Asksuite recognized as the #1 world's AI Reservation Agent and the 4th most popular hotel technology with 98% customer recommendation rate
Reviewed by hoteliers from 6 different global regions and elected as the 4th most popular hotel tech among 2,603 companies
Asksuite,the global leader in AI Reservation Agents omnichannel communication for independent hotels, groups, and resorts, has been named the #1 AI Reservation Agent in the world by hoteliers worldwide.
This prestigious recognition comes from the HotelTechAwards, organized by Hotel Tech Report, the leading authority on hotel software and digital transformation. The awards rank the world's top hotel technology companies and products based on verified, real-time user reviews.
Out of 2,603 software companies evaluated on Hotel Tech Report, Asksuite not only secured the top position as the best AI Reservation Agent solution but also earned a spot among the Top 5 hotelier’s choice.
“This is an award I deeply respect because it is based on the quantity and quality of reviews received from verified clients on the HTR platform. Since the reviews evaluate aspects like customer support quality, ROI, ease of use, and implementation of the technology, it shows that we are on the right track in all these areas”, states Rodrigo Teixeira, CEO of Asksuite.
This recognition underscores Asksuite's mission to empower reservations, marketing, and sales teams by transforming service requests into direct bookings and increased revenue.
Hoteliers from over 15 countries and 6 world regions have hailed Asksuite as the go-to solution for simplifying communication with travelers. With 800+ positive reviews and an impressive 98% customer recommendation rate, Asksuite has solidified its position as a trusted partner in the hospitality industry. Notably, in the most recent award cycle alone, Asksuite garnered over 250 new reviews from satisfied clients.
In 2024, Asksuite surpassed 4,000 clients across 80 countries, marking a significant milestone in its journey. With more than 1.3 billion messages facilitated between travelers and hotels, the company has demonstrated the transformative power of specialized, intuitive tools in driving industry-wide innovation.
A standout achievement in 2024 was the launch of AskFlow, Asksuite’s most significant product development to date. Designed to enhance the entire guest journey—from pre-stay to post-stay—AskFlow has already delivered remarkable results, including a 71x ROI for clients using automated, personalized messaging. This innovation exemplifies Asksuite's commitment to in-house product development and continuous improvement.
“In 2024, we made significant investments in our product. We introduced several new features, and our new AI algorithms: Alfred, Prometheus, and AskGPT, among many other launches and improvements. The pace of updates we deliver monthly translates into increasingly better results for our clients—whether automating customer interactions, boosting the productivity of reservation agents using the platform, providing managers with accurate data for decision-making, or driving more leads and direct sales”, says Teixeira.
In 2025, Asksuite continues to push boundaries with a more intuitive AI experience on its platform. Developed by natural language processing experts, these advancements enable hoteliers to train and implement customizations faster and more efficiently with just a few clicks. This evolution reflects Asksuite's dedication to staying ahead of the curve in AI-driven hospitality solutions.
Asksuite’s co-founder and CEO expressed gratitude for the company’s sixth consecutive HotelTechAward win, attributing this success to the trust of clients, the strength of its partnerships, and the dedication of its exceptional team. “I truly appreciate the remarkable commitment of all Asksuite team members to our clients and to continuing to transform communication between hotels and travelers through our solutions, which is what will keep us in the global leadership position.” the CEO stated.
A heartfelt thank-you goes out to Asksuite's incredible clients, dedicated partners, and hardworking team. Your contributions are the foundation of this achievement. Asksuite remains committed to empowering the hospitality industry with cutting-edge solutions that drive revenue, optimize operations, and contribute to data-based decisions.
