Hotel Tech Report has unveiled the ‘Official 2024 Guide to Guest Facing Apps for Hotels’, made available to the hotel community, courtesy of sponsor Duve.

In today's environment, where guests expect immediate and seamless services, hotels are required to embrace digital solutions like guest apps. Sponsored by Duve, the 2023 winner of Best Guest Experience Platform for Hotels, this guide highlights the importance of using data and technology to tailor each guest's experience throughout their journey, ensuring both on-demand access and personalized service.

Within Duve’s end-to-end guest experience suite is a fully customizable, no-download app for hotels. This tool enables guests to engage with hotels on their terms and in their preferred language. Hoteliers can utilize Duve's guest app to provide localized recommendations, suggest tailored add-on services, and facilitate real-time communication with hotel staff through an integrated chat.

The 2024 Buyer Guide for Guest Apps offers insights on:

• Emerging trends underscoring the importance of Guest Apps

• Pricing factors and ROI calculations

• Essential KPIs to consider when adopting a new app

• Implementation guidelines

• Key integrations that will ensure a comprehensive app

• Vendor query recommendations

Hotel Tech Report Co-Founder Jordan Hollander shares, “As consumers, our entire lives revolve around our mobile devices. Hotels that aren't providing seamless digital app(less) experiences are missing massive opportunities to engage their guests, deliver modern convenience and drive substantial amounts of highly profitable incremental revenue. As the winner of the 2023 Best Guest Experience Platform for Hotels, Duve was a natural sponsor for this information packed buyers guide." He adds, “Duve's commitment to the hotel industry, even beyond sales, exemplifies true industry leadership.”

Adir Ron, CMO at Duve, states: “As hotels strive to reassure and retain guests, they are using our app to deliver personalized experiences and services. By understanding guest preferences and behaviors, hotels can tailor their offerings to individual needs, enhancing guest satisfaction and loyalty.”