Elevates Luxury Dining on the Eastern & Oriental Express, A Belmond Train, Southeast Asia, with Shiji’s Infrasys POS
Enhancing the journey of Asia’s most iconic luxury train through smarter, faster, and more refined service delivery.
Shiji, the global hospitality technology leader, today announced the successful deployment of its Infrasys POS system onboard the iconic Eastern & Oriental Express, the legendary Belmond train that has been delighting travelers across Malaysia and Southeast Asia for over three decades.
The Eastern & Oriental Express, A Belmond Train, Southeast Asia, is more than a train, it is a moving memoir of a bygone era. Its signature cream and green carriages open to interiors of polished wood panels, silken furnishings, and carefully curated Asian design accents. Guests can enjoy a jazz club ambiance at the Bar Car, savoring champagne and signature cocktails, as the train winds through breathtaking landscapes from Bangkok to Singapore, recreating the spirit of ancient Indochina.
Transforming Guest Experience with Shiji Infrasys POS
Live since 16 July 2024, Shiji’s Infrasys POS enhances the onboard dining and service experience by streamlining operations for the train’s culinary and beverage teams. Guests now benefit from faster, more accurate service, seamless billing, and a digital record of their culinary journey, all while staff enjoy improved efficiency and better management of inventory and orders.
"Integrating Shiji’s Infrasys POS onboard the Eastern & Oriental Express has allowed us to focus entirely on guest experience," said James Liaw, General Manager for Singapore and Thailand of Shiji Group. "Our technology ensures that every dining moment, whether in the opulent restaurant cars or the lively Bar Car, is smooth, personalized, and unforgettable."
From the refined flavors served in the dining cars to the elegant flow of service across the train, Shiji’s solution empowers Belmond staff to maintain the train’s renowned standards while leveraging modern hospitality technology.
With Shiji’s Infrasys POS, the Eastern & Oriental Express continues to set the standard for luxury rail travel in Asia, blending the romance of the past with the efficiency of modern hospitality technology.
