Operations
Popular in Operations
POPULAR SEARCHES
FEATURED APPS
Revenue Management
Popular in Revenue Management
POPULAR SEARCHES
FEATURED APPS
Marketing
Popular in Marketing
POPULAR SEARCHES
FEATURED APPS
Guest Experience
Popular in Guest Experience
POPULAR SEARCHES
FEATURED APPS
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Tripleseat (Group Sales Management Platform)
4.3 (123 REVIEWS)
HT Score
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Sarah, Pritesh, Sandra + 4 more experts recommend Tripleseat
Read RecommendationsTripleseat (Group Sales Management Platform)
Ranked 3 (out of 15) in Hotel Sales Software
2025 Finalist
HotelTechAwards
Hoteliers voted Tripleseat as the #3 Hotel Sales Software provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldTripleseat (Group Sales Management Platform)
90% recommended by 233 hotels
Springboard Hospitality, Curator Hotels and Resorts, Lark Hotels & 230 others
Bell - AI powered product analyst
I analyzed all of Tripleseat’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Tripleseat is a hotel sales software platform highly praised for enhancing efficiency and productivity across sales and operations teams within hotels. Known for its user-friendly interface and mobile access, it allows hotels to manage events and client interactions effectively. Tripleseat is an integral tool in streamlining workflows, optimizing revenue through efficient event management, and improving client engagement. Some users, however, noted areas for improvement in group reporting and forecasting capabilities.
Springboard Hospitality, Curator Hotels and Resorts, Lark Hotels & 230 others
Read their reviewsWhat Types of Hotels Tripleseat is Popular For
Size
11 | X-Small (1-9 room)
27 | Small (10-24 room)
74 | Mid-Sized (25-74 room)
124 | Large (75-199 room)
30 | X-Large (200+ room)
Country
233 | United States of America
12 | Canada
3 | United Kingdom
3 | Australia
2 | France
2 | Nigeria
2 | Ecuador
2 | Puerto Rico
1 | Singapore
1 | Netherlands
1 | Chile
1 | Mexico
1 | Portugal
1 | Italy
Type
166 | Boutiques
102 | Luxury Hotels
97 | Bed & Breakfast & Inns
74 | Resorts
68 | Branded Hotels
63 | Airport/Conference Hotels
54 | City Center Hotels
53 | Limited Service & Budget Hotels
13 | Extended Stay & Serviced Apartments
10 | Motels
9 | Casinos
9 | Hostels
9 | RV Parks & Campgrounds
6 | Vacation Rentals & Villas
Region
246 | North America
8 | Europe
3 | Oceania
3 | South America
2 | Central America
2 | Africa
1 | Asia Pacific
Category
220 | Event Management Software
123 | Hotel Sales Software
Didn’t find what you were looking for?
What is Tripleseat?
Founded in 2008 | Headquarters in Concord, MA | 289 employees
Tripleseat (Group Sales Management Platform) is a comprehensive software solution designed to streamline the management of group events and bookings for hotels. This platform excels in boosting sales efficiency and simplifying complex booking processes, making it an invaluable tool for hospitality businesses. With a user-friendly interface, Tripleseat offers an integrated CRM, seamless event management capabilities, and efficient document handling. Its real-time communication features and calendar view enhance productivity and coordination among teams. Despite some integration issues with PMS systems like Opera, Tripleseat remains a highly effective time-saving and revenue-generating tool for hoteliers.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Tripleseat products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Tripleseat Reviews Analyzed: 5
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Tripleseat Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Tripleseat
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Tripleseat's Provided Description:
"Tripleseat is the all-in-one sales and catering platform that helps you increase sales, without increasing your workload. Tripleseat gives you the tools to book and manage groups at your hotel with ease. With an integrated CRM, Guest Room Control, and an event platform, Tripleseat makes group sales easier, simplifies the booking process, and enables your entire team to work efficiently, from anywhere, at any time."
FAQs
Capabilities
Simplify the Group Booking Process
Simplify the Group Booking Process
Our platform helps you manage group bookings and room blocks while staying up to date with all your leads and accounts. By automating your follow up tasks and mundane data entry, you can prospect and book more business in less time.
