upsells and interactive marketing. Users appreciate its customization flexibility to fit hotel branding and guest needs, multi-language support, and seamless hotel PMS integration. However, some note issues with hardware durability, update delays, and occasional technical difficulties. Overall, it modernizes the in-room experience effectively, drives customer engagement, and reduces paper costs.
Fairmont Pacific Rim, Secrets Moxche, Alila Napa Valley & 160 others
Read their reviewsWhat Types of Hotels Crave Interactive is Popular For
Size
25 | X-Small (1-9 room)
8 | Small (10-24 room)
41 | Medium (25-74 room)
50 | Large (75-199 room)
82 | X-Large (200+ room)
Country
56 | United Kingdom
49 | United States of America
44 | Mexico
9 | Bahamas
8 | United Arab Emirates
4 | Costa Rica
4 | Thailand
4 | Canada
3 | Norway
2 | Estonia
2 | Panama
2 | Australia
2 | Greece
1 | Iceland
1 | Serbia
1 | Turks and Caicos Islands
1 | Turkey
1 | Philippines
1 | India
1 | Saint Lucia
1 | Jamaica
1 | Netherlands Antilles
1 | Vietnam
1 | Netherlands
1 | Japan
Type
142 | Luxury Hotels
107 | Resorts
93 | Bed & Breakfast & Inns
75 | Boutiques
56 | Branded Hotels
45 | Airport/Conference Hotels
34 | City Center Hotels
27 | Limited Service & Budget Hotels
16 | Casinos
10 | Hostels
10 | RV Parks & Campgrounds
5 | Extended Stay & Serviced Apartments
5 | Vacation Rentals & Villas
4 | Motels
Region
97 | North America
66 | Europe
13 | Central America
9 | Middle East
8 | Asia Pacific
6 | South America
2 | Oceania
Category
172 | In-Room Hotel Tablets
63 | Hotel Guest Apps
Didn’t find what you were looking for?
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Crave Interactive products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Crave Interactive Reviews Analyzed: 112
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Crave Interactive Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Crave Interactive
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Crave Interactive's Provided Description:
"Crave Interactive is on a mission to help hospitality businesses provide great services to their guests with innovative and cool technology. At our core is a passion for making technology delightful and easy to use, both for our clients’ guests and their staff. Our in-room tablets and complimentary mobile platform are designed specifically for hotels, and are recognised as being best in class. We provide outstanding digital service throughout the guest journey, from pre-stay to arrival, from in-room to around town. With digital service being an increasingly important part of the guest experience, we strive to leave guests with positive lasting memories of their stay."
Capabilities
In-room Notifications / Messaging
In-room Notifications / Messaging
Dynamic animated messages can capture your guest’s attention, and provide scope for creative promotions or communicating important information. Data we’ve collected from hotels with our tablets shows that over 90% of guests will interact with their tablets, giving you an extremely high engagement communication channel.
Room controls
Replaceable Battery Packs
Replaceable Battery Packs
Most tablets and smartphones have non-serviceable lithium-ion batteries which fail after about 3 years of use, limiting their life considerably. Crave solves this problem with replaceable battery packs that are easy for your staff to change, extending the expected life of our tablets to 8 years. Tell that to your finance chief.
Tough Construction Developed for Hospitality
Tough Construction Developed for Hospitality
Our protective covers help prevent accidental damage and improve tablet resilience. Along with internal protective design features , you can expect less than 2% screen breakages per year – significantly lower than the industry average. And if you are in a remote location (as many of our beautiful resort hotels are), we now offer DIY screen fixing packs to compliment our repair services.
Multi-media Docks
Multi-media Docks
Crave tablet docks include two quality speakers for a great sound while playing the radio, videos, and hands free calls. The docks are designed so that the tablet always sits correctly on the wire-free charging pins, and include a detachable PSU cable to allow easy installation with any bedside furniture. And for the guest convenience there is a USB-A and USB-C charging socket
Features
Content & Information
Messaging & Communication
Request Management
Upselling & Offers
Guest Profiles
Advertising
Recommended by
Achievements
This vendor's trending score is rising, Crave Interactive (Tablets) is the #3 most trending product in the In-Room Hotel Tablets category (out of 26) and the #110 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCrave Interactive’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted Crave Interactive as the #2 In-Room Hotel Tablets provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
References
"It's a really good system, it went really well this weekend! The customers loved it, and to be honest they probably spent more using it!"
"Your response times are absolutely incredible - I asked customer success to change the price on something at 2am and it was done within 2 minutes!!"
"ServeSafely speeds up table service, the solution is very quick and reliable. Increased sales by at least 20%, the up selling functionality is very good, customers ordering items they didn't think were on the menu. Customers leaving more tips than usual, gratuity default set at 7.5% and seems to be working well."
"The solution is very quick and reliable. Increased sales by at least 20%, the up selling functionality is very good, customers ordering items they didn't think were on the menu. Customers leaving more tips than usual, gratuity default set at 7.5% and seems to be working well."
"At Vdara, we are committed to providing an exceptional level of service and the introduction of Crave tablets ensure that we’re elevating that level of service by evolving to meet the modern needs of our guests,"
Featured Customers
More Products by Crave Interactive
Hotelier Rating
Looking for specific info?
