Mobile Ordering Statistics in the Hotel Industry
Ratings Snapshot
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Ranked #2 out of 22 in In-Room Hotel Tablets
Crave Interactive’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreCrave Interactive (Tablets) Overview
Crave Interactive (Tablets) Overview
Digitally connect with your guests and enable access to all your Hotel services through an in-room tablet. Simple and intuitive our in-room tablets are proven to increase revenue; updates are instant, promotional offers can be targeted and guests enjoy adding extra options to their in-room dining experience. Costs are reduced with no more paper directories or reprints and your staff are more effic...
About Crave Interactive View website
Founded in 2009 | Headquarters in Cranfield United Kingdom | 26 employeesCrave Interactive is a world-leading developer of digital service solutions for the global hospitality industry and experts in self-ordering and guest communica...
Other Products by Crave Interactive
Integrates with
- Property Management Systems
- Staff Collaboration Tools
- Restaurant Management Software
What customers love about Crave Interactive (Tablets)
Hospitality Consultant from in San Jose (United States)
In a word? It's slick! The combination of a quality tablet/fast processor with highly intuitive software that was so snappy that it almost seemed to anticipate the information I was thinking of finding next. That can...
Operations Manager from Boutiques in (United Kingdom)
Good reliability. Friendly and practical for users. The new features related to turning the tablet into a remote control for TV gives another extra option to add convenience for clients. Customer service from support is...
Director of IT from Luxury Hotels in Benito Juárez (Mexico)
A great partner to help innovating our resorts. When we met Crave a few years ago, they listened and worked with us to achieve our business goals and provide a great solution to increase our in room satisfaction ratings ...
Expert Q&A and Partner Recommendations
What does this product or service do well?
Crave is de most complete, easy to integrate and easy to use in room technology for Hotels. We've been working with Crave for the past 8 years and it's really amazing how Happy our clients in commun are. Crave will make you money while the guests feels that you are investing in them.
by Rafael Solórzano (Hotel Depot) on December 07, 2021
See more answers (7)What differentiates this product or service from the competition?
The software is intuitive and user friendly while the hardware is resistant and good looking, the interaction with the client is really higher than any other solution in the marker. You will not find anithing like it.
by Rafael Solórzano (Hotel Depot) on December 07, 2021
See more answers (7)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
The very best advise is to try Crave, you will not be desapointed in any way. The cost is nothing comparing to the return of investment that you will get. The support 24/7 is something no one really gives Except for crave.
by Rafael Solórzano (Hotel Depot) on December 07, 2021
See more answers (7)Features
Clients & references
References & testimonials

At Vdara, we are committed to providing an exceptional level of service and the introduction of Crave tablets ensure that we’re elevating that level of service by evolving to meet the modern needs o...
Case studies
Active Markets
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United Kingdom
- Mexico
- United States of America
- United Arab Emirates
- Thailand
- Saint Lucia
- Bahamas
- Costa Rica
- Estonia
January 10, 2022
Crave Interactive (Tablets) Review: Satisfaction guaranteed
What do you like most?
Since the first moment we started talking about the best options for our hotels, they were very open and comprehensive to our needs. The use of Crave in-room tablets will help us increase our guest satisf...
What do you dislike or think could be improved?
So far, I haven't identified any dislikes on the products, or the customer service. I appreciate the disposition and availability of everyone involved throughout this process.
December 24, 2021
Crave Interactive (Tablets) Review: Very attentive to its customers.
IT Manager from Resorts in Willemstad (Netherlands Antilles)
What do you like most?
- Benefits of having these tablets are simplifying guest access to hotel's services. - Information is easier obtained via use of the tablets. - Bulk messaging of promotions and or maintenance can be pro...
What do you dislike or think could be improved?
- Repair center in the country or alternative country vendor who can do the repairs - More troubleshooting instructions in case of failures / defects with tablets to solve most common issues like batteri...
December 13, 2021
Crave Interactive (Tablets) Review: Support is excellent
Design from Luxury Hotels in Cancún (Mexico)
What do you like most?
Accessible information for users. Easy to use. Friendly and practical for users Customer service from support is excellent
What do you dislike or think could be improved?
Many steps to update the content. Complicated interface is not friendly and it takes a long time.
December 10, 2021
Crave Interactive (Tablets) Review: Great and flexible partner
Manager Web Development from Other in Amsterdam (Netherlands)
What do you like most?
The flexibility they and their systems have shown for adjusting to our circumstances. This included changing their payment API, Customizing check-out options, applying tax changes in bulk, really well tho...
What do you dislike or think could be improved?
The quality of the visual assets served, some UX / UI improvements for new high quality screens and devices could be better.
December 09, 2021
Crave Interactive (Tablets) Review: Greatly improved guest communication and efficiency
Executive Assistant Manager from Branded Hotels in Carlton (Australia)
What do you like most?
-Improved efficiency with guests able to request/book without calling -Improved Room service efficiency -Reduced paper waste from rooms
What do you dislike or think could be improved?
-Being able to have multiple buttons/links on landing pages to take to different points -Initially found some bugs in software, were resolved. However, caused initial negative guest feedback
December 09, 2021
Crave Interactive (Tablets) Review: Great practicality for linking hospitality services.
Duty Manager from Boutiques in (United Kingdom)
What do you like most?
Crave allows us to advertise our business and services directly to our guests in a simply and easy to use way. The host tablets allow us to oversee everything that is requested and this is useful for mana...
What do you dislike or think could be improved?
The backend interface of the Crave system can be difficult to use at times. Perhaps this would be a good place to upgrade the service and make it a bit more user friendly.
Director of IT from Resorts in Castries City (Saint Lucia)
I like having the ability to refresh content/information to guests in improved time.