InterContinental Buckhead Atlanta Selects INTELITY’s Smart-Room Tablets to Elevate Guest Experience
With INTELITY smart-room tablets, the resort will streamline digital services and offerings for guests and staff
INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today a new partnership with InterContinental Buckhead Atlanta. The property plans to introduce the INTELITY platform with smart-room tablets to provide hotel guests with a more digital, upscale experience.
InterContinental Buckhead Atlanta brings a newly reimagined luxury lifestyle experience to the cosmopolitan Buckhead neighborhood of Atlanta with spacious newly renovated guest rooms and suites, a transformed stunning and sophisticated lobby, and garden reminiscent of a classic manor home with Southern charm. The reimagined Gala Ballroom space, an exceptional InterContinental Club Lounge, and flagship restaurant, The Americano, helmed by celebrity chef Scott Conant, establish the InterContinental Buckhead Atlanta as the leading luxury destination.
“Our hotel’s sophisticated new design sets an idyllic scene. With this luxurious atmosphere, we wanted to find a way to elevate the individual guest rooms and suites with top-of-the-line digital technology,” said Gerasimos Ferentinos, General Manager at InterContinental Buckhead Atlanta. “When we discovered INTELITY’s guest experience platform and smart-room tablets, we knew it was the key to delivering and exceeding the service expectations of our guests.”
The INTELITY smart-room tablet will automate guest services and enable contactless communication between guests and staff for the InterContinental Buckhead property. The resort tablets will offer guests access to services, amenities, dining, and more with a digital device they are accustomed to using, creating a digital replacement for expensive and difficult to clean print compendiums and collateral. The smart-room tablets will provide efficiency to manage digitized dining menus and service offerings in a seamless fashion.
“We are excited to welcome InterContinental Buckhead Atlanta to our large roster of hotel and resort customers embracing a digital guest experience,” said Benjamin Keller, SVP of Sales, INTELITY. “With the INTELITY smart-room tablets, the guest journey will be more seamless, convenient, and memorable while easing the back-of-house workflow for IHG’s team.”