Improve Operational Efficiency
Improve Operational Efficiency
Tripleseat makes managing group sales and catering easier than ever. Our cloud-based system provides the tools your team needs to book more group business, streamline the planning process, and communicate every detail seamlessly across all departments.
Integrate Seamlessly with Software Partners
Integrate Seamlessly with Software Partners
Integrate Seamlessly with Software Partners
Track Sales, Past Insights and Growth
Track Sales, Past Insights and Growth
Track Sales, Past Insights and Growth
Manage A High Volume Of Events
Manage A High Volume Of Events
Manage A High Volume Of Events
Features
Sales CRM
4/5 features
RPF Management
4/5 features
F&B Planning
4/5 features
Contracts & E-Signatures
4/5 features
Reporting & Analytics
4/5 features
Tripleseat Reviews Summary
Ease of Use
4.3/5
Customer Support
4.5/5
ROI
4.3/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, Tripleseat (Group Sales Management Platform) is the #2 most trending product in the Hotel Sales Software category (out of 15) and the #99 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreTripleseat’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted Tripleseat as the #3 Hotel Sales Software provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Tripleseat Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Tripleseat Case Studies
Tripleseat doesn’t have any case studies available
References
"Tripleseat is the single best ROI of any system I have implemented in my 30-year career"
Jeff Mould
President @
"We actually use Tripleseat across all our departments, whether it’s production and lighting, or it’s our carpenters, and our housekeeping, or our marketing team. Each department has an account and uses Tripleseat. As we put up tentative and definite events, being able to assign tasks to our lighting department or to assign that we need staff from our food and beverage departments, It’s really helpful.""
Melody Thomas
Concierge @
The McKittrick Hotel
"Leads coming through the Tripleseat platform could be an average of 300-plus leads a month. So being on top of that lead conversion and that volume is critical for us and Tripleseat’s been a big help for us to manage that.”"
Lou Canakes
National Sales Director @
SPIN New York 23
"Responding to leads is so easy in addition to communicating upcoming Events & Groups with the Operation Managers thru the integration features (ie-Google Calendar). All of these resources can be "pre-canned" for easy replies and also accessed on any day, location, time through their app. Discussion Email Templates & the Sales Collateral Gallery makes responding to emails fast and easy! Click, click, and boom! Response times matter and Tripleseat makes doing so a breeze!"
Olivia Prescott
Director of Sales @
Sands Hotel & Spa
Featured Customers
More Products by Tripleseat
Hotelier Rating
Looking for specific info?
10
Best Event Management Software
Regional GM from 10 to 24 room Boutique in New Orleans (United States of America)
Verified
4 days ago
Tripleseat’s event management platform allows for the most accountable and trackable method to stay on top of all points of the booking process, for both sales team and management.
United States of America
United States of America
Regional GM
Small Hotel
7
Pullman Melbourne City Centre
Meetings & Events Manager from 500+ room Branded Hotel in Melbourne (Australia)
Verified
5 days ago
- Convenient.
- User friendly.
- Cloud base (accessible).
- Can do literally everything from the initial enquiry, proposal, to the invoice.
Australia
Australia
Meetings & Events Manager
X-Large Hotel
10
Reports, administration and leads management
GM from 100 to 199 room Boutique in Quito (Ecuador)
Verified
5 days ago
What I like most about Tripleseat is the reporting platform, especially being able to see whether the goals were met and how much availability I have.
Ecuador
Ecuador
GM
Large Hotel
8
Sales Manager
Sales Manager from 100 to 199 room Bed & Breakfast & Inn in Billings (United States of America)
Verified
5 days ago
I really enjoy the ease of generating comprehensive contracts, resumes, BEOS. I also like the Use of the GRC and Calendar so it won't let you double book anything you don't have the availability for.
United States of America
United States of America
Sales Manager
Large Hotel
7
Great all-in-one solution!
Director of Marketing from 50-74 room Bed & Breakfast & Inn in Ottawa (Canada)
Verified
5 days ago
Triple Seat is a comprehensive piece of software that takes the customer from the Lead / Discovery phase to contracting, room-blocking, event building, payment and all levels of communication.
There numerous add-ons such as floor-plans, event tickets, event-up and much more!
Canada
Canada
Director of Marketing
Mid-Sized Hotel
8
User friendly
Sales Coordinator from 100 to 199 room Boutique in Independence (United States of America)
Verified
5 days ago
I have used both Triple Seat on Opera for my hotel needs and it seem that Triple seat has more user friendly capabilities then opera and is easier to use.
United States of America
United States of America
Sales Coordinator
Large Hotel
10
Awesome team, awesome product!
Sales and Events Manager from 25-49 room Boutique in Round Rock (United States of America)
Verified
5 days ago
Best support and training team
Great customer service
Very user friendly and easy to learn
Simplifies the selling/planning process
Makes communication more streamlined for client and sales rep
United States of America
United States of America
Sales and Events Manager
Mid-Sized Hotel
10
Proactive approach to finding solutions to any blockers we run into.
Corporate Director of Sales from 100 to 199 room Resort in New York City (United States of America)
Verified
7 days ago
Our account manager's attention to detail, responsiveness, and the flexibility the tool has to be customized and tailored to our needs for each hotel.
United States of America
United States of America
Corporate Director of Sales
Large Hotel
10
We love tripleseat!
Group Sales Manager from 100 to 199 room Boutique in Teton Village (United States of America)
Verified
9 days ago
TripleSeat has been an incredible platform for our team at Gravity Haus Jackson Hole. It has streamlined our event management process from start to finish, making it easy to communicate with clients, track details, and keep our entire team aligned. The interface is intuitive, the support team is responsive, and the system has truly elevated...
United States of America
United States of America
Group Sales Manager
Large Hotel
10
Great tool for an independent hotel chain
Regional Senior Sales Manager from 50-74 room Boutique in Ericeira (Portugal)
Verified
9 days ago
Tripleseat also streamlines BEOs and lead capture, making it easier to keep everything in one place and saving valuable time for our teams.
Portugal
Portugal
Regional Senior Sales Manager
Mid-Sized Hotel
- 1
- 2
- 3
- 4
- 5
- 6
- ...
- 13
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Triplesea's all-in-one sales and catering platform takes group bookings to a new level! Their platform makes it easy for our mutual clients to create and send group booking proposals in minutes, saving them hours a day and increasing productivity while decreasing workload. Paired with WebRezPro PMS, sales teams have the ability to make changes to bookings in real-time, from anywhere, on any device.
Showing all answers to: "What does this product or service do well?"
Triplesea's all-in-one sales and catering platform takes group bookings to a new level! Their platform makes it easy for our mutual clients to create and send group booking proposals in minutes, saving them hours a day and increasing productivity while decreasing workload. Paired with WebRezPro PMS, sales teams have the ability to make changes to bookings in real-time, from anywhere, on any device.
Tripleseat provides a robust solution for hotel group sales activities, including all aspects of the sales cycle, as well as banquet planning and management. Their integration with Maestro PMS provides seamless integration of group block and rate information
Question:
What differentiates this product or service from the competition?
Answer:
As a cloud-based product, Tripleseat is able to be accessed from anywhere at anytime, making it a convenient choice for any hotelier on the go. Tripleseat's easy to use interface and ability to update changes to bookings in real-time really makes this software stand out.
Showing all answers to: "What differentiates this product or service from the competition?"
As a cloud-based product, Tripleseat is able to be accessed from anywhere at anytime, making it a convenient choice for any hotelier on the go. Tripleseat's easy to use interface and ability to update changes to bookings in real-time really makes this software stand out.
It's a company and product that aligns well in size and scope for the majority of independent hotels and resorts. They are a pleasure to work with and focused on providing solutions to their clients,
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
The seamless connection that Tripleseat has with WebRezPro provides enormous benefits to our mutual clients that manage a lot of group bookings. Together our software provides a comprehensive package that not only streamlines processes, but also saves hoteliers time and boosts revenue.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
The seamless connection that Tripleseat has with WebRezPro provides enormous benefits to our mutual clients that manage a lot of group bookings. Together our software provides a comprehensive package that not only streamlines processes, but also saves hoteliers time and boosts revenue.
Choose the partner that best aligns with your needs, not just in software features, but in size, spirit and focus. A partner that listens and cares can make all the difference to the success of your business.
Recommended by
Sarah Duguay
Sales & Marketing Manager
@
WebRezPro Property Management System
Mark Kelly
Solutions and Partner Integration Consultant
@
Maestro Property Management Solutions
Sarah Duguay
Sales & Marketing Manager
@
WebRezPro Property Management System
Mark Kelly
Solutions and Partner Integration Consultant
@
Maestro Property Management Solutions
Are you a consultant or vendor that recommends Tripleseat?
Leave a recommendation
News
Tripleseat
1 year ago
Tripleseat Acquires 3D Floor Plan Provider, Merri, to Revolutionize Event Management & Planning
Tripleseat
1 year ago
Tripleseat for Hotels Teams Up with Best Western Downtown Casper Hotel in Wyoming Offering Unparalleled Group Sales and Event Planning Solutions
Tripleseat
1 year ago
PURS Fine Hotels & Restaurants Taps Tripleseat for Hotels to Maximize Group Sales and Streamline Event Planning
Tripleseat
1 year ago
Tripleseat Announces New Integration with Mews Property Management System
Tripleseat
1 year ago
Tripleseat for Hotels Partners Up with Urban Cowboy Hotels to Maximize Group Bookings and Event Revenue
Tripleseat
1 year ago
Tripleseat's 2023 Data Insights Reveal Remarkable Growth Trend with $7.3 Billion in Event Booking Revenue for Restaurant and Unique Venue Customers
Tripleseat
1 year ago
Tripleseat Announces Strategic Acquisition of Attendease for Unparalleled Event Management Solutions
Tripleseat
2 years ago
The Eldred Preserve Joins Tripleseat’s Hotel Sales and Catering Platform
Tripleseat
2 years ago
Cape Resorts Moves 5 Properties to Tripleseat Platform, Citing Its Easy-to-Use System as a Driver for Change
Tripleseat
3 years ago
Tripleseat Welcomes Savara Hospitality to Its Hotel Customer Portfolio
Tripleseat
3 years ago
Viceroy Hotel Group Selects Tripleseat For Their Sales and Catering Platform
Tripleseat
3 years ago
Tripleseat Signs Alexa Management, Adding Three Hotels to the Hotel Sales and Catering Platform
Tripleseat
4 years ago
Hotel Mission de Oro Signs with Tripleseat Software
Tripleseat
4 years ago
Tripleseat Survey: Business Travel and Event Bookings to Increase for Hotel Industry
Tripleseat
4 years ago
Stoney Creek Hospitality Selects Tripleseat For Their 13 Hotel Properties
Tripleseat
4 years ago
Hay Creek's 22 Hotel Properties Sign with Tripleseat
Tripleseat Integrations
Need better tech connections?
SPONSORED
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
|
Actabl
93% recommended by 1703 hotels |
Business Intelligence
|
|
|
Mews
93% recommended by 732 hotels |
Property Management Systems
|
|
|
Oracle Hospitality
92% recommended by 613 hotels |
Property Management Systems
|
|
|
WebRezPro
94% recommended by 244 hotels |
Property Management Systems
|
|
|
Stayntouch
93% recommended by 227 hotels |
Property Management Systems
|
|
|
Maestro PMS
88% recommended by 48 hotels |
Property Management Systems
|
|
|
Infor
80% recommended by 82 hotels |
Event Management Software
|
|
|
This integration hasn’t been verified by Tock yet.
Tock
100% recommended by 8 hotels |
Hotel Restaurant POS Systems
|
|
|
Benbria
89% recommended by 7 hotels |
Guest Messaging Software
|
|
|
This integration hasn’t been verified by Social Tables yet.
Social Tables
78% recommended by 7 hotels |
Event Management Software
|
Support
Unverified
Tripleseat has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
Still gathering info?
Schedule a free 30-minute product demo consultation
Schedule free demo
Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .
Get personalized product recommendations
Product recommendations advisor
