Hotel Tech Report and Duve Launch 'The Ultimate Buyer’s Guide to Guest-Facing Apps for Hotels 2025’

Duve, recently recognized as the ‘Best Guest App for Hotels 2024’, has teamed up with Hotel Tech Report, the top hotel technology research platform, to publish The Ultimate Buyer’s Guide to Guest-Facing Apps for Hotels 2025. This comprehensive guide is designed to help hoteliers navigate the evolving guest app landscape, offering actionable insights and strategies for selecting the ideal app to enhance their properties.

The guide emphasizes why personalized guest apps are becoming mandatory, highlighting three key trends: hyper-personalization, generative AI, and sustainability. Hyper-personalization leverages technology to deliver tailored, seamless experiences that boost guest satisfaction and loyalty. Generative AI enhances guest communication through intelligent chat features, uncovering new revenue opportunities and elevating service quality. Meanwhile, sustainability is driving the adoption of paperless engagement, attracting eco-conscious travelers and enriching the overall guest experience.

Duve’s Guest App acts as a personalized digital concierge, offering a user-friendly platform where guests can access services, request amenities, and receive AI-powered recommendations. The app’s customization capabilities allow each hotel to align the interface with its branding, further increasing guest satisfaction and loyalty.

Available for free download on Duve's website, the guide covers:

• The business value of guest-facing apps

• Key trends and predictions for 2024-2025

• Essential questions and metrics for smart decision-making

• Feedback from hoteliers using Duve's award-winning app

• Practical steps for pricing and implementation

Jordan Hollander, Co-Founder of Hotel Tech Report, remarked, “Duve has proven itself as a leader in guest technology by winning Best Guest Facing Application of 2024. We are thrilled to collaborate with them on this guide, which will help hoteliers make smarter, faster decisions in this critical software category.”

Adir Ron, Chief Marketing Officer at Duve, adds, "As we approach 2025, the landscape of guest apps in hospitality is evolving at a rapid pace, driven by a convergence of technology and guest expectations. What was once a static guidebook or a collection of printed flyers in each room has transformed into a dynamic, personalized experience delivered through a sleek app interface. Today, these apps are not just tools for information dissemination but integral components of enhancing guest satisfaction and operational efficiency."