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Gracesoft CRM
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Gracesoft CRM
Unranked in Hotel CRM & Email Marketing
86% recommended by 8 hotels
GraceSoft has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is GraceSoft?
Founded in 1999 | Headquarters in Stafford (United States) | 34 employees
Gracesoft CRM is a customer relationship management software built for property management businesses using Easy Innkeeping PMS. It centralizes guest and lead management, helping teams track inquiries, improve communication, automate follow-ups, and drive more repeat reservations. By keeping customer data and interactions in one place, it supports smoother daily operations and helps properties stay organized, responsive, and focused on growing bookings.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of GraceSoft products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
GraceSoft Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
GraceSoft Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by GraceSoft
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
GraceSoft's Provided Description:
"GraceSoft provides advanced CRM software designed for property management businesses using Easy Innkeeping PMS solutions. The CRM system helps businesses manage customer relationships, track leads, improve communication, automate follow-ups, and increase repeat reservations from one centralized platform."
FAQs
GraceSoft doesn’t have any screenshots available
Gracesoft CRM Alternatives
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Q2 '26 Hotel CRM & Email Marketing Survey Insights
Is GraceSoft a good fit for your hotel?
Rank
Hotel size
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Profitroom is a top Hotel CRM & Email Marketing pick among mid-sized hotels on HotelTechReport, with reviewers pointing to stay proposals that arrive in under a minute and CRM email campaigns that make direct offers look polished.
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dailypoint™ is a top Hotel CRM & Email Marketing pick among Large on HotelTechReport, with reviewers singleing out its guest profile cleanup that merges double profiles and pulls data from multiple sources into one record. That makes it easier to recognize repeat guests and send messages based on real stay history.
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Smart Host GmbH is a top Hotel CRM & Email Marketing pick among small hotels on HotelTechReport, with reviewers pointing to personalized pre-arrival, post-stay, birthday and newsletter messages that help staff prep for special requests and keep guest communication in one place.
Mid-sized
95%
(166)
#1
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Profitroom is a top Hotel CRM & Email Marketing pick among mid-sized hotels on HotelTechReport, with reviewers pointing to stay proposals that arrive in under a minute and CRM email campaigns that make direct offers look polished.
Large
92%
(44)
#2
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dailypoint™ is a top Hotel CRM & Email Marketing pick among Large on HotelTechReport, with reviewers singleing out its guest profile cleanup that merges double profiles and pulls data from multiple sources into one record. That makes it easier to recognize repeat guests and send messages based on real stay history.
Small
94%
(101)
#1
of 12
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among small hotels on HotelTechReport, with reviewers pointing to personalized pre-arrival, post-stay, birthday and newsletter messages that help staff prep for special requests and keep guest communication in one place.
Rank
Hotel type
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Luxury Hotels
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dailypoint™ is a top Hotel CRM & Email Marketing pick among Luxury on HotelTechReport for its central guest profile and sharp segmentation, which hoteliers say turns guest interests into targeted mailings and personalized communication.
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Branded Hotels
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dailypoint™ is a top Hotel CRM & Email Marketing pick among branded hotels on HotelTechReport, with reviewers pointing to its central guest profile and profile cleansing that removes duplicates so front desk and marketing work from one record.
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Bed & Breakfast & Inns
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Profitroom is a top Hotel CRM & Email Marketing pick among Bed-N-Breakfast on HotelTechReport, because hoteliers single out its stay proposals, sending a full offer and follow-up from the same CRM in under a minute.
Luxury Hotels
88%
(136)
#1
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dailypoint™ is a top Hotel CRM & Email Marketing pick among Luxury on HotelTechReport for its central guest profile and sharp segmentation, which hoteliers say turns guest interests into targeted mailings and personalized communication.
Branded Hotels
90%
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#1
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dailypoint™ is a top Hotel CRM & Email Marketing pick among branded hotels on HotelTechReport, with reviewers pointing to its central guest profile and profile cleansing that removes duplicates so front desk and marketing work from one record.
Bed & Breakfast & Inns
96%
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#1
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Profitroom is a top Hotel CRM & Email Marketing pick among Bed-N-Breakfast on HotelTechReport, because hoteliers single out its stay proposals, sending a full offer and follow-up from the same CRM in under a minute.
Rank
Region
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Europe
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Profitroom is a top Hotel CRM & Email Marketing pick among hotels in Europe on HotelTechReport because hoteliers use it to build segmented guest offers and send automatic reminders, so staff can turn phone and email enquiries into booked stays faster.
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Cendyn is a top Hotel CRM & Email Marketing pick among North America on HotelTechReport, with hoteliers pointing to its segmented audience building and market search that help them focus outreach on local back-yard business and holiday-party demand.
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TrustYou is a top Hotel CRM & Email Marketing pick among Asia Pacific on HotelTechReport, with hoteliers pointing to one dashboard for review data, competitor scores, and sentiment notes that helps them spot strengths, weaknesses, and service gaps across properties.
Europe
95%
(256)
#1
of 19
Profitroom is a top Hotel CRM & Email Marketing pick among hotels in Europe on HotelTechReport because hoteliers use it to build segmented guest offers and send automatic reminders, so staff can turn phone and email enquiries into booked stays faster.
North America
95%
(11)
#3
of 12
Cendyn is a top Hotel CRM & Email Marketing pick among North America on HotelTechReport, with hoteliers pointing to its segmented audience building and market search that help them focus outreach on local back-yard business and holiday-party demand.
Asia Pacific
95%
(12)
#1
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TrustYou is a top Hotel CRM & Email Marketing pick among Asia Pacific on HotelTechReport, with hoteliers pointing to one dashboard for review data, competitor scores, and sentiment notes that helps them spot strengths, weaknesses, and service gaps across properties.
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GraceSoft Reviews Summary
Terrible
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, Gracesoft CRM is the #77 most trending product in the Hotel CRM & Email Marketing category (out of 76) and the #3086 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreGraceSoft’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
GraceSoft Pricing
Pricing Available By Request
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| Company | Functionality | |
|---|---|---|
Stripe
100% recommended by 2 hotels |
|
|
This integration hasn’t been verified by Booking.com yet.
Booking.com
10% recommended by 1 hotels |
Digital Marketing Agencies
|
Support
Unverified
GraceSoft has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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