The Global leader in AI Reservation Assistants & omnichannel service platform for hotels and resorts focused on boosting direct bookings and revenue.
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Quiq
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Quiq
Unranked in Hotel Chatbots
Connect with customers on their most used and favorite channels
Not yet recommended by any hotels
Quiq has 0 reviews from France so we’re unable to verify that they operate in your local market.
What is Quiq?
Founded in 2015 | Headquarters in Bozeman (United States) | 35 employees
Quiq is a customer messaging platform that facilitates seamless communication between businesses and their customers through preferred messaging channels. By leveraging SMS/text messaging, Facebook Messenger, Live Chat, and Kik, Quiq ensures customers can easily reach out for pre-sales inquiries and post-sales support. This platform enhances customer satisfaction by replacing traditional phone and email interactions with more efficient mobile messaging. Businesses can integrate Quiq with existing CRMs like Oracle, Zendesk, and Salesforce, streamlining customer service operations and reducing costs while maintaining high engagement levels.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Quiq products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Quiq Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Quiq Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Quiq
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Quiq's Provided Description:
"Improve the way customers communicate with companies. We believe mobile message-driven communications will replace a significant portion of traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with our friends and family. With Quiq, customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Quiq Messaging can be purchased as a stand-alone customer channel or companies can take advantage of one of our pre-built CRM integrations, including Oracle, Zendesk, and Salesforce."
FAQs
Quiq Alternatives
Not sure if Quiq is right for your hotel? Here are similar Hotel Chatbots vendors that could be a good fit for your hotel:
Capabilities
Convert More Direct Bookings
Convert More Direct Bookings
Guide travelers through booking questions, confirm reservations, and process changes across chat, SMS, and voice so fewer guests abandon their booking journey.
Automate Guest Requests
Automate Guest Requests
Handle early check-in, room preferences, property questions, and in-stay requests without requiring guests to call or wait for a response from your front desk.
Personalize Upsells Automatically
Personalize Upsells Automatically
Present relevant upgrades, early check-in options, and other personalized offers at key moments to increase revenue per reservation without adding staff workload.
Streamline Loyalty Management
Streamline Loyalty Management
Let guests check point balances, redeem rewards, update preferences, and receive personalized upgrade offers through automated conversations.
Capture Group Booking Leads
Capture Group Booking Leads
Gather requirements for weddings, meetings, and group stays, then route qualified opportunities directly to your hotel sales team for follow-up.
Features
Messaging & Communication
4/5 features
Bookings & Reservations
4/5 features
Messaging Channels
4/5 features
Workflow Automation
4/5 features
Concierge Services
4/5 features
Pre-Stay
4/5 features
In-Stay & Post Stay
4/5 features
Back Office
4/5 features
Artificial Intelligence
4/5 features
Available Add-ons & Modules
Early Check-in
Contactless Check-in
Handle early check-in, room preferences, and on-property questions before arrival and throughout the guest’s stay.
Loyalty Management
Loyalty Programs for Independents
Let guests check balances, redeem points, manage preferences, and receive personalized upgrade offers through automated conversations.
Group and Event Booking
Hotel Sales Software
Collect requirements for weddings, meetings, and group travel, then route qualified opportunities directly to your hotel sales team.
Upselling
Upselling Software
Present personalized room upgrades, early check-in, and other relevant offers during guest conversations to increase revenue per booking without adding staff effort.
Q2 '26 Hotel Chatbots Survey Insights
Is Quiq a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 13
Mid-sized
98%
(469)
Asksuite is a top Hotel Chatbots pick among mid-sized hotels on HotelTechReport for centralizing WhatsApp, website, Instagram and Facebook chats in one dashboard, so teams can track conversations and keep replies consistent.
#1
of 10
Small
98%
(231)
Asksuite is a top Hotel Chatbots pick among small hotels on HotelTechReport, with hoteliers pointing to 24/7 replies and WhatsApp and Instagram quotes that keep a lean team from missing bookings after hours.
#1
of 6
Large
97%
(147)
Asksuite is a top Hotel Chatbots pick among Large hotels on HotelTechReport, with hoteliers pointing to its ability to run 24/7 replies and keep direct bookings moving when the desk is busy or after hours.
Mid-sized
98%
(469)
#1
of 13
Asksuite is a top Hotel Chatbots pick among mid-sized hotels on HotelTechReport for centralizing WhatsApp, website, Instagram and Facebook chats in one dashboard, so teams can track conversations and keep replies consistent.
Small
98%
(231)
#1
of 10
Asksuite is a top Hotel Chatbots pick among small hotels on HotelTechReport, with hoteliers pointing to 24/7 replies and WhatsApp and Instagram quotes that keep a lean team from missing bookings after hours.
Large
97%
(147)
#1
of 6
Asksuite is a top Hotel Chatbots pick among Large hotels on HotelTechReport, with hoteliers pointing to its ability to run 24/7 replies and keep direct bookings moving when the desk is busy or after hours.
Rank
Hotel type
Popular alternatives
#1
of 13
Boutique Hotels
98%
(263)
Asksuite is a top Hotel Chatbots pick among Boutique on HotelTechReport, with hoteliers pointing to its “property advisor” that suggests a similar hotel when one is full, helping keep bookings in house.
#1
of 12
Bed & Breakfast & Inns
97%
(280)
Asksuite is a top Hotel Chatbots pick among bed and breakfasts on HotelTechReport, with hoteliers pointing to 24/7 replies across website, WhatsApp and Instagram, so small teams do not leave guests waiting when the desk is busy or closed.
#1
of 12
Luxury Hotels
97%
(279)
Asksuite is a top Hotel Chatbots pick among Luxury on HotelTechReport because hoteliers point to its property advisor that suggests a similar property when one is fully booked, keeping the booking path alive and helping protect direct bookings.
Boutique Hotels
98%
(263)
#1
of 13
Asksuite is a top Hotel Chatbots pick among Boutique on HotelTechReport, with hoteliers pointing to its “property advisor” that suggests a similar hotel when one is full, helping keep bookings in house.
Bed & Breakfast & Inns
97%
(280)
#1
of 12
Asksuite is a top Hotel Chatbots pick among bed and breakfasts on HotelTechReport, with hoteliers pointing to 24/7 replies across website, WhatsApp and Instagram, so small teams do not leave guests waiting when the desk is busy or closed.
Luxury Hotels
97%
(279)
#1
of 12
Asksuite is a top Hotel Chatbots pick among Luxury on HotelTechReport because hoteliers point to its property advisor that suggests a similar property when one is fully booked, keeping the booking path alive and helping protect direct bookings.
Rank
Region
Popular alternatives
#2
of 11
Europe
90%
(168)
HiJiffy is a top Hotel Chatbots pick among Europe on HotelTechReport for its omnichannel inbox, which lets hoteliers manage Booking.com, WhatsApp, website, in-stay chatbot, and email in one dashboard. Hoteliers say it cuts missed requests and keeps response times minimal.
#1
of 7
North America
96%
(173)
Canary Technologies is a top Hotel Chatbots pick among North America on HotelTechReport because hoteliers point to its AI chat bot that answers basic hotel info questions and messages, plus live chat that can step in when staff are busy.
#1
of 6
Asia Pacific
90%
(31)
HiJiffy is a top Hotel Chatbots pick among Asia Pacific on HotelTechReport, with reviewers pointing to its multilingual FAQ and keyword library, including property-level edits for local slang and language switching. That matters when guests ask in different languages and the bot has to answer without handing off every query.
Europe
90%
(168)
#2
of 11
HiJiffy is a top Hotel Chatbots pick among Europe on HotelTechReport for its omnichannel inbox, which lets hoteliers manage Booking.com, WhatsApp, website, in-stay chatbot, and email in one dashboard. Hoteliers say it cuts missed requests and keeps response times minimal.
North America
96%
(173)
#1
of 7
Canary Technologies is a top Hotel Chatbots pick among North America on HotelTechReport because hoteliers point to its AI chat bot that answers basic hotel info questions and messages, plus live chat that can step in when staff are busy.
Asia Pacific
90%
(31)
#1
of 6
HiJiffy is a top Hotel Chatbots pick among Asia Pacific on HotelTechReport, with reviewers pointing to its multilingual FAQ and keyword library, including property-level edits for local slang and language switching. That matters when guests ask in different languages and the bot has to answer without handing off every query.
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Quiq Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, Quiq is the #29 most trending product in the Hotel Chatbots category (out of 40) and the #1313 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreQuiq’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Quiq Pricing
Pricing Available By Request
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Compare Quiq to Top Alternatives
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Hotelier Rating
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Support
Unverified
Quiq has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Products Reviewed
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0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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