Fantastic service with a convenient device.
Rooms Division Manager from 200 to 499 room Boutique in Nuevo Nayarit (Mexico)
Great Little Device
Hotel Operations Manager from 75-99 room Bed & Breakfast & Inn in Lower Beeding (United Kingdom)
Pretty good product.
Director of Rooms from 1 to 4 room Branded Hotel in Nassau (Bahamas)
In Room Tablet
Assistant F&B Manager from 1 to 4 room Branded Hotel in Nassau (Bahamas)
Convenient!
IRD Assistant Manager from 200 to 499 room Bed & Breakfast & Inn in Vancouver (Canada)
The efficiency and beauty of layouts
In Room Dinning-Manager from 100 to 199 room Boutique in Cary (United States of America)
This product is totally customizable and the customer support team who work behind the scenes are fantastic, and incredibly prompt with completing requests.
Guest Relation Manager from 100 to 199 room Bed & Breakfast & Inn in Bagshot (United Kingdom)
Crave is all the Rave!
Manager On Duty from 200 to 499 room Boutique in Cabo San Lucas (Mexico)
Visual & Innovative
Director of Marketing from 25-49 room Bed & Breakfast & Inn in Cannon Beach (United States of America)
Crave is a great in room solution for technology & Food and beverage needs.
Director of Room Service from 1 to 4 room Bed & Breakfast & Inn in Las Vegas (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Crave are a valued partner of ours at Deliverect. The team at Crave are knowledgable, supportive and have built a best in class suite of products to service the hospitality industry. Deliverect establishes a connection between Crave Interactive and the existing order management system. Orders made on Crave Interactive are then integrated directly to your POS. Together, Crave and Deliverect have partnered to provide customers a seamless digital order experience.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
In the relatively new space of digital ordering, Crave are incredibly experienced and reliable. They have over 10 years experience in the industry and are processing millions of orders a year. Crave provide a creates highly customised solutions tailored to your brand. The Crave team is global and provide 24/7 support.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Take the time internally uncover your pain points and perhaps ask yourself why you are looking at new technology. These could be financial, productivity or process pain points across the Hotel. The review will uncover clear requirements that Crave, with their wealth of knowledge and technology, can tailor a solution to solve those pains.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Crave Interactive
6 months ago
A Touch of Convenience: Enhancing Guest Experience with Crave Tablets at Foxhills Club & Resort
Crave Interactive
6 months ago
Crave Tablets Drive Operational Excellence and Guest Satisfaction at Nobu Hotel Los Cabos
Crave Interactive
9 months ago
Crave Interactive Announces Strategic Partnership with Book4Time to Boost Spa Bookings
Crave Interactive
10 months ago
Foxhills Club & Resort Elevates Guest Experience with Installation of Crave Interactive Tablets in All Rooms
Crave Interactive
11 months ago
Crave Interactive to Showcase In-Room Tablets with Up to 80% Guest Engagement and Enhanced Crave AI at HITEC 2024
Crave Interactive
1 year ago
Crave Interactive Launches Crave AI: Hotel Guest Service Redefined
Crave Interactive
2 years ago
RCD Hotels® Orders 3,450 In-Room Tablets from Crave Interactive for Four of its Prestigious Resort Hotels in Latin America
Crave Interactive
2 years ago
Crave Interactive Provide a Single Guest Portal for all Hotel QR Codes
Crave Interactive
2 years ago
Crave to Showcase Latest Innovations at HITEC’s 50th Anniversary in Orlando
Crave Interactive
3 years ago
Crave Announced as HotelTechAwards 2022 Finalists
Crave Interactive
3 years ago
Crave T3 Tablet Range Launch
Crave Interactive
4 years ago
Mobile Ordering Statistics in the Hotel Industry
Crave Interactive
4 years ago
Viceroy Hotel Group Chooses Crave Interactive’s AppLess™ Contactless Mobile Ordering and Digital Directories
Crave Interactive
4 years ago
PPHE Hotel Group choose Crave Interactive’s ServeSafely mobile ordering for its hotels and restaurants
Crave Interactive
5 years ago
Crave Interactive launch ServeSafely to protect restaurant staff and customers from COVID-19.
Find Great Pairing Apps
No matching results
No matching results
Company | Functionality | |
---|---|---|
Actabl
93% recommended by 1568 hotels |
Hotel Maintenance Software
+4 more |
|
Oracle Hospitality
92% recommended by 601 hotels |
Property Management Systems
|
|
Amadeus
83% recommended by 154 hotels |
Staff Collaboration Tools
|
|
Book4Time
94% recommended by 146 hotels |
Spa Software
|
|
Quore
91% recommended by 119 hotels |
Hotel Maintenance Software
+3 more |
|
Infor
80% recommended by 82 hotels |
Property Management Systems
|
|
This integration hasn’t been verified by Zingle yet.
Zingle
95% recommended by 79 hotels |
Guest Messaging Software
|
|
Agilysys
77% recommended by 31 hotels |
Property Management Systems
|
|
Kipsu
84% recommended by 20 hotels |
Guest Messaging Software
|
|
This integration hasn’t been verified by Sonifi yet.
Sonifi
59% recommended by 12 hotels |
Hospitality TV
|
Crave Interactive has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .