Cloudbeds and Ágora Partner to unify Hotel POS and Operations for Seamless Guest Experiences
Cloudbeds partners with Ágora POS to integrate hotel and on-property POS operations, simplifying workflows and enhancing guest experiences.
Cloudbeds, the leading hospitality technology platform, today announced a new partnership with Ágora POS, a leading point-of-sale solution in Spain, trusted by hotels and hospitality businesses to streamline operations, ensure fiscal compliance, and deliver unified guest experiences across F&B and accommodation services. The partnership delivers tighter integration between hotel operations and on-property POS systems, enabling hotels to simplify financial workflows, improve guest experience, and maintain accurate, real-time operational data across departments.
The integration unlocks several transformative benefits, including:
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Centralized revenue & “single-check” experience: Charge to Room functionality ensures food & beverage charges can be posted directly to guest rooms, enabling guests to settle accommodation and dining in a single checkout. Unified financials ensure restaurant and accommodation revenue is centralized within Cloudbeds, eliminating the need to reconcile separate systems at day’s end.
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Automated daily operations and regulatory compliance: Real-time sync ensures income and consumption data are synchronized instantly between Ágora and Cloudbeds, keeping reporting accurate and reducing manual errors, while Ágora’s compliance capabilities — including TicketBAI and VeriFactu readiness —, help ensure transactions meet Spanish tax authority requirements.
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Reliable operations and seamless control: Hotels can modify reservation structures and manage properties directly through the connected systems, with all payments, cancellations, and refunds also processed in-system. Offline Mode ensures POS operations continue even during internet outages, preventing lost sales in areas with unstable connectivity.
“Hotels are increasingly looking to unify front-of-house and back-of-house operations without adding complexity,” said Sebastian Leitner, VP of Partnerships at Cloudbeds. “Our partnership with Ágora makes it easier for properties to connect POS activity directly to the guest journey, ensuring financial accuracy, operational visibility, and a more seamless experience for both staff and guests.”
“This partnership with Cloudbeds allows us to extend the value of our POS platform into the core hotel operation,” said Luis Miguel Manzano, Commercial Director at Ágora. “By connecting POS data directly with hotel systems, properties gain better control over revenue tracking, financial reporting, and guest service across every touchpoint.”
For hotel executives, the collaboration addresses a common operational challenge: disconnected systems between property management and POS platforms. The integration supports more accurate reporting, faster financial close processes, and improved transparency across departments, while giving guests the convenience of consolidated billing and fewer friction points during their stay.
