Duve Awarded The Best Guest App of 2024 in HotelTechAwards

Duve wins the The Best Guest App of 2024 shortly after launching their new and improved version of the Guest App

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TEL AVIV, January 9, 2024 – Duve, a global leader in guest experience for hotels and vacations rentals, has been awarded "The Best Guest App of 2024" in the Hotel Tech Awards, just six months after launching its new and more innovative version of their Guest App. This recognition comes as a testament to the app's groundbreaking impact on the hospitality industry.

Each year 2.5 million hotel industry professionals use HotelTechReport.com to make informed technology purchasing decisions. The HotelTechAwards determine the best hotel software products across every category based on customer feedback and key proprietary data signals such as integration compatibility, organizational health, market share, partner network strength, and customer support quality.

With Duve, hotels gain access to their own branded, no-download Guest App that revolutionizes the entire experience by offering an all-in-one platform for guests. Key features include seamless check-in, mobile key integrations for room access, options to purchase in-house or marketplace add-on products and services, a built-in chat, which enables guests to communicate with hotel staff in their preferred language (with smart AI that helps hoteliers compose smart replies and prioritize messages), and an effortless check-out and review process. This robust guest app allows hosts and hoteliers to ensure that they are continually enhancing experiences for their guests.

Just this year, Duve launched the newest version of their guest app, leading their customers to reach significant improvements in guest satisfaction and operational efficiency. Hotels and vacation rentals using Duve have noted increased guest engagement with the app and a significant reduction in messages sent to reception, as guests find all necessary information readily available on the app.

Duve's CEO, David Mezuman, shares his excitement: "This year marks a milestone in innovation for Duve and the hospitality sector. The launch of our new, sleek guest app has shown immediate positive results, enhancing guest engagement and streamlining communication. Winning this award for the second time is a huge honor for us. It reflects our commitment to innovation and our customers' unwavering support and loyalty to Duve. We are deeply grateful for the continued support of our customers, which inspires us to keep pushing the boundaries of what's possible in hospitality technology. "

Duve continues to set new standards in hotel technology, ensuring guests enjoy a modern, convenient, and personalized stay. This award reaffirms Duve's position as a front-runner in transforming the guest experience.

About Duve

Duve is revolutionizing guest experience by offering a truly personalized guest experience suite. Duve helps hoteliers create a tailored and digital journey for each and every guest - from online check-in flows that meet the exact needs of each guest, to a web-based guest app with relevant content in the guests' native language, to personalized upsells that increase revenue potential and satisfaction of each guest. By partnering with more than 150 integration partners, across all major PMS’s, OTA’s, PSP’s, Digital Key providers and 3rd-party vendors, Duve helps transform the way guest experience is provided at thousands of hotels and vacation rentals around the